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The Ticketsolve Insider’s Guide

Everything we know about Ticketsolve in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPANovember 2026

Ticketsolve

The Insider’s Guide

Box office, CRM and fundraising platform for UK and Irish venues

Ticketsolve, as pictured on ticketsolve.com

Every plan, grade, refund rule and rival among event ticketing platforms, read from Ticketsolve’s own pages.

Made by Ticketsolve · checked Nov 13, 2026 · toolgpa.com

1.8GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05The alternativesThe tools it is most often weighed against, side by side
  6. 06Quick answersThe questions people ask about it, each answered in a line or two
  7. 07About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from Ticketsolve’s own pages, its app-store listings and our grades. Every fact in it is on Ticketsolve’s page too, where it is kept up to date. Checked Nov 13, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

1.8

GPA, above 7 of the 79 other event ticketing platforms we grade

Ticketsolve is a cloud box office and ticketing platform for theatres, arts centres, festivals, museums and visitor attractions. One licence covers ticketing, marketing, CRM, fundraising and data dashboards. It names clients across the UK and Ireland and a community of more than 400 organisations.

To get you started, here are 7 things to know about Ticketsolve, taken from its own pages and our grades.

A venue has its box office and data to set up.
From our grade for ease of use
  1. 1

    Best for box office and CRM for UK and Irish venues

    The pricing page gives no figure, there is no trial, and the listing shows no integrations.

  2. 2

    It runs on Web

    Web.

  3. 3

    Ticketing and box office

    Sell online, on site or on the go, including memberships and annual passes.

  4. 4

    CRM and marketing

    Segment audiences and run automated campaigns.

  5. 5

    Fundraising

    Donation prompts and Gift Aid tools sit inside the system.

  6. 6

    A 1.8 GPA, above 7 of 79

    That is against the other event ticketing platforms we grade, on value, the free plan, features, ease of use and platforms.

  7. 7

    Keep it

    The plain part of Ticketsolve you could make: reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend.

Ticketsolve at a glance

Pricing
Paid
Free plan
No
Free trial
None stated
Runs on
Web
Made by
Ticketsolve
Category
Event Ticketing
Our grade
1.8 GPA, weak

The report card

Best for box office and CRM for UK and Irish venues

Ticketsolve is a box office, CRM and fundraising system for theatres and arts venues, with one licence for unlimited users, events and customers. The pricing page gives no figure, there is no trial, and the listing shows no integrations.

ToolGPA report cardTicketsolveGraded Nov 13, 2026
SubjectGradeComment
Value for moneyCThe pricing page says one licence covers unlimited users, events and customers but gives no figure.
Free plan and trialFNo free plan and no trial on the listing.
FeaturesBBox office, memberships, CRM, Gift Aid, payments and dashboards cover a venue's job. Event Hub and Postcode Lookup are extras.
Ease of useCNo store rating on record. A venue has its box office and data to set up.
Platforms and integrationsCWeb only on the listing, with no integrations named.
Grade point averageWeak, out of 4.01.8

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who Ticketsolve is for

  • Fits if you run a UK or Irish theatre or arts centre
  • Works for festivals with large on-sale spikes

Who it is not for

  • Not for you if you want a price before a sales call
  • Skip it if you want to try it first, since no trial is listed
  • Watch out: Event Hub and Postcode Lookup are optional extras
  • Too light on integrations on the listing, as none are named

Good to know

Good for

  • Theatres and multi-venue groups
  • Arts centres and museums
  • Festivals with large on-sale spikes

Worth knowing

  • The pricing page says one licence covers unlimited users, events and customers, but gives no figure.
  • Event Hub and Postcode Lookup are described as optional extras.
  • Onboarding, migration and 24/7 support are said to be included in the ongoing charge.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

Ticketsolve's current pricing could not be confirmed from its own site.

The pricing page says one licence covers unlimited users, events and customers but gives no figure.
From our grade for value for money

We could not confirm Ticketsolve’s current prices from its own site, so this guide lists no plans. ticketsolve.com has them.

