The Allworx Insider’s Guide
Everything we know about Allworx in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Allworx
The Insider’s Guide
VoIP phone systems and IP phones for small and mid-size offices
Every plan, grade, refund rule and rival among business phone systems, read from Allworx’s own pages.
Made by Allworx · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Allworx’s own pages, its app-store listings and our grades. Every fact in it is on Allworx’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.6
GPA, above 7 of the 77 other business phone systems we grade
Allworx sells VoIP phone systems as on-premises servers and as a hosted service called Connect Vx, along with its own IP desk phones. The company says its systems are designed and supported in Rochester, New York, and sold through reseller partners.
To get you started, here are 7 things to know about Allworx, taken from its own pages and our grades.
No prices are published, and several features need extra license keys.
- 1
Best for an on-site phone system installed by a reseller
Allworx sells VoIP phone servers, its own desk phones and a hosted version called Connect Vx, all through resellers.
- 2
It runs on 2 platforms
iOS and Android.
- 3
Connect server models
On-premises servers range from the Connect 320 and 324 for up to 20 users to the Connect 731 for up to 250 users and 60 concurrent external calls.
- 4
Connect Vx hosted service
A cloud version of the same system, paid monthly, running in redundant data centers; existing customers can trade in a server to move over.
- 5
Allworx IP phones
The company designs its own desk phones alongside the software, with a trade-in program for older hardware.
- 6
A 1.6 GPA, above 7 of 77
That is against the other business phone systems we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Allworx you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
Allworx at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- iOS, Android
- Made by
- Allworx
- Category
- Business Phone Systems
- Our grade
- 1.6 GPA, weak
The report card
Best for an on-site phone system installed by a reseller
Allworx sells VoIP phone servers, its own desk phones and a hosted version called Connect Vx, all through resellers. No prices are published, and several features need extra license keys.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No prices published, so it can't be placed against the category's $19 middle; the site points to resellers. |
| Free plan and trial | F | No free plan and no free trial is offered on the pages we read. |
| Features | C | Servers for 20 to 250 users, hosted Connect Vx, desk phones, call center and analytics. Several features need extra license keys. |
| Ease of use | C | No store rating on record, and the listing shows a reseller-installed system. |
| Platforms and integrations | C | Phones only for apps: the Reach mobile app covers iOS and Android, and Outlook is the one integration. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Allworx is for
- Fits if you want a reseller to install and look after an office phone server
- Works for existing Allworx sites moving to the hosted version
Who it is not for
- Skip it if you want a posted price, as buyers are sent to resellers
- Watch out: call center, analytics and other features sit behind extra license keys
- Not for you if you want a desktop or web softphone, as the app page names iOS and Android only
- Tight if you want one integration beyond Outlook, as none other is listed
Good to know
Good for
- Offices that want an on-premises phone system installed by a reseller
- Existing Allworx sites moving to a hosted version
Worth knowing
- No prices are published; the site points buyers to resellers and a contact page.
- Several features need extra software license keys, as the product pages note.
- The mobile app page names iOS and Android only.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Allworx's current pricing could not be confirmed from its own site.
No free plan and no free trial is offered on the pages we read.
We could not confirm Allworx’s current prices from its own site, so this guide lists no plans. allworx.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
2
Places it runs: iOS and Android
VoIP phone systems and IP phones for small and mid-size offices. Here is what it does, as its own site describes it, and what it covers: reports, business phone line.
Several features need extra license keys.
- Connect server models
- On-premises servers range from the Connect 320 and 324 for up to 20 users to the Connect 731 for up to 250 users and 60 concurrent external calls.
- Connect Vx hosted service
- A cloud version of the same system, paid monthly, running in redundant data centers; existing customers can trade in a server to move over.
- Allworx IP phones
- The company designs its own desk phones alongside the software, with a trade-in program for older hardware.
- Reach mobile app
- Extends the office phone to iOS and Android with presence, call transfer and parking, and Reach Link to keep calls up when the network changes.
