Allworx vs Sangoma (2026): which should you pick?
As of Nov 13, 2026, Sangoma grades higher than Allworx: 1.8 against 1.6 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Sangoma grades higher on platforms. They get the same grade on value for money, the free plan, features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick Allworx if
- Fits if you want a reseller to install and look after an office phone server
- Works for existing Allworx sites moving to the hosted version
Look elsewhere if
- Skip it if you want a posted price, as buyers are sent to resellers
- Watch out: call center, analytics and other features sit behind extra license keys
- Not for you if you want a desktop or web softphone, as the app page names iOS and Android only
- Tight if you want one integration beyond Outlook, as none other is listed
Pick Sangoma if
- Fits if you want a phone system you can run in the cloud, on site or both
- Works for buyers who already deal with a reseller or partner
Look elsewhere if
- Skip it if you want a price before you talk to anyone, as none is published
- Not for you if you want a simple signup, since every deployment is quoted
- Too light for a quick comparison: the line covers Business Voice, Switchvox, CX and SIP trunking
- Watch out: some features, such as Starbox survivability, belong to higher bundles like Business Voice Plus
- Watch out: no free plan or trial is listed
How we grade them
| 1.6GPAAllworxWeak | 1.8GPASangomaWeak | |
|---|---|---|
| Value for money | CNo prices published, so it can't be placed against the category's $19 middle; the site points to resellers. | CNo price is published, so it sits at the category's middle. Every deployment is quoted. |
| Free plan and trial | FNo free plan and no free trial is offered on the pages we read. | FNo free plan and no trial appears on the pages read. |
| Features | CServers for 20 to 250 users, hosted Connect Vx, desk phones, call center and analytics. Several features need extra license keys. | CCalling, messaging, video meetings, a contact center, AI features and the TeamHub app. Some items, such as Starbox survivability, only come with higher bundles. |
| Ease of use | CNo store rating on record, and the listing shows a reseller-installed system. | CNo store rating on record. Choosing between Business Voice, Switchvox, CX and SIP trunking is part of the work. |
| Platforms and integrations | CPhones only for apps: the Reach mobile app covers iOS and Android, and Outlook is the one integration. | BWeb, Windows, Mac, iOS and Android, plus Microsoft Teams, Outlook and Google Calendar links. No API is listed. |
| Best for | an on-site phone system installed by a reseller | organisations that buy phones through a partner |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Allworx and Sangoma. How we grade
Where they differ
- Allworx also covers reports.
- Sangoma also covers transcription, team chat, video calls and business texting.
In commoniOSAndroidBusiness phone line
At a glance
| Allworx | Sangoma | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | Allworx | Sangoma US Inc. |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Allworx
- No prices are published; the site points buyers to resellers and a contact page.
- Several features need extra software license keys, as the product pages note.
- The mobile app page names iOS and Android only.
Sangoma
- No prices are published; every deployment is quoted through a sales call or a partner.
- The product line is wide (Business Voice, Switchvox, CX, SIP trunking), so a buyer has to match a product to a need.
- Some items, such as Starbox survivability, belong to higher bundles such as Business Voice Plus.
Key features
Allworx
- Connect server models
- On-premises servers range from the Connect 320 and 324 for up to 20 users to the Connect 731 for up to 250 users and 60 concurrent external calls.
- Connect Vx hosted service
- A cloud version of the same system, paid monthly, running in redundant data centers; existing customers can trade in a server to move over.
- Allworx IP phones
- The company designs its own desk phones alongside the software, with a trade-in program for older hardware.
- Reach mobile app
- Extends the office phone to iOS and Android with presence, call transfer and parking, and Reach Link to keep calls up when the network changes.
- Call center and analytics
- Automatic call distribution, call analytics and multi-site support are listed as advanced software options.
- Voice conferencing
- A voice conferencing option is listed among its solutions.
Sangoma
- Three deployment models
- Cloud UCaaS, a hybrid setup with on-site survivability, and an on-premises system built on Switchvox.
- Calling and messaging
- The cloud platform lists calling with DIDs, SMS, E911, visual voicemail, and group and one-to-one messaging.
- Video meetings
- HD video meetings with up to 120 participants and 12-hour sessions on the cloud platform.
- Contact center
- A departmental contact center with routing, reporting and agent coaching, and Sangoma CX as a separate contact-center product.
- AI features
- AI call and meeting summaries, voicemail summaries, and Sonella, an AI voice agent that answers calls.
- TeamHub app
- A collaboration app for Windows, macOS, iOS, Android and the web, included with Sangoma UCaaS subscriptions.
Plans
Allworx
Pricing could not be confirmed. See allworx.com.
Sangoma
Pricing could not be confirmed. See sangoma.com.
Common questions
Which is cheaper, Allworx or Sangoma?
As of Nov 13, 2026, Allworx has no price we could confirm, and Sangoma has no price we could confirm.
Which has a free plan, Allworx or Sangoma?
As of Nov 13, 2026, neither Allworx nor Sangoma has a free plan.
Which platforms do Allworx and Sangoma run on?
As of Nov 13, 2026, only Sangoma lists a web app and macOS and Windows apps. Both list iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.