AfterShip vs Redo (2026): which should you pick?
As of Nov 13, 2026, Redo grades higher than AfterShip: 3.0 against 2.2 out of 4.0.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
Redo grades higher on value for money, the free plan and features. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
AfterShip
Branded order tracking pages and delivery emails for online stores
Which one is for you
Pick AfterShip if
- Fits if your inbox fills up with "where is my order?" messages
- Works for Shopify brands that buy labels elsewhere and want one tracking page across carriers
Look elsewhere if
- Skip it if you need to buy labels, as it only tracks parcels and sells labels as a separate product
- Tight if you stay free, since Free sends no customer emails, has no branded page and stops at 50 shipments
- Pricey if you need the API, webhooks or your own domain, which start on Premium at $70 a month
- Watch out: each shipment over the quota costs $0.08 on Essentials or $0.12 on Premium, and the $1 first month then goes to $11
- Not for you if you want a phone or desktop app, as it runs on the web only
Pick Redo if
- Fits if you run a Shopify brand and want a free returns portal
- Works for stores that also want order tracking billed per order
Look elsewhere if
- Watch out: free labels apply only when return coverage is included with the order
- Watch out: other products bill per use, such as $0.20 per support resolution and $0.99 per AI agent resolution
- Skip it if you are off Shopify: other platforms are confirmed only on a demo
- Watch out: several add-ons, including Returns AI Agents and Email AI Agents, have custom pricing
How we grade them
| 2.2GPAAfterShipFair | 3.0GPARedoVery good | |
|---|---|---|
| Value for money | CGraded against its listed rivals, on Shopify prices. Essentials is $108 a year for 100 shipments a month, and the other 100 of a 200-parcel month cost $0.08 each, $8 a month more. That's mid-pack against tools that mostly print the labels as well. | AReturns, claims and warranty portals are $0, against a $6.60 line for the cheapest shipping tools. Other products bill per use, such as $0.08 per tracked order. |
| Free plan and trial | CFree tracks 50 shipments a month with a dashboard and carrier delivery dates, but no branded page and no customer emails, which are the reasons to buy it. Essentials has a 7-day trial and costs $1 for the first month. | BThe portals are free, with no cap stated. But free labels only apply when return coverage is included, and other products charge per use. |
| Features | CIt does tracking fully: 1,100+ carriers, a branded page, email and text updates, delivery estimates and reports on late parcels. That's a smaller job than its listed rivals do, since they also buy the labels. The API and your own domain need Premium. | BReturns portal, return warehouses, claims, order tracking and a wider post-purchase platform. The listing names no gap in the core job, though AI agents and email agents are custom-priced. |
| Ease of use | CNo store rating on record. It installs from the Shopify App Store and pulls in shipments from your store, a CSV file or the API, then you style the tracking page. Ordinary setup. | CNo store rating on record. You set up the portals and connect your store and marketing tools. |
| Platforms and integrations | BWeb only, with Shopify, Klaviyo, Gorgias, Zendesk, Attentive, ShipStation, Loox and Amazon Seller Central. The API and webhooks start at Premium, and there's no phone or desktop app listed. | BWeb platform with Shopify, Klaviyo, Attentive and Postscript. No desktop or phone app. |
| Best for | branded tracking pages and delivery emails | free returns and claims for ecommerce brands |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: AfterShip and Redo. How we grade
Where they differ
- AfterShip also covers dashboards.
- Redo also covers workflow automation, email campaigns, sMS marketing and chatbots.
At a glance
| AfterShip | Redo | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $11 per month for up to 100 shipments, billed monthly | Free returns and claims portals; other products priced per use |
| Free plan | 50 shipments a month (up to 500 on the first import), 1,100+ carriers, service-level tracking updates, an order tracking dashboard and carrier delivery estimates. | Returns, Claims and Warranties portals are free. |
| Free trial | 7-day free trial of Essentials | None listed |
| Web | ||
| Made by | AfterShip | Redo |
| Price read from | apps.shopify.com | redo.com |
| Checked | Oct 18, 2026 | Nov 13, 2026 |
Worth knowing
AfterShip
- It tracks parcels rather than buying labels; AfterShip sells labels and returns as separate products.
