Allworx review (2026): is it worth it?
VoIP phone systems and IP phones for small and mid-size offices
Black Friday: is there a Allworx sale?
Allworx report card
Weak · out of 4.0 · graded Nov 13, 2026
Best for an on-site phone system installed by a reseller
Allworx sells VoIP phone servers, its own desk phones and a hosted version called Connect Vx, all through resellers. No prices are published, and several features need extra license keys.
Who Allworx is for
- Fits if you want a reseller to install and look after an office phone server
- Works for existing Allworx sites moving to the hosted version
Who Allworx is not for
- Skip it if you want a posted price, as buyers are sent to resellers
- Watch out: call center, analytics and other features sit behind extra license keys
- Not for you if you want a desktop or web softphone, as the app page names iOS and Android only
- Tight if you want one integration beyond Outlook, as none other is listed
Why Allworx gets a 1.6
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNo prices published, so it can't be placed against the category's $19 middle; the site points to resellers.
- FFree plan and trialNo free plan and no free trial is offered on the pages we read.
- CFeaturesServers for 20 to 250 users, hosted Connect Vx, desk phones, call center and analytics. Several features need extra license keys.
- CEase of useNo store rating on record, and the listing shows a reseller-installed system.
- CPlatforms and integrationsPhones only for apps: the Reach mobile app covers iOS and Android, and Outlook is the one integration.
What these grades rest on. Graded from this listing, whose facts were read from Allworx's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/allworx#review"><img src="https://toolgpa.com/badge/allworx.svg" alt="Allworx: 1.6 GPA on ToolGPA" width="196" height="56"></a>Where Allworx stands among business phone systems
Allworx's GPA of 1.6 is higher than 7 of the 77 other business phone systems we grade, and level with 4.
It stands best on ease of use (C, above 11 of 77) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 78 business phone systems we grade, cut by the letter each got. Allworx’s own letter is outlined.
- CValue for moneyAbove 7 of 77, level with 53
- FFree plan and trialAbove 0 of 77, level with 44
- CFeaturesAbove 9 of 77, level with 44
- CEase of useAbove 11 of 77, level with 56
- CPlatforms and integrationsAbove 1 of 77, level with 12
Keep Allworx, or make your own?
Keep it
To replace Allworx you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 66 of the 77 other business phone systems grade higher.
What you could make
- Reports: an app builder makes this well.
What you could not
- Phone numbers and calls carried over the phone network.
- A real app for iOS and Android. Something home-made would be a web page.
What this rests on. Allworx’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Allworx?
Allworx sells VoIP phone systems as on-premises servers and as a hosted service called Connect Vx, along with its own IP desk phones. The company says its systems are designed and supported in Rochester, New York, and sold through reseller partners.
Worth knowing
- No prices are published; the site points buyers to resellers and a contact page.
- Several features need extra software license keys, as the product pages note.
- The mobile app page names iOS and Android only.
Key features
- Connect server models
- On-premises servers range from the Connect 320 and 324 for up to 20 users to the Connect 731 for up to 250 users and 60 concurrent external calls.
- Connect Vx hosted service
- A cloud version of the same system, paid monthly, running in redundant data centers; existing customers can trade in a server to move over.
- Allworx IP phones
- The company designs its own desk phones alongside the software, with a trade-in program for older hardware.
- Reach mobile app
- Extends the office phone to iOS and Android with presence, call transfer and parking, and Reach Link to keep calls up when the network changes.
- Call center and analytics
- Automatic call distribution, call analytics and multi-site support are listed as advanced software options.
- Voice conferencing
- A voice conferencing option is listed among its solutions.
Allworx pricing
We could not confirm Allworx’s current pricing from its own site, so we are not listing plans here. See allworx.com for current prices.
Works with
Allworx alternatives
- Allworx vs Mitel
Paid
- Allworx vs Yeastar
Free trial
Common questions
Does Allworx have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. Allworx is listed for iOS and Android.
Does Allworx have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. Allworx is listed for iOS and Android.
Is Allworx open source?
Allworx is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.