Allworx vs Mitel (2026): which should you pick?
As of Nov 13, 2026, Allworx and Mitel share a 1.6 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on which platforms you need.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick Allworx if
- Fits if you want a reseller to install and look after an office phone server
- Works for existing Allworx sites moving to the hosted version
Look elsewhere if
- Skip it if you want a posted price, as buyers are sent to resellers
- Watch out: call center, analytics and other features sit behind extra license keys
- Not for you if you want a desktop or web softphone, as the app page names iOS and Android only
- Tight if you want one integration beyond Outlook, as none other is listed
Pick Mitel if
- Fits if you are a business that already uses Mitel phones and wants to stay on them
- Works for buyers who deal with a reseller and want a quote
Look elsewhere if
- Not for you if you want prices on a page, as none are published
- Skip it if you want to try before you buy, because no trial or free plan is on record
- Watch out: Mitel's own site blocks automated reading, so the product list comes from a summary of its products page
- Watch out: platform support for the apps was not confirmed, so check it before buying
How we grade them
| 1.6GPAAllworxWeak | 1.6GPAMitelWeak | |
|---|---|---|
| Value for money | CNo prices published, so it can't be placed against the category's $19 middle; the site points to resellers. | CNo price is published, so it sits in the middle until a quote says otherwise. |
| Free plan and trial | FNo free plan and no free trial is offered on the pages we read. | FNo free plan and no trial on record, and no self-serve sign-up shown. |
| Features | CServers for 20 to 250 users, hosted Connect Vx, desk phones, call center and analytics. Several features need extra license keys. | CMiVoice Business, OpenScape Voice, MiCollab, contact centre and handsets. The listing is thin on what each does. |
| Ease of use | CNo store rating on record, and the listing shows a reseller-installed system. | CNo store rating on record, and no readable page shows the setup. Phone systems and handsets usually come through a reseller. |
| Platforms and integrations | CPhones only for apps: the Reach mobile app covers iOS and Android, and Outlook is the one integration. | CListed as web only; platform support for its apps was not confirmed from a readable vendor page. No integrations on record. |
| Best for | an on-site phone system installed by a reseller | a business buying phones through a reseller |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Allworx and Mitel. How we grade
Where they differ
- Allworx also covers reports.
- Mitel also covers team chat and video calls.
In commonBusiness phone line
At a glance
| Allworx | Mitel | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Allworx | Mitel |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Allworx
- No prices are published; the site points buyers to resellers and a contact page.
- Several features need extra software license keys, as the product pages note.
- The mobile app page names iOS and Android only.
Mitel
- Mitel's own site blocks automated reading, so the product list here comes from a summary of its products page.
- No plan names or prices are published; the page points buyers to sales for a quote.
- Platform support for the apps was not confirmed from a readable vendor page and should be checked.
Key features
Allworx
- Connect server models
- On-premises servers range from the Connect 320 and 324 for up to 20 users to the Connect 731 for up to 250 users and 60 concurrent external calls.
- Connect Vx hosted service
- A cloud version of the same system, paid monthly, running in redundant data centers; existing customers can trade in a server to move over.
- Allworx IP phones
- The company designs its own desk phones alongside the software, with a trade-in program for older hardware.
- Reach mobile app
- Extends the office phone to iOS and Android with presence, call transfer and parking, and Reach Link to keep calls up when the network changes.
- Call center and analytics
- Automatic call distribution, call analytics and multi-site support are listed as advanced software options.
- Voice conferencing
- A voice conferencing option is listed among its solutions.
Mitel
- MiVoice Business
- Business voice for roughly 10 to 1,000 users, offered on premises or hosted.
- OpenScape Voice
- Voice for multi-site enterprises of about 1,000 to 50,000 users, with on-premises control and cloud options.
- MiCollab
- Team chat, video and presence, listed with mobile and desktop apps.
- Contact center
- A Mitel CX contact center product sits alongside the voice platforms.
- Desk and wireless phones
- The product list includes 6900 Series IP desk phones and 700d DECT phones for frontline staff.
Plans
Allworx
Pricing could not be confirmed. See allworx.com.
Mitel
Pricing could not be confirmed. See mitel.com.
Common questions
Which is cheaper, Allworx or Mitel?
As of Nov 13, 2026, Allworx has no price we could confirm, and Mitel has no price we could confirm.
Which has a free plan, Allworx or Mitel?
As of Nov 13, 2026, neither Allworx nor Mitel has a free plan.
Which platforms do Allworx and Mitel run on?
As of Nov 13, 2026, only Allworx lists iOS and Android apps and only Mitel lists a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.