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

1

Place it runs: Web

Box office, CRM and fundraising platform for UK and Irish venues. Here is what it does, as its own site describes it, and what it covers: reports, dashboards, ticketing.

Box office, memberships, CRM, Gift Aid, payments and dashboards cover a venue's job.
From our grade for features
Ticketing and box office
Sell online, on site or on the go, including memberships and annual passes.
CRM and marketing
Segment audiences and run automated campaigns.
Fundraising
Donation prompts and Gift Aid tools sit inside the system.
TS Pay and TS Protect
Integrated payments and an optional ticket protection product.
Event Hub
Pre-show add-ons and merchandise upsells.
Data and insights
Real-time dashboards for the whole organisation.

Where it runs

  • Web

What it works with

Its own pages name no integrations.

Ticketsolve is made by Ticketsolve.

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

7/79

Other event ticketing platforms it is graded above

Ticketsolve's GPA of 1.8 is higher than 7 of the 79 other event ticketing platforms we grade, and level with 15.

It stands best on features (B, above 30 of 79) and worst on free plan and trial (F, above 0).

Each grade against the category

Every bar is all 80 event ticketing platforms we grade, cut by the letter each got. Ticketsolve’s own letter is outlined.

  • CValue for moneyAbove 8 of 79
  • FFree plan and trialAbove 0 of 79
  • BFeaturesAbove 30 of 79
  • CEase of useAbove 4 of 79
  • CPlatforms and integrationsAbove 0 of 79

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

The plain part of Ticketsolve you could make: reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend.

That makes this kind of software worth paying for, not this one in particular: 57 of the 79 other event ticketing platforms grade higher.

What you could make

  • Reports: an app builder makes this well.

What you could not

  • Selling tickets and checking them at the door.
  • Connections that pull numbers from dozens of other services.
  • The depth: we grade its features B, which means it covers the whole job.

What this rests on. Ticketsolve’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

Tessitura, Audience View and PatronManager

The 3 tools Ticketsolve is most often weighed against, with where each one differs from it.

Part 06 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

9

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is Ticketsolve free?

No. Ticketsolve is a paid product.

What platforms does Ticketsolve work on?

Ticketsolve is available on Web.

Does Ticketsolve have an Android app?

No Android app was listed when its pages were read on Nov 13, 2026. Ticketsolve is listed for Web.

Does Ticketsolve have an iPhone app?

No iPhone app was listed when its pages were read on Nov 13, 2026. Ticketsolve is listed for Web.

Is Ticketsolve open source?

Ticketsolve is not described as open source on its own site, as read on Nov 13, 2026.

Who makes Ticketsolve?

Ticketsolve is made by a company of the same name.

What are the alternatives to Ticketsolve?

The closest alternatives to Ticketsolve in our directory are Tessitura, Audience View and PatronManager.

How does Ticketsolve compare with other event ticketing platforms?

Ticketsolve's GPA of 1.8 is higher than 7 of the 79 other event ticketing platforms we grade, and level with 15.

Could I make my own version of Ticketsolve?

The plain part of Ticketsolve you could make: reports. What surrounds it you could not.

Where this guide comes from

The prices, plans, platforms and features were read from Ticketsolve’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Ticketsolve's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Ticketsolve. Prices change, so check ticketsolve.com before you buy.

Part 07 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

7,721

Tools graded, in 95 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 7,721

    tools graded

  • 95

    categories

  • 739

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "Ticketsolve: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/ticketsolve

Know someone choosing between event ticketing platforms?

Send them this guide: toolgpa.com/tools/ticketsolve/guide

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See our other guides

The best-graded event ticketing platforms after Ticketsolve, each with an Insider's Guide of its own.

ToolGPA

Choosing software? Every tool graded, every price dated.

Compare tools at toolgpa.com ›

Everything in this guide is ToolGPA’s own summary of what Ticketsolve’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Ticketsolve is a trademark of its owner, and this guide is not made, paid for or approved by Ticketsolve. Prices and plans change: check ticketsolve.com before you buy.