Hostaway vs Track (2026): which should you pick?
As of Nov 12, 2026, Hostaway and Track share a 2.0 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on which platforms you need.
Checked Oct 24, 2026 and Nov 12, 2026 · graded Oct 24, 2026 and Nov 12, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick Hostaway if
- Fits if you manage several listings and answer guests over SMS and WhatsApp as well as Airbnb
- Works for managers who send owners a statement every month
Look elsewhere if
- Skip it if you want to see a price first, as every price is a quote based on your listing count
- Not for you if you'd rather try it alone, since sign-up goes through a demo and no free trial is on record
- Watch out: the quote form is built for 2 or more listings and sends single-listing hosts to a separate page
Pick Track if
- Fits if you run 50 or more units and need trust accounting built in
- Works for operators who want distribution, payments and reporting under one vendor
Look elsewhere if
- Skip it if you have a few homes, because it's aimed at fifty to five hundred units
- Watch out: the pricing page shows no prices at all
- Tight if you want a trial, as none is listed
- Watch out: it isn't clear which of the named products come with the main system
- Not for you if you need a mobile app, since none was found on the site
How we grade them
| 2.0GPAHostawayFair | 2.0GPATrackFair | |
|---|---|---|
| Value for money | CNo price is published. The pricing page asks how many listings you have and returns a quote, so the price only comes from Hostaway's sales team, and we can't set it against this category's $25.52 middle. | CNo price is published; the pricing page carries only a broken template placeholder. Graded in the middle until a number is on record. |
| Free plan and trial | FNothing free on record. Sign-up goes through a demo or quote request, and the site shows no free plan and no trial. | FNo free plan and no trial are on record in the listing, so there is nothing to try before paying. |
| Features | BChannel sync over direct connections, one inbox for channel, email, SMS and WhatsApp messages, AI replies, dynamic pricing, owner statements and an owner portal, a booking site and an open API. Nothing in the listing shows a gap in the core work. | BBooking system with dual-ledger trust accounting, distribution, booking engine, websites, payments, CRM and reporting. No gap in the core job shows in the listing. |
| Ease of use | CHostaway rates 4.3 on the US App Store from 447 ratings, which puts it at C on our ease ladder. | CNo store rating on record, and a suite split into many named products takes setup. |
| Platforms and integrations | BWeb, iPhone and Android, an open API and 300+ marketplace integrations, QuickBooks among them. There's no desktop app. | BWeb only, with an API and BI connections through its reporting layer. No mobile app was found. |
| Best for | property managers answering guests on many channels | professional rental operators with trust accounting |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Hostaway and Track. How we grade
Where they differ
- Hostaway also covers shared inbox and whatsApp messaging.
- Track also covers workflow automation and trust accounting.
In commonWebPublic APIAI featuresReportsChannel manager
At a glance
| Hostaway | Track | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Hostaway | Track |
| Price read from | Not confirmed | Not confirmed |
| Checked | Oct 24, 2026 | Nov 12, 2026 |
Worth knowing
Hostaway
- Hostaway publishes no prices: the pricing page asks for your listing count and returns a quote.
- Sign-up goes through a demo or quote request; the site shows no self-serve plan or free trial.
- The quote form is built around managers with 2 or more listings and sends single-listing hosts to a separate page.
Track
- No prices are shown; the pricing page carries only a broken template placeholder, so the pricing is unverified.
- The suite is split into many named products, and the site does not say which are included with TrackPMS.
- The vendor targets professional operators, from fifty units to five hundred, rather than single-property hosts.
- Pages describe a browser-based system; no mobile app listing was found on the site.
Key features
Hostaway
- Channel manager and multi-calendar
- Syncs listings, rates and availability with Airbnb, Vrbo, Booking.com, Google and Expedia over direct API connections, with regional channels through the marketplace.
- Unified inbox
- Messages from Airbnb, Vrbo and Booking.com sit in one inbox with email, SMS and WhatsApp, alongside templates and automated messages.
- AI Replies and AI CoHost
- AI Replies drafts answers to common guest questions and can send them automatically. AI CoHost, new, reads live account data and suggests next steps.
- Dynamic pricing
- Adjusts nightly rates for season and events across channels, alongside coupons, promotions and upsells.
- Owner statements and reporting
- Financial and occupancy reports, owner statement templates with automated delivery, an owner portal and a QuickBooks connection.
- Direct booking site and open API
- A website builder with a booking engine and widgets for existing sites, an open API, and 300+ marketplace integrations.
Track
- TrackPMS and trust accounting
- The core system, with native dual-ledger trust accounting, a chart of accounts, housekeeping and maintenance coordination, and owner and guest communications.
- TrackDistribution
- A central place to manage listings, rates, availability and reviews across the major online travel agencies.
- Direct booking tools
- TrackBooking is a booking engine tied to TrackPMS, TrackWebsites builds and hosts a WordPress site, and a reservations contact center and marketing team are sold alongside.
- TrackPayments and TrackCRM
- Payments cover guest charges, owner payouts and reconciliation. A CRM and a conversational AI assistant are listed as separate products.
- Reporting and API
- TrackPulse is an enterprise reporting layer with BI tool connectivity, and a developer platform offers full API access.
Plans
Hostaway
Pricing could not be confirmed. See hostaway.com.
Track
Pricing could not be confirmed. See trackhospitality.com.
Common questions
Which is cheaper, Hostaway or Track?
As of Nov 12, 2026, Hostaway has no price we could confirm, and Track has no price we could confirm.
Which has a free plan, Hostaway or Track?
As of Nov 12, 2026, neither Hostaway nor Track has a free plan.
Which platforms do Hostaway and Track run on?
As of Nov 12, 2026, only Hostaway lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.