Hapana vs Mindbody (2026): which should you pick?

Pick Hapana if

• Fits if you run a studio or small chain and want your own branded app
• Works for multi-location operators who need transfers between sites

Look elsewhere if

• Not for you if you want a posted price, since the three tiers are quoted by call
• Watch out: card-not-present fees are 3.0% + $0.30 on Basic, and failed payments cost $2.50
• Watch out: a chargeback costs $25, and a phone number is $7 with calls at $0.095 a minute
• Skip it if you want a trial, as none is listed

Pick Mindbody if

• Fits if you run a yoga, Pilates or fitness studio and want to be listed on a consumer booking app
• Works for brands with several locations that need corporate-level controls

Look elsewhere if

• Skip it if you want to try it on your own first: there's no free plan or self-serve trial, only a demo
• Not for you if you want a full price list, as Accelerate and Ultimate are only priced on a sales call
• Tight if you want automated email and text campaigns or the AI front desk, which need Ultimate
• Watch out: a branded client app is an add-on, and room booking and Pick-a-Spot need Accelerate or higher

Hapana

• The pricing page publishes no subscription prices for the three tiers; they are billed per location and quoted through a call.
• Card not present fees: 3.0% + $0.30 on Basic, 2.95% + $0.30 on Premium, 2.9% + $0.30 on Pro. Failed payments cost $2.50 and chargebacks $25.
• Hapana lists a $7 phone number fee and $0.095 per phone minute.
• Full read and write API access is limited to Pro.

Mindbody

• Plans are sold through a sales call: the page gives only a starting price of $79 per location a month and no figures for Accelerate or Ultimate.
• Automated email and text marketing and the AI front desk are limited to the top Ultimate plan.
• A branded client app is an add-on, and room booking and Pick-a-Spot need Accelerate or higher.
• There is no free plan or self-serve trial; new customers start with a demo.

Hapana

Scheduling and billing

Class booking, billing and staff management on every tier.

Branded member app

A branded member app is included from Basic; Pro allows full customization.

Marketing tools

Email and SMS tools, lead capture forms and segmentation, with pre-built nurture and win-back templates from Premium.

Multi-site

Multi-location support from Premium and central campaign management on Pro.

Reports

15 reports on Basic, 40+ on Premium and 50+ on Pro with custom dashboards.

Mindbody

Class and appointment scheduling

Schedule classes and appointments with unlimited staff logins, and on Accelerate and up book rooms, chairs and equipment and let members pick their spot.

Mindbody app listing

Every plan lists the business on the Mindbody consumer app, which Mindbody says reaches more than 3 million shoppers a month.

Payments and point of sale

Sell memberships, packages and retail in person or online with integrated payments, which Mindbody says carry no monthly fees or minimums.

Business app

Staff schedule, check clients in, take payments and look up clients from an iOS or Android app; some setup and deeper reports are easier on a desktop.

Email and text marketing

Ultimate adds automated campaigns triggered by client actions, list-growth tools and a lead dashboard to follow up on prospects.

AI front desk and branded app

Ultimate includes an AI assistant that answers calls and questions around the clock. A branded client app is sold as an add-on.

Hapana

• BasicCustom

  Scheduling, billing, staff management, promo codes, 15 reports, email and SMS tools, a branded member app, a website widget, and Zapier, Zoom and ClassPass integrations.

• PremiumCustom

  Adds gift cards, spot booking, room and resource management, multi-location support, 40+ reports, staff commission tracking and read-only API access.

• ProCustom

  Adds family accounts, client transfers between locations, 50+ reports, custom dashboards, read and write APIs, audit logs and central campaign management.

Mindbody

• Starter$79

  per location / month and up

  Booking, payments, website booking widgets, a business website, a Mindbody app listing and basic reports. Sold through sales; $79 is the stated starting price.

• AccelerateCustom

  Adds advanced reporting, room and resource booking, Pick-a-Spot for classes, promo codes and access to premium add-ons.

• UltimateCustom

  Adds automated email and text campaigns, a 24/7 AI front desk, a lead pipeline, retention analytics and lower rates on marketing messages.