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Hostaway review (2026): is it worth it?

Vacation rental PMS and channel manager for property managers

PaidVacation RentalsChecked Oct 24, 2026 · graded Oct 24, 2026 by ToolGPA4.3 on the App Store
Hostaway, as pictured on hostaway.com
How Hostaway presents itself. Image from hostaway.com.

Hostaway report card

2.0GPA

Fair · out of 4.0 · graded Oct 24, 2026

Best for property managers answering guests on many channels

Hostaway lists your properties on Airbnb, Vrbo, Booking.com, Google and Expedia and gathers those messages with email, SMS and WhatsApp in one inbox. It publishes no prices: you give your listing count and get a quote. There's no self-serve plan or free trial on its site, and hosts with a single listing are sent to a separate page.

Who Hostaway is for

  • Fits if you manage several listings and answer guests over SMS and WhatsApp as well as Airbnb
  • Works for managers who send owners a statement every month

Who Hostaway is not for

  • Skip it if you want to see a price first, as every price is a quote based on your listing count
  • Not for you if you'd rather try it alone, since sign-up goes through a demo and no free trial is on record
  • Watch out: the quote form is built for 2 or more listings and sends single-listing hosts to a separate page
See the alternatives

Why Hostaway gets a 2.0

Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.

  • CValue for moneyNo price is published. The pricing page asks how many listings you have and returns a quote, so the price only comes from Hostaway's sales team, and we can't set it against this category's $25.52 middle.
  • FFree plan and trialNothing free on record. Sign-up goes through a demo or quote request, and the site shows no free plan and no trial.
  • BFeaturesChannel sync over direct connections, one inbox for channel, email, SMS and WhatsApp messages, AI replies, dynamic pricing, owner statements and an owner portal, a booking site and an open API. Nothing in the listing shows a gap in the core work.
  • CEase of useHostaway rates 4.3 on the US App Store from 447 ratings, which puts it at C on our ease ladder.
  • BPlatforms and integrationsWeb, iPhone and Android, an open API and 300+ marketplace integrations, QuickBooks among them. There's no desktop app.

What these grades rest on. Graded from this listing, whose facts were read from Hostaway's own pages on 24 October 2026. Its pricing page shows no price. Not based on using the product, and shorter than our full reviews. How we review and grade.

Make Hostaway? Put this grade on your site
Hostaway: 2.0 GPA on ToolGPA

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Where Hostaway stands among vacation rental tools

Hostaway's GPA of 2.0 is higher than 0 of the 10 other vacation rental tools we grade, and level with 1.

It stands best on features (B, above 2 of 10) and worst on free plan and trial (F, above 0).

Each grade against the category

Every bar is all 11 vacation rental tools we grade, cut by the letter each got. Hostaway’s own letter is outlined.

  • CValue for moneyAbove 1 of 10, level with 8
  • FFree plan and trialAbove 0 of 10, level with 1
  • BFeaturesAbove 2 of 10, level with 8
  • CEase of useAbove 0 of 10, level with 9
  • BPlatforms and integrationsAbove 0 of 10, level with 10

Keep Hostaway, or make your own?

Keep it

To replace Hostaway you would be making two-way connections to Airbnb, Booking.com and Vrbo. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 9 of the 10 other vacation rental tools grade higher.

What you could make

  • Reports: an app builder makes this well.

What you could not

  • Two-way connections to Airbnb, Booking.com and Vrbo.
  • One mailbox that several people work at once.
  • The WhatsApp Business API, which Meta opens only through approved partners.
  • A real app for iOS and Android. Something home-made would be a web page.
  • It plugs into other products, Airbnb, Vrbo and Booking.com among them, and has an API.
  • AI features, unless you pay a model provider for each request yourself.
  • Hooks into the device itself: widgets.
  • The depth: we grade its features B, which means it covers the whole job.

What this rests on. Hostaway’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

What is Hostaway?

Hostaway is a property management system and channel manager for vacation rental managers. It lists properties on Airbnb, Vrbo, Booking.com, Google and Expedia from one dashboard, gathers guest messages from those channels plus email, SMS and WhatsApp into one inbox, and adds dynamic pricing, owner statements and a direct booking site. Prices are quoted by portfolio size.

Worth knowing

  • Hostaway publishes no prices: the pricing page asks for your listing count and returns a quote.
  • Sign-up goes through a demo or quote request; the site shows no self-serve plan or free trial.
  • The quote form is built around managers with 2 or more listings and sends single-listing hosts to a separate page.

Key features

Channel manager and multi-calendar
Syncs listings, rates and availability with Airbnb, Vrbo, Booking.com, Google and Expedia over direct API connections, with regional channels through the marketplace.
Unified inbox
Messages from Airbnb, Vrbo and Booking.com sit in one inbox with email, SMS and WhatsApp, alongside templates and automated messages.
AI Replies and AI CoHost
AI Replies drafts answers to common guest questions and can send them automatically. AI CoHost, new, reads live account data and suggests next steps.
Dynamic pricing
Adjusts nightly rates for season and events across channels, alongside coupons, promotions and upsells.
Owner statements and reporting
Financial and occupancy reports, owner statement templates with automated delivery, an owner portal and a QuickBooks connection.
Direct booking site and open API
A website builder with a booking engine and widgets for existing sites, an open API, and 300+ marketplace integrations.

Hostaway pricing

We could not confirm Hostaway’s current pricing from its own site, so we are not listing plans here. See hostaway.com for current prices.

How people rate the Hostaway app

4.3

out of 5 for the iPhone and iPad app

  1. 5 stars76%
  2. 4 stars4%
  3. 3 stars4%
  4. 2 stars4%
  5. 1 star12%

447 ratings on the App Store in the United States, read Oct 24, 2026. It rates the app, not everything the product does. See the listing

Hostaway reviews, and where to read more

Works with

Hostaway alternatives

Common questions

Does Hostaway have a Windows app?

No Windows app was listed when its pages were read on Oct 24, 2026. Hostaway is listed for Web, iOS and Android.

Does Hostaway have a macOS app?

No macOS app was listed when its pages were read on Oct 24, 2026. Hostaway is listed for Web, iOS and Android.

Is Hostaway open source?

Hostaway is not described as open source on its own site, as read on Oct 24, 2026.

Does Hostaway have an API?

Yes. Hostaway offers a public API, according to its own site.

Sources for this page

The prices, plans, platforms and features above were read from these pages on Oct 24, 2026. What people say is linked where it appears.