Revinate vs TrustYou (2026): which should you pick?
As of Nov 13, 2026, TrustYou grades higher than Revinate: 1.8 against 1.6 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
TrustYou grades higher on platforms. They get the same grade on value for money, the free plan, features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Revinate
Hotel guest data, marketing and reputation software sold by demo
Paid
TrustYou
Hotel guest feedback, review replies and guest data, sold by demo
Paid
Which one is for you
Pick Revinate if
- Fits if you run a hotel and want reviews tied to guest email marketing
- Works for hotels that want one supplier for guest data
Look elsewhere if
- Skip it if you want a price, as none is published
- Not for you if you only want reviews, as you may be sold the whole suite
- Watch out: the site answered our request with an access-denied page, so this comes from the homepage listing only
- Watch out: no free plan or trial is listed
Pick TrustYou if
- Fits if you run a hotel group and answer reviews on many sites
- Works for teams that want replies drafted from guest data
Look elsewhere if
- Skip it if you want a price list, as the pricing page shows none
- Not for you if you sell products, as it is built for hospitality
- Watch out: the products are separate modules, so a quote may cover only part
- Watch out: no free plan or trial is listed
How we grade them
| 1.6GPARevinateWeak | 1.8GPATrustYouWeak | |
|---|---|---|
| Value for money | CNo prices or plans are published, so it cannot be set against the $29 middle for review tools. | CNo prices on the pricing page, which asks for a demo, so it cannot be compared with the $29 middle for review tools. |
| Free plan and trial | FNo free plan and no trial on the page that loaded. | FNo free plan and no trial on the pages read. |
| Features | CFeedback, a guest data platform, email marketing, chat and reservation sales. The review tool is one module in a bigger suite. | CReview inbox, AI replies, summaries, benchmarking and guest data, but sold as separate modules and aimed at hotels only. |
| Ease of use | CNo store rating on record. A suite this size needs set-up and sales help. | CNo store rating on record. Review sources and guest data have to be connected. |
| Platforms and integrations | CWeb only on the pages read, and no integrations are listed. | BWeb, with Google, Booking.com, Tripadvisor and WhatsApp links. No desktop or phone apps. |
| Best for | hotel guest data and feedback sold as a suite | hotel review replies and guest feedback |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Revinate and TrustYou. How we grade
Where they differ
- Revinate also covers marketing automation and email campaigns.
- TrustYou also covers reports.
In commonWebSurveysChatbotsReview collection
At a glance
| Revinate | TrustYou | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Revinate | Trustyou GmbH |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Revinate
- No prices or plans are published on the site; the page directs visitors to request a demo.
- Reputation tools are one module (Revinate Feedback) in a larger hotel marketing suite, so a buyer may be sold more than reviews.
- The site answers some automated requests with an access-denied page, so details here come from the homepage only.
TrustYou
- The pricing page lists CXP, CDP and TrustYou Agent tabs but shows no prices; a demo is requested instead.
- It is aimed at hotels and other hospitality businesses, not online stores.
- The products are separate modules, so a quote may cover only the part you need.
Key features
Revinate
- Revinate Feedback
- The reputation management and surveys module, which is the part of the suite that covers guest reviews and feedback.
- Guest data platform
- Revinate Core is described as a customer data platform that the other modules draw on.
- Email marketing and automation
- Revinate Marketing handles hotel email campaigns and Revinate Pathways automates marketing journeys.
- Chat concierge
- Revinate Chat is a virtual concierge for guest questions, and Revinate Vault is an AI knowledge base.
- Reservation sales services
- Reservation Sales covers voice-channel sales and RezForce is a call center service.
TrustYou
- Review inbox
- CXP gathers reviews from Google, Booking.com, Tripadvisor and 55+ sources alongside TrustYou survey responses, filterable by property, sentiment and language.
- ResponseAI replies
- Drafts on-brand replies to reviews in 23 languages for a person to edit and publish.
- Summaries and questions
- SummaryAI gives on-demand and weekly summaries, and Ask TrustYou answers plain-language questions about guest feedback.
- Benchmarking
- Compares a property's scores with a competitive set, across a portfolio of properties.
- Guest data and agent
- CDP unifies guest data for direct booking, and TrustYou Agent handles guest conversations by web chat and WhatsApp.
Plans
Revinate
Pricing could not be confirmed. See revinate.com.
TrustYou
Pricing could not be confirmed. See trustyou.com.
Common questions
Which is cheaper, Revinate or TrustYou?
As of Nov 13, 2026, Revinate has no price we could confirm, and TrustYou has no price we could confirm.
Which has a free plan, Revinate or TrustYou?
As of Nov 13, 2026, neither Revinate nor TrustYou has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.