Moveworks vs Ravenna (2026): which should you pick?
As of Nov 13, 2026, Moveworks grades higher than Ravenna: 2.0 against 1.8 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Moveworks grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick Moveworks if
- Fits if you run IT, HR or finance support at a company that already uses Workday or ServiceNow
- Works for teams that can budget for a quoted enterprise rollout
Look elsewhere if
- Skip it if you are one person or a small team, as there is no self-serve sign-up
- Not for you if you need a price up front, because none is published
- Watch out: setup means connecting company systems, with about 8 weeks to value
- Watch out: it now sits inside ServiceNow, and its offerings are branded around ServiceNow EmployeeWorks
Pick Ravenna if
- Fits if your team already asks for help in Slack or Teams
- Works for internal support teams that want tickets handled in chat
Look elsewhere if
- Skip it if you want a price, as the site has no pricing page
- Not for you if you want a free way to try it, since only a demo is offered
- Too light outside chat tools: no standalone mobile or desktop app is described
- Watch out: SOC 2, HIPAA and GDPR are vendor-stated badges
How we grade them
| 2.0GPAMoveworksFair | 1.8GPARavennaWeak | |
|---|---|---|
| Value for money | CNo price is published, only a demo request, so there is nothing to set against the $12 middle of the category. A company buying it should expect a quote. | CNo prices are published and there is no pricing page, so it sits in the middle by default. |
| Free plan and trial | FNo free plan, no trial and no self-serve sign-up are listed. The only way in is a demo request. | FNo free plan or trial is listed. The site offers a demo. |
| Features | BSearches across company systems and takes actions in them, with a Reasoning Engine, agent-building tools and admin controls. The listing names no gap in that job. | CAgents in team chat, a visual workflow builder, service desk, CoPilot and analytics dashboards. |
| Ease of use | CNo store rating on record. The site gives a typical time to value of 8 weeks, because company systems have to be connected first. | CNo store rating on record. Agents and workflows have to be built and connected. |
| Platforms and integrations | BWeb, plus chat, intranet and portal surfaces, in more than 100 languages, with connectors to Workday, Coupa, ServiceNow, Salesforce and Slack. No phone or desktop app is listed. | BSlack and Microsoft Teams, with Mattermost, Zoom, Twilio and SendGrid listed. No standalone mobile or desktop app. |
| Best for | employee IT, HR and finance requests | AI help desk that lives in Slack and Teams |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Moveworks and Ravenna. How we grade
Where they differ
- Moveworks also covers chat assistant and AI search.
- Ravenna also covers help desk and dashboards.
In commonWebWorkflow automationAI agents
At a glance
| Moveworks | Ravenna | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Moveworks | Ravenna |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 12, 2026 | Nov 13, 2026 |
Worth knowing
Moveworks
- No pricing is published; the site only offers a demo request.
- It is sold to organizations and is now part of ServiceNow, with offerings branded around ServiceNow EmployeeWorks.
- Setup involves connecting company systems, with a stated typical time to value of 8 weeks.
- Enterprise sales cycles apply; there is no free plan or self-serve sign-up.
Ravenna
- No prices are published; the site offers a demo and an info request, and has no pricing page.
- It runs inside Slack and Microsoft Teams; the pages read describe no standalone mobile or desktop app.
- The site lists SOC 2, HIPAA and GDPR as vendor-stated compliance badges.
Key features
Moveworks
- Search and action
- The assistant looks up information across connected apps and can then perform the task, such as resetting access or provisioning a tool.
- Reasoning Engine
- An agentic engine plans and runs multi-step requests and shows its reasoning.
- Tool Studio and agents
- Developers can build their own agents, and an AI Agent Marketplace lists prebuilt ones.
- Many surfaces
- Employees reach it through web, chat apps and company portals, and the Conversations API extends it further.
- Admin tools
- A self-service admin console and Employee Experience Insights give program owners metrics and governance controls.
Ravenna
- Agents in team chat
- Agents answer common questions from existing knowledge and handle routine requests in Slack and Microsoft Teams, guided by natural-language instructions.
- Visual workflow builder
- Deterministic workflows on a visual canvas for tasks such as software access requests, onboarding and offboarding, and hardware requests.
- Service desk
- Forms, statuses, assignees, approvers, tasks, categories, SLAs and CSAT, with separate workspaces for IT, HR, finance, legal and other teams.
- CoPilot
- An assistant for support staff that draws on tickets, knowledge, workflows, systems and people.
- Analytics dashboards
- Dashboards that track service desk performance over time and tie it to business outcomes.
Plans
Moveworks
Pricing could not be confirmed. See moveworks.com.
Ravenna
Pricing could not be confirmed. See ravenna.ai.
Common questions
Which is cheaper, Moveworks or Ravenna?
As of Nov 13, 2026, Moveworks has no price we could confirm, and Ravenna has no price we could confirm.
Which has a free plan, Moveworks or Ravenna?
As of Nov 13, 2026, neither Moveworks nor Ravenna has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.