Pipefy vs Tonkean (2026): which should you pick?

Pick Pipefy if

• Fits if you run a few request or approval processes for a small team
• Works for a team that wants to try boards on the free Starter plan

Look elsewhere if

• Tight if you stay free: 50 cards and 15 automation jobs a month
• Skip it if you want a price for bigger use, as Business and Enterprise are sold through sales
• Watch out: SSO and two-factor authentication are Enterprise only
• Watch out: the FAQ says there are no refunds for cancellations or plan downgrades

Pick Tonkean if

• Fits if procurement or legal in your company gets requests by email and chat and you want one front door
• Makes sense if employees already work in Slack or Teams

Look elsewhere if

• Not for you if you're a small team after a self-serve tool, as pricing is a custom quote
• Skip it if you need to see a price first, since none is listed
• Watch out: single-tenant, customer-cloud and on-prem hosting cost extra for Enterprise customers
• Tight if you need phone or chat support at all hours, which comes with the premium tier only

Pipefy

• No Business or Enterprise price is published; both are sold through the sales team.
• The Starter plan stops at 5 processes, 10 users, 50 cards a month and 15 automation jobs a month.
• Single sign-on and two-factor authentication are Enterprise features.
• The FAQ says there are no refunds for cancellations or plan downgrades.

Tonkean

• Pricing is a custom quote; the page lists no plan prices and asks buyers to schedule a discussion.
• Billing is by monthly tracked users, averaged over the subscription year, not by named seats.
• Support tiers differ: basic is docs and email; premium adds 24/7 support and a client success manager.

Pipefy

Process boards

Work moves through phases as cards, with public shareable forms, conditional logic and SLA alerts.

Automations

Rule-based automations run per month within plan limits: 15 on Starter, 300 on Business and 2,000 on Enterprise.

Pipefy AI

Each plan includes 1,000 single-use AI credits, with more sold as add-ons. AI agents analyze and run parts of a process.

AI Studios

Prebuilt AI solutions for areas such as procurement, CRM, onboarding, credit decisioning and claims.

API and integrations

A public API, HTTP requests and Zapier connect Pipefy to other tools, with native links to Slack and GitHub.

Dashboards and metrics

Dashboards and lead-time metrics are listed, with process data combinable and exportable across processes.

Tonkean

No-code process builder

Build and automate processes without code, starting from blueprints, widgets and modules for a use case such as procurement or legal intake.

AI Front Door

An AI-powered entry point where employees submit requests, alongside guided intake that walks requesters through a custom step-by-step form.

Enterprise agents

Pre-built AI agents for tasks such as NDAs, sourcing, invoice processing, contract renewal and company policy questions.

Intake in Slack and Teams

Requests can be submitted and answered in Slack or Teams, as well as by email, forms and a workspace app.

Solution modules

Packaged solutions cover procurement, legal matters and service requests, including intake and orchestration for Coupa and SAP.

Hosting options

Multi-tenant hosting is included; Enterprise customers can pay extra for single-tenant, customer-cloud or on-prem hosting.

Pipefy

• Starter$0

  Up to 5 processes and 10 users, with basic automations, templates and Pipefy AI.

• BusinessCustom

  Unlimited processes and users with per-user billing, API access, role-based access and private processes. Sold through sales.

• EnterpriseCustom

  Adds single sign-on, two-factor authentication, white label, a custom email domain and higher limits.

Tonkean

Pricing could not be confirmed. See tonkean.com.

Pipefy

• Other savings

  Fixed-price packages for small businesses

  The pricing page advertises up to 90% off SMB packages for companies with 11 to 200 employees, subject to conditions.

Tonkean

No public discounts listed.