- Call center and analytics
- Automatic call distribution, call analytics and multi-site support are listed as advanced software options.
- Voice conferencing
- A voice conferencing option is listed among its solutions.
Where it runs
- iOS
- Android
What it works with
- Microsoft Outlook
Allworx is made by Allworx.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
7/77
Other business phone systems it is graded above
Allworx's GPA of 1.6 is higher than 7 of the 77 other business phone systems we grade, and level with 4.
It stands best on ease of use (C, above 11 of 77) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 78 business phone systems we grade, cut by the letter each got. Allworx’s own letter is outlined.
- CValue for moneyAbove 7 of 77
- FFree plan and trialAbove 0 of 77
- CFeaturesAbove 9 of 77
- CEase of useAbove 11 of 77
- CPlatforms and integrationsAbove 1 of 77
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Allworx you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 66 of the 77 other business phone systems grade higher.
What you could make
- Reports: an app builder makes this well.
What you could not
- Phone numbers and calls carried over the phone network.
- A real app for iOS and Android. Something home-made would be a web page.
What this rests on. Allworx’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Mitel, Sangoma, Zultys and Yeastar
The 4 tools Allworx is most often weighed against, with where each one differs from it.
- 1.6GPA
Mitel
Paid
Business phone systems, collaboration and contact center software.
- Only Allworx lists iOS and Android apps.
- Only Mitel lists a web app.
- Allworx also covers reports.
- 1.8GPA
Sangoma
Paid
Business phone system in cloud, hybrid and on-premises forms.
- Only Sangoma lists a web app.
- Only Sangoma lists Windows and macOS apps.
- Allworx also covers reports.
- 2.0GPA
Zultys
Paid
Business phone system and contact center, cloud or on-site.
- Only Zultys lists a web app.
- Only Zultys lists Windows and macOS apps.
- Allworx also covers reports.
- 2.6GPA
Yeastar
Free trial
P-Series PBX in cloud, software or appliance editions.
- Only Yeastar lists a web app.
- Only Yeastar lists macOS and Windows apps.
- Only Yeastar lists a browser extension.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
10
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Allworx free?
No. Allworx is a paid product.
What platforms does Allworx work on?
Allworx is available on iOS and Android.
Does Allworx have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. Allworx is listed for iOS and Android.
Does Allworx have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. Allworx is listed for iOS and Android.
Is Allworx open source?
Allworx is not described as open source on its own site, as read on Nov 13, 2026.
What does Allworx integrate with?
Allworx's listing names Microsoft Outlook. A listing names up to eight integrations, so it may connect to more.
Who makes Allworx?
Allworx is made by a company of the same name.
What are the alternatives to Allworx?
The closest alternatives to Allworx in our directory are Mitel, Sangoma, Zultys and Yeastar.
How does Allworx compare with other business phone systems?
Allworx's GPA of 1.6 is higher than 7 of the 77 other business phone systems we grade, and level with 4.
Could I make my own version of Allworx?
To replace Allworx you would be making phone numbers and calls carried over the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from Allworx’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Allworx's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Allworx. Prices change, so check allworx.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Allworx, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/allworx
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Allworx: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/allworx
Know someone choosing between business phone systems?
Send them this guide: toolgpa.com/tools/allworx/guide
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See our other guides
The best-graded business phone systems after Allworx, each with an Insider's Guide of its own.
- Business Phone Systems Insider's GuideEvery one of the 78 business phone systems we grade, compared
- Zadarma Insider's GuideCloud PBX and virtual numbers in 110+ countries, free to start3.2 GPA
- Grasshopper Insider's GuideVirtual business number on your own phone, priced per account3.0 GPA
- RingCentral Insider's GuideCloud phone system with texting, fax, video meetings and team chat3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Allworx’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Allworx is a trademark of its owner, and this guide is not made, paid for or approved by Allworx. Prices and plans change: check allworx.com before you buy.