The Ticketmatic Insider’s Guide
Everything we know about Ticketmatic in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Ticketmatic
The Insider’s Guide
Ticketing software for cultural organizations in Europe
Every plan, grade, refund rule and rival among event ticketing platforms, read from Ticketmatic’s own pages.
Made by Ticketmatic · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Ticketmatic’s own pages, its app-store listings and our grades. Every fact in it is on Ticketmatic’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 7 of the 79 other event ticketing platforms we grade
Ticketmatic is a ticketing system built for cultural organizations such as theaters, venues and festivals, which the vendor says number over 300 in Europe. It covers an online ticket shop, box office sales, seating plans, subscriptions, an audience CRM and built-in email tools, set up and customized by the vendor's team.
To get you started, here are 7 things to know about Ticketmatic, taken from its own pages and our grades.
Prices are not published, a setup fee and yearly fee are quoted, and it is not for one-off event hosts.
- 1
Best for European cultural venues with seasons and subscriptions
Ticketmatic is ticketing software for cultural organisations in Europe, with seating, subscriptions, memberships and a box office.
- 2
It runs on Web
Web.
- 3
Custom online ticket shop
A shop built to match the organization's website, with discounts, bundles, vouchers, upselling and donations in the purchase flow.
- 4
Box office and phone sales
A box office module for counter and telephone orders, with a Quicksales mode for busy moments and one-click refunds or resends.
- 5
Seating, subscriptions and memberships
Seating plans and pricing models, plus subscriptions, bundles and membership management.
- 6
A 1.8 GPA, above 7 of 79
That is against the other event ticketing platforms we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Ticketmatic you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one.
Ticketmatic at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- Ticketmatic
- Category
- Event Ticketing
- Our grade
- 1.8 GPA, weak
The report card
Best for European cultural venues with seasons and subscriptions
Ticketmatic is ticketing software for cultural organisations in Europe, with seating, subscriptions, memberships and a box office. Prices are not published, a setup fee and yearly fee are quoted, and it is not for one-off event hosts.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price is published; a one-time setup fee and a yearly fee are quoted on request. |
| Free plan and trial | F | No free plan or trial on record anywhere on its pages. |
| Features | B | Online shop, box office, seating, subscriptions, memberships and audience CRM. The listing shows no gap in the core work. |
| Ease of use | C | No store rating on record. It is set up with the vendor for each organisation. |
| Platforms and integrations | C | Web only, with no integrations listed and no phone apps. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Ticketmatic is for
- Fits if you run a theater, concert hall or arts venue in Europe
- Works for organisations that sell subscriptions and memberships
Who it is not for
- Skip it if you want a price, since only a quote is offered
- Not for you if you host one-off events, as it is aimed at cultural organisations
- Pricey if sales run over, because tickets beyond the prepaid number are invoiced at year end
- Watch out: one email feature is marked as an extra add-on
Good to know
Good for
- Theaters, concert halls and arts venues in Europe
- Organizations that want a shop and CRM tailored by the vendor
- Teams moving from an older ticketing system, with data import included
Worth knowing
- Prices are not published: a one-time setup fee and a yearly fee are quoted on request.
- The yearly fee depends on prepaid ticket volume; tickets beyond the prepaid number are invoiced at year end.
- The site is aimed at cultural organizations, not one-off event hosts.
- The pricing page marks one email feature as an extra add-on.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Ticketmatic's current pricing could not be confirmed from its own site.
No price is published; a one-time setup fee and a yearly fee are quoted on request.
We could not confirm Ticketmatic’s current prices from its own site, so this guide lists no plans. ticketmatic.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Ticketing software for cultural organizations in Europe. Here is what it does, as its own site describes it, and what it covers: reports, email campaigns, dashboards, ticketing.
Online shop, box office, seating, subscriptions, memberships and audience CRM.
- Custom online ticket shop
- A shop built to match the organization's website, with discounts, bundles, vouchers, upselling and donations in the purchase flow.
- Box office and phone sales
- A box office module for counter and telephone orders, with a Quicksales mode for busy moments and one-click refunds or resends.
- Seating, subscriptions and memberships
- Seating plans and pricing models, plus subscriptions, bundles and membership management.
- Audience CRM and dashboards
- A customer database with interactive dashboards, segmentation and customer self-service for order history.
