Loop Returns vs ReturnGO (2026): which should you pick?
As of Nov 12, 2026, ReturnGO grades higher than Loop Returns: 1.6 against 1.4 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
ReturnGO grades higher on value for money. They get the same grade on the free plan, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Loop Returns
Returns and exchanges software for Shopify brands
Which one is for you
Pick Loop Returns if
- Fits if you run a Shopify shop with enough returns to pay for it
- Works for a shop that wants exchanges offered before refunds
Look elsewhere if
- Pricey if you have few returns, as the Returns plan starts at $340 a month
- Not for you if you are not on Shopify, as other platforms need a custom build
- Watch out: Checkout+ is free only for merchants who qualify
- Skip it if you want to sign up alone, as plans are booked through a demo
Pick ReturnGO if
- Fits if you run an online store and want a returns portal with exchanges
- Works for a shop that sees enough returns to pay for it
Look elsewhere if
- Pricey if you have few returns, as prices start at $147 a month
- Watch out: API and webhooks need Pro at $297
- Watch out: the order tracking portal is listed under Enterprise
- Skip it if you want a posted limit, as the page notes plans by yearly return volume but shows only some limits
How we grade them
| 1.4GPALoop ReturnsWeak | 1.6GPAReturnGOWeak | |
|---|---|---|
| Value for money | D$340 a month for up to 1,000 returns a year, against a category middle of $20 and a dearest tenth from $189. Returns software is a different job from a label tool, but this is the top of the range. | C$147 a month for Premium, $297 for Pro. That is above the $75 mark where the dearer quarter starts, but under the $189 mark of the dearest tenth. |
| Free plan and trial | FNo free plan or trial for most shops. Checkout+ is $0 only for merchants who qualify. | FNo free plan and no trial on record, so you pay before you use it. |
| Features | CExchanges, fraud prevention, return labels, workflows and insights. It is built for Shopify, and other platforms need a custom build. | CReturns portal, exchanges, automation, return-fraud checks and warranty. API and webhooks need Pro and the tracking portal needs Enterprise. |
| Ease of use | CNo store rating on record. Workflows and policies have to be set up, and plans are booked through a demo. | CNo store rating on record. Rules and a returns policy have to be set up first. |
| Platforms and integrations | CWeb only on the listing, with one integration, Shopify. | CWeb only on the listing, with no integrations named. |
| Best for | returns and exchanges for Shopify stores | returns and exchanges for online stores |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Loop Returns and ReturnGO. How we grade
Price against what you get
Loop Returns starts at $340 a month and scores 2.0 out of 4 on features, ease of use and platforms. ReturnGO starts at $147 a month and scores 2.0.
They score the same, and ReturnGO starts $193 a month lower. Of the other shipping software on the chart, 17 score higher than Loop Returns for less, and 16 score higher than ReturnGO for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
At a glance
| Loop Returns | ReturnGO | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | $340 per month, up to 1,000 returns a year | $147 per month |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Loop | ReturnGO |
| Price read from | loopreturns.com | returngo.ai |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Loop Returns
- Checkout+ is free only for merchants who qualify.
- Returns plan starts at $340 a month and covers up to 1,000 returns a year.
- Built for Shopify; other platforms need a custom implementation.
- Plans are booked through a demo.
ReturnGO
- Prices are 'starting at' and quoted on request.
- API and webhooks need Pro.
- Order tracking portal is listed under Enterprise.
- The page notes tiers by annual return volume, but only some limits are shown.
Key features
Loop Returns
- Exchanges
- Variant and instant exchanges, plus Shop Now and Bonus Credit.
- Fraud prevention
- Tools to reduce abusive returns.
- Return labels
- US and Canada domestic return labels and printerless returns.
- Workflows
- Rules for returns, store credit or refund options and a custom return URL.
- Insights
- Reporting on returns and exchanges.
ReturnGO
- Returns portal
- Embedded, branded self-service portal.
- Exchanges
- Variant and product exchanges and Shop Now.
- Automation
- Approval automations, with advanced automation on Pro.
- Return Guard
- A fraud prevention product listed on the site.
- Warranty
- Warranty claims handling inside the same portal.
Plans
Loop Returns
Checkout+$0
Free software and return shipping for merchants who qualify; eligibility depends on order and return volume.
Returns$340
per month and up, for up to 1,000 returns annually
Includes Shop Now, Instant Exchange, Bonus Credit and fraud prevention. Sold through a demo.
ReturnGO
Premium$147
per month and up
Self-service returns portal, exchanges, refunds, store credit and shipping integrations.
Pro$297
per month and up
Adds advanced automation, item validation, packing slips, unlimited languages, ERP integrations, API and webhooks.
EnterpriseCustom
Up to 5,000 annual returns on the plan card; adds order tracking portal, multi-store and a dedicated account manager.
Common questions
Which is cheaper, Loop Returns or ReturnGO?
As of Nov 12, 2026, ReturnGO is cheaper to start with: $147 a month, against $340 a month for Loop Returns. Loop Returns starts at $340 per month, up to 1,000 returns a year, and ReturnGO starts at $147 per month.
Which has a free plan, Loop Returns or ReturnGO?
As of Nov 12, 2026, neither Loop Returns nor ReturnGO has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.