- Plans are billed per shipment tracked, and each shipment over the quota costs $0.08 on Essentials or $0.12 on Premium.
- The API, webhooks and a tracking page on your own domain need Premium at $70 a month.
- The Free plan has no branded tracking page or customer emails, so shoppers see only the carrier's own updates.
Redo
- Free labels apply only when return coverage is included with the order; returns without coverage may carry label or handling costs.
- Other products bill per use: $0.20 per support resolution, $0.99 per AI agent resolution, $0.40 per order for checkout optimization.
- Several add-ons (Returns AI Agents, Email AI Agents) have custom pricing.
- Most of the 4,000+ brands the site cites run Shopify; other platforms are confirmed on a demo.
Key features
AfterShip
- Tracking across 1,100+ carriers
- Detects the carrier automatically on paid plans and follows each parcel, importing shipments from your store, a CSV file or the API.
- Branded tracking page
- Essentials adds a tracking page with your logo; Premium moves it onto your own domain and adds product recommendations.
- Email and SMS notifications
- Paid plans send automatic shipment updates by email and text, so customers do not have to ask where their order is.
- Estimated delivery dates
- Every plan shows the carrier's delivery estimate; Premium adds AI-predicted delivery dates for product and checkout pages.
- Dashboard and analytics
- A shipment dashboard flags exceptions and delays, with reports on Essentials and a full analytics suite on Premium.
- API and webhooks
- The Tracking API and webhooks start at Premium; Essentials users import shipments by app, CSV or hand instead.
Redo
- Returns portal
- Free return and exchange portal with an AI exchange agent that offers a swap before a refund.
- Returns warehouses
- Redo says it runs warehouses dedicated to returns that receive and grade items.
- Claims
- Portal for lost, damaged and stolen package claims.
- Order tracking
- Tracking landing page on the merchant's own site, plus tracked return shipments.
- Wider platform
- Email and SMS, abandoned-cart recovery, AI support, checkout optimization and chargeback tools.
Plans
AfterShip
Free$0
50 shipments a month, tracking dashboard and carrier delivery dates; no branded page or customer notifications.
Essentials$11
per month for up to 100 shipments, billed monthly
Branded tracking page with your logo, email and SMS notifications, reports. Extra shipments cost $0.08 each; first month $1.
Premium$70
per month for up to 500 shipments, billed monthly
Tracking page on your own domain, AI delivery estimates, product recommendations, full analytics, API and webhooks. $0.12 per extra shipment.
Redo
Returns$0
Free return portal, real-time analytics, return-specific AI agents, and Redo covers the cost of return labels (subject to the coverage terms in the footnote).
Claims$0
Free self-serve portal for lost, damaged or stolen packages, with fraud detection and a revenue share option.
Warranties$0
Free claim portal and product registration form.
Order tracking$0.08
per tracked order
Branded tracking page and 23 transactional triggers. Priced per order, not per month.
Ways to pay less
AfterShip
- Annual discount
About 16 to 18% off with yearly billing
Essentials is $108 a year against $11 a month (save 18%), and Premium is $708 a year against $70 a month (save 16%).
- Other savings
First month for $1
Essentials and Premium cost $1 for the first month, then renew at the regular monthly price.
Redo
No public discounts listed.
Common questions
Which is cheaper, AfterShip or Redo?
As of Nov 13, 2026, AfterShip starts at $11 per month for up to 100 shipments, billed monthly, and Redo starts at Free returns and claims portals; other products priced per use.
Which has a free plan, AfterShip or Redo?
As of Nov 13, 2026, both AfterShip and Redo have a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.