The TherapyNotes Insider’s Guide
Everything we know about TherapyNotes in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
TherapyNotes
The Insider’s Guide
Behavioral health EHR with notes, insurance billing and client portal
Every plan, grade, refund rule and rival among therapy and clinic software, read from TherapyNotes’s own pages.
Made by TherapyNotes, LLC · checked Oct 24, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from TherapyNotes’s own pages, its app-store listings and our grades. Every fact in it is on TherapyNotes’s page too, where it is kept up to date. Checked Oct 24, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 2 of the 12 other therapy and clinic software we grade
TherapyNotes is practice management and EHR software for behavioral health practices, from solo clinicians to groups and agencies. It covers scheduling, structured clinical notes, insurance claims and eligibility checks, a client portal and telehealth, with 24/7 phone and email support on every plan. AI documentation, ePrescribe and premium telehealth are paid extras.
To get you started, here are 9 things to know about TherapyNotes, taken from its own pages and our grades.
- 1
Best for behavioral health practices that bill insurance
TherapyNotes handles notes, insurance claims, eligibility checks, a client portal and telehealth, with 24/7 phone support on every plan.
- 2
Paid plans start at $69 a month
As its pricing page puts it: $69 per month (Solo, one user).
- 3
You can try it first
30-day free trial on every plan
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
Clinical notes and outcome measures
Progress, intake and consultation notes whose sections can be rearranged or added to, a group progress note wizard, a play therapy template and an outcome measure library.
- 6
TherapyFuel AI tools
A $40-per-clinician add-on whose Scribe transcribes sessions to draft notes. Once one clinician has it, the whole practice can generate client history summaries and contact notes.
- 7
Insurance billing
Electronic and paper claims, secondary claims, real-time eligibility checks and electronic remittance advice, each charged per use, with card payments that can be charged automatically overnight.
- 8
A 2.2 GPA, above 2 of 12
That is against the other therapy and clinic software we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace TherapyNotes you would be making insurance claims sent to payers through a clearinghouse. That is not a weekend's work, with an AI app builder or without one.
TherapyNotes at a glance
- Pricing
- Free trial, from $69 per month (Solo, one user)
- Free plan
- No
- Free trial
- 30-day free trial on every plan
- Runs on
- Web, iOS, Android
- Made by
- TherapyNotes, LLC
- Category
- Therapy & Clinic Software
- Our grade
- 2.2 GPA, fair
The report card
Best for behavioral health practices that bill insurance
TherapyNotes handles notes, insurance claims, eligibility checks, a client portal and telehealth, with 24/7 phone support on every plan. Solo is $69 a month, among the dearest starts here, Group rises to $89 plus $60 a clinician from 1 December 2026, and checks, claims, reminders and AI are all charged on top.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | Solo is $69 a month for one user, in the dearest tenth of this category, which starts at $59.90. Much is then per use: 14¢ an eligibility check or reminder, 25¢ an e-claim from December. Group goes from $79 plus $50 a clinician to $89 plus $60 on 1 December 2026. |
| Free plan and trial | C | A 30-day free trial on every plan, and no free plan. The listing doesn't say whether the trial asks for a card. Classroom accounts are free, but they leave out billing. |
| Features | B | Notes you can rearrange, a group note wizard, an outcome measure library, electronic and paper claims, eligibility checks, ERAs, a client portal, telehealth and a mobile app. The therapy-practice job is covered; full medical billing goes through partners. |
| Ease of use | C | No App Store rating on record. Note templates, payers and claims take setting up, though 24/7 live phone and email support comes with every plan. |
| Platforms and integrations | B | Web, plus an iPhone, iPad and Android companion app for the agenda, messages and telehealth. No desktop app, and the listing names no integrations or API. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who TherapyNotes is for
- Fits if you're a solo therapist billing insurance who wants a phone line answered at any hour
- Works for behavioral health groups with many billers and schedulers, as non-clinical users aren't charged
Who it is not for
- Pricey if you're solo, as $69 a month is near the top of what this category charges
- Watch out: Group and Enterprise rise to $89 plus $60 per extra clinician from 1 December 2026
- Watch out: eligibility checks and reminders are 14¢ each, e-claims 25¢ from December, mailed claims $1, cards 3.1% + 30¢
- Pricey if you want more than the basics: TherapyFuel AI is $40 a clinician, ePrescribe $65, and HD or group telehealth $15
- Watch out: Enterprise needs at least 30 users, and full medical billing and credentialing go through partners at unpublished prices
Good to know
Good for
- Solo therapists and counselors who bill insurance
- Behavioral health groups with many non-clinical staff, who are not charged
- Practices that want round-the-clock phone support
Worth knowing
- Group and Enterprise rates rise to $89 for the first clinician plus $60 per additional from 1 December 2026; Solo stays at $69.