- Email and access control
- A built-in email tool for campaigns, with mobile tickets, secure tickets and scanning for entry.
- Peak-sale handling
- Support for high-demand on-sales, with onboarding, training and emergency help included as services.
Where it runs
- Web
What it works with
Its own pages name no integrations.
Ticketmatic is made by Ticketmatic.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
7/79
Other event ticketing platforms it is graded above
Ticketmatic's GPA of 1.8 is higher than 7 of the 79 other event ticketing platforms we grade, and level with 15.
It stands best on features (B, above 30 of 79) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 80 event ticketing platforms we grade, cut by the letter each got. Ticketmatic’s own letter is outlined.
- CValue for moneyAbove 8 of 79
- FFree plan and trialAbove 0 of 79
- BFeaturesAbove 30 of 79
- CEase of useAbove 4 of 79
- CPlatforms and integrationsAbove 0 of 79
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Ticketmatic you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 57 of the 79 other event ticketing platforms grade higher.
What you could make
- Reports: an app builder makes this well.
What you could not
- Newsletters sent to thousands of people that still reach the inbox.
- Selling tickets and checking them at the door.
- Connections that pull numbers from dozens of other services.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Ticketmatic’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Tixly, Ticketsolve, Weeztix and Weezevent
The 4 tools Ticketmatic is most often weighed against, with where each one differs from it.
- 1.8GPA
Tixly
Paid
Ticketing software for performing arts venues and culture houses.
- Ticketmatic also covers email campaigns and dashboards.
- Tixly also covers barcode scanning.
- 1.8GPA
Ticketsolve
Paid
Box office, CRM and fundraising platform for UK and Irish venues.
- Ticketmatic also covers email campaigns.
- 2.6GPA
Weeztix
Free plan
Ticket shops and door scanning, formerly Eventix.
- Weeztix has a free plan. Ticketmatic does not.
- Only Weeztix lists iOS and Android apps.
- Ticketmatic also covers email campaigns and dashboards.
- 2.8GPA
Weezevent
Free plan
French ticketing, access control and cashless payments.
- Weezevent has a free plan. Ticketmatic does not.
- Only Weezevent lists iOS and Android apps.
- Ticketmatic also covers email campaigns and dashboards.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
9
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Ticketmatic free?
No. Ticketmatic is a paid product.
What platforms does Ticketmatic work on?
Ticketmatic is available on Web.
Does Ticketmatic have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Ticketmatic is listed for Web.
Does Ticketmatic have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Ticketmatic is listed for Web.
Is Ticketmatic open source?
Ticketmatic is not described as open source on its own site, as read on Nov 13, 2026.
Who makes Ticketmatic?
Ticketmatic is made by a company of the same name.
What are the alternatives to Ticketmatic?
The closest alternatives to Ticketmatic in our directory are Tixly, Ticketsolve, Weeztix and Weezevent.
How does Ticketmatic compare with other event ticketing platforms?
Ticketmatic's GPA of 1.8 is higher than 7 of the 79 other event ticketing platforms we grade, and level with 15.
Could I make my own version of Ticketmatic?
To replace Ticketmatic you would be making newsletters sent to thousands of people that still reach the inbox.
Where this guide comes from
The prices, plans, platforms and features were read from Ticketmatic’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Ticketmatic's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Ticketmatic. Prices change, so check ticketmatic.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Ticketmatic, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/ticketmatic
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Ticketmatic: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/ticketmatic
Know someone choosing between event ticketing platforms?
Send them this guide: toolgpa.com/tools/ticketmatic/guide
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See our other guides
The best-graded event ticketing platforms after Ticketmatic, each with an Insider's Guide of its own.
- Event Ticketing Insider's GuideEvery one of the 81 event ticketing platforms we grade, compared
- Luma Insider's GuideEvent pages and calendars for community events, free or paid3.2 GPA
- Zeffy Insider's GuideFree event ticketing and fundraising for nonprofits3.2 GPA
- Billetto Insider's GuideEuropean ticketing marketplace with ads you pay for per sale3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Ticketmatic’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Ticketmatic is a trademark of its owner, and this guide is not made, paid for or approved by Ticketmatic. Prices and plans change: check ticketmatic.com before you buy.