- Much is billed per use: 14¢ per eligibility check or text and voice reminder, 25¢ per e-claim from December, $1 per mailed claim, 3.1% + 30¢ per card payment.
- TherapyFuel AI is $40 per clinician a month, ePrescribe $65 per prescriber a month, and Premium Telehealth $15 per clinician a month.
- Enterprise needs at least 30 users. Full medical billing and credentialing come through partners, at prices not published.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$69
A month to start
TherapyNotes is a paid product with a free trial, starting at $69 per month (Solo, one user).
The listing doesn't say whether the trial asks for a card.
Solo
$69
per month for 1 user
For a provider who is the only user on the account. Unlimited clients, appointments and notes, client portal, basic telehealth and 24/7 support.
Group
$79
per month, plus $50 per additional clinician
Unlimited non-clinical users such as billers and schedulers. Rises to $89 plus $60 per additional clinician from 1 December 2026.
Enterprise
$79
per month, plus $50 per additional clinician
Group rates for accounts of at least 30 users, with a designated account manager. Same 1 December 2026 rise as Group.
Trying it first
30-day free trial on every plan
Read from support.therapynotes.com on Oct 24, 2026.
Ways to pay less
Education
Free classroom accounts
TherapyNotes is free for simulated practices in a classroom, whatever the class size; these accounts leave out insurance and other billing features.
Stated on support.therapynotes.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Behavioral health EHR with notes, insurance billing and client portal. Here is what it does, as its own site describes it, and what it covers: AI features, transcription, clinical notes, insurance billing, telehealth.
The therapy-practice job is covered; full medical billing goes through partners.
- Clinical notes and outcome measures
- Progress, intake and consultation notes whose sections can be rearranged or added to, a group progress note wizard, a play therapy template and an outcome measure library.
- TherapyFuel AI tools
- A $40-per-clinician add-on whose Scribe transcribes sessions to draft notes. Once one clinician has it, the whole practice can generate client history summaries and contact notes.
- Insurance billing
- Electronic and paper claims, secondary claims, real-time eligibility checks and electronic remittance advice, each charged per use, with card payments that can be charged automatically overnight.
- TherapyPortal
- A custom client portal for secure messages, documents, forms and outcome measures, which can be sent to every active client at once.
- Telehealth
- Basic telehealth is free for two participants in standard definition. Premium, at $15 per clinician a month, allows 16 participants in full HD with screen sharing and captions.
- Mobile app and support
- An iPhone, iPad and Android companion app for the agenda, client details offline, messaging and telehealth, plus 24/7 live phone and email support for every user.
Where it runs
- Web
- iOS
- Android
What it works with
Its own pages name no integrations.
TherapyNotes is made by TherapyNotes, LLC.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
2/12
Other therapy and clinic software it is graded above
TherapyNotes's GPA of 2.2 is higher than 2 of the 12 other therapy and clinic software we grade, and level with 5.
It stands best on platforms and integrations (B, above 3 of 12) and worst on value for money (D, above 0).
Its paid plans start at $69 a month, against a middle price of $39 for the category: 10 of the 10 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 1 tool scores higher and costs less.
Each grade against the category
Every bar is all 13 therapy and clinic software we grade, cut by the letter each got. TherapyNotes’s own letter is outlined.
- DValue for moneyAbove 0 of 12
- CFree plan and trialAbove 2 of 12
- BFeaturesAbove 1 of 12
- CEase of useAbove 0 of 12
- BPlatforms and integrationsAbove 3 of 12
Price against what you get
Each dot is one of 11 therapy and clinic software. Further left costs less; higher up scores better on features, ease of use and platforms. TherapyNotes is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace TherapyNotes you would be making insurance claims sent to payers through a clearinghouse. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 5 of the 12 other therapy and clinic software grade higher. It costs $828 a year.
What you could make
- Clinical notes: an app builder makes this well.
What you could not
- Insurance claims sent to payers through a clearinghouse.
- Video sessions that meet health privacy rules.
- Speech turned into text you can trust.
- A real app for iOS and Android. Something home-made would be a web page.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. TherapyNotes’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
SimplePractice, TheraNest, Tebra, Carepatron and Owl Practice
The 5 tools TherapyNotes is most often weighed against, with where each one differs from it.
- 2.8GPA
SimplePractice
Free trial · from $49/mo
Practice management and EHR for private-practice therapists.
- SimplePractice also covers appointment booking.
- 2.2GPA
TheraNest
Free trial · from $27/mo
Mental health EHR with claims, telehealth and credentialing help.
- Only TherapyNotes lists iOS and Android apps.
- TheraNest also covers appointment booking.
- 2.0GPA
Tebra
Paid
EHR, medical billing and patient marketing for independent practices.
- Only TherapyNotes lists an Android app.
- TherapyNotes also covers transcription.
- Tebra also covers appointment booking and review collection.
- 2.6GPA
Carepatron
Free plan · from $31/mo
Practice management with a free plan, AI scribe and telehealth.
- Carepatron has a free plan. TherapyNotes does not, though it has a free trial.
- Carepatron also covers appointment booking.
- 2.2GPA
Owl Practice
Free trial · from $60/mo
Web-based practice management built for mental health therapists.
- Only TherapyNotes lists iOS and Android apps.
- TherapyNotes also covers transcription.
- Owl Practice also covers appointment booking.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is TherapyNotes free?
No, TherapyNotes is a paid product, but you can try it first. 30-day free trial on every plan.
How much does TherapyNotes cost?
TherapyNotes lists 3 plans. Solo: $69 per month for 1 user.
What platforms does TherapyNotes work on?
TherapyNotes is available on Web, iOS and Android.
Does TherapyNotes offer any discounts?
TherapyNotes publicly lists the following: Free classroom accounts.
Does TherapyNotes have a Windows app?
No Windows app was listed when its pages were read on Oct 24, 2026. TherapyNotes is listed for Web, iOS and Android.
Does TherapyNotes have a macOS app?
No macOS app was listed when its pages were read on Oct 24, 2026. TherapyNotes is listed for Web, iOS and Android.
Is TherapyNotes open source?
TherapyNotes is not described as open source on its own site, as read on Oct 24, 2026.
Does TherapyNotes have a student discount?
Free classroom accounts. TherapyNotes is free for simulated practices in a classroom, whatever the class size; these accounts leave out insurance and other billing features.
Who makes TherapyNotes?
TherapyNotes is made by TherapyNotes, LLC.
What are the alternatives to TherapyNotes?
The closest alternatives to TherapyNotes in our directory are SimplePractice, TheraNest, Tebra, Carepatron and Owl Practice.
How does TherapyNotes compare with other therapy and clinic software?
TherapyNotes's GPA of 2.2 is higher than 2 of the 12 other therapy and clinic software we grade, and level with 5.
Is TherapyNotes good value for money?
ToolGPA grades TherapyNotes D for value for money. Its paid plans start at $69 a month, against a middle price of $39 for the category: 10 of the 10 others that charge start lower.
Could I make my own version of TherapyNotes?
To replace TherapyNotes you would be making insurance claims sent to payers through a clearinghouse.
Where this guide comes from
The prices, plans, platforms and features were read from TherapyNotes’s own pages on Oct 24, 2026, and the grades were given on Oct 24, 2026. Graded from this listing, whose facts were read from TherapyNotes' own pages on 24 October 2026. Its pricing article turned our reader away on 24 October 2026; its December 2026 pricing post agrees with the listing. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by TherapyNotes, LLC. Prices change, so check therapynotes.com before you buy.
- support.therapynotes.com/hc/en-us/articles/30661380110747-TherapyNotes-Pricing-and-Subscription-Options
- blog.therapynotes.com/therapynotes-2025-pricing-update
- blog.therapynotes.com/2026-pricing-updates
- blog.therapynotes.com/introducing-therapynotes-mobile-your-practice-on-the-go
- apps.apple.com/us/app/therapynotes-mobile/id6749870103
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- TherapyNotes, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/therapynotes
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "TherapyNotes: The Insider's Guide", checked Oct 24, 2026. https://toolgpa.com/tools/therapynotes
Know someone choosing between therapy and clinic software?
Send them this guide: toolgpa.com/tools/therapynotes/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded therapy and clinic software after TherapyNotes, each with an Insider's Guide of its own.
- Therapy & Clinic Software Insider's GuideEvery one of the 13 therapy and clinic software we grade, compared
- SimplePractice Insider's GuidePractice management and EHR for private-practice therapists2.8 GPA
- Carepatron Insider's GuidePractice management with a free plan, AI scribe and telehealth2.6 GPA
- Zanda Insider's GuideBrowser-based practice software for allied health and therapy clinics2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what TherapyNotes’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. TherapyNotes is a trademark of its owner, and this guide is not made, paid for or approved by TherapyNotes, LLC. Prices and plans change: check therapynotes.com before you buy.