RingCentral vs Wildix (2026): which should you pick?
As of Nov 13, 2026, we pick RingCentral: it is first in our ranking of business phone systems, and it grades higher too, 3.0 against 2.0.
Checked Nov 2, 2026 and Nov 13, 2026 · graded Oct 17, 2026 and Nov 13, 2026 by ToolGPA
RingCentral grades higher on the free plan, ease of use and platforms. They get the same grade on value for money and features.
Price, platforms and features side by side. The table says where each price was read and when.
RingCentral
Cloud phone system with texting, fax, video meetings and team chat
Which one is for you
Pick RingCentral if
- Fits if you want calls, fax, meetings and chat from one company on one bill
- Works for Microsoft Teams shops that want RingCentral calling inside Teams
Look elsewhere if
- Tight if you text customers a lot, with 25 texts a person a month on Core
- Pricey if you add the extras: AI Receptionist from $39, SMS Booster $25, Call Queues Booster $35
- Not for you if you want to try texting first, since it isn't in the free trial
- Tight if you want calls recorded automatically or logged in a CRM, as both need Advanced at $25
- Watch out: listed prices are for 1-5 users, they change for 6-100, and texting needs TCR registration that may carry fees
Pick Wildix if
- Fits if you want phone, chat and meetings in one system
- Works for teams that already use Microsoft 365 or Salesforce
Look elsewhere if
- Skip it if you want a posted price, as you have to book a demo
- Watch out: calls per user rise from 2 on PBX-Basic to 8 on UC-Business
- Pricey if you transcribe a lot, as capacity beyond UC-Premium is sold as extra bundles
- Not for you if you want figures for monthly, yearly or five-year terms, since none are shown
How we grade them
| 3.0GPARingCentralVery good | 2.0GPAWildixFair | |
|---|---|---|
| Value for money | C$20 a head for a team of five on Core, billed yearly ($30 monthly), which is the price for 1-5 users. That's just past this category's dearer quarter ($19.99), so middle of the road. Automatic recording and CRM links need Advanced at $25. | CNo prices published; the page describes four tiers and sends buyers to a demo. |
| Free plan and trial | CA 14-day free trial for new subscribers, with texting left out of it. No free plan, and the listing doesn't say whether the trial needs a card. | FNo free plan and no free trial is offered on the pages we read. |
| Features | BUnlimited US and Canada calls, phone menus, call queues, fax, 300-person video meetings, team chat and an AI assistant for call notes. That's the whole phone job, though Core's 25 texts a person a month is stingy. | BFour tiers from PBX-Basic to UC-Premium, with apps, chat, meetings, reporting and AI tools. Nothing is missing from the core phone job. |
| Ease of use | A4.83 from about 78,000 App Store ratings, above the 4.7 from 1,000 ratings that an A needs. | CNo store rating on record. It's sold through a demo, and the listing shows several apps and tiers to set up. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone and Android, with Salesforce, HubSpot, Zendesk, ServiceNow, Microsoft Teams, Google Workspace and Slack on the integrations list. | BWeb, iOS and Android, with HubSpot, Salesforce, Zoho, Microsoft 365 and Google Workspace. |
| Best for | calls, texts, fax and meetings in one app | cloud phone and team chat with built-in AI |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: RingCentral and Wildix. How we grade
Where they differ
- RingCentral also covers transcription and business texting.
At a glance
| RingCentral | Wildix | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $20 per user / month for 1-5 users, billed annually ($30 billed monthly) | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial for new subscribers, up to five users and two desk phones; texting is not included in the trial | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | RingCentral | Wildix |
| Price read from | ringcentral.com | Not confirmed |
| Checked | Nov 2, 2026 | Nov 13, 2026 |
Worth knowing
RingCentral
- The listed prices are for 1-5 users; the page switches to other prices for 6-100 users, and 100+ users must contact sales.
- Automatic call recording and CRM integrations need Advanced; Core records calls on demand only.
- Add-ons are extra: AI Receptionist from $39, Business SMS Booster $25 and Call Queues Booster $35, as shown on the pricing page.
- Texting needs TCR registration, which may carry fees, and is not available during the free trial.
Wildix
- No prices are published; the pricing page describes the tiers and sends buyers to a demo.
- Concurrent calls per user rise from 2 on PBX-Basic to 8 on UC-Business.
- AI transcription capacity beyond what UC-Premium includes is sold as extra bundles.
- The site lists billing terms of monthly, yearly or five years but gives no figures.
Key features
RingCentral
- Calling and numbers
- Unlimited calling within the US and Canada. The plan includes one company number; each extra local or toll-free number costs $4.99 a month.
- Business texting
- Texts from the business number: 25 per user a month on Core, 100 on Advanced and 200 on Ultra and the bundle. SMS needs carrier (TCR) registration first.
- Call menus and routing
- Multi-level phone menus, call queues and rules by business hours or availability, managed for several locations from one admin portal.
- Video meetings, chat and fax
- The same app runs video meetings for up to 300 people, team messaging with file sharing, and fax from the business number.
- AI assistant
- Included at no extra cost: real-time call and meeting notes, transcription, meeting summaries, and help writing and translating messages.
- AI Receptionist
- Answers calls around the clock, handles FAQs, books appointments and routes callers to staff. An add-on starting at $39, included in the AI Customer Engagement Bundle.
Wildix
- Four subscription tiers
- PBX-Basic for unattended phones, UC-Essential, UC-Business and UC-Premium, which can be combined in one system.
- Collaboration 7 apps
- Web, desktop and mobile apps for calls, team chat, presence, file sharing and web conferences, from UC-Essential up.
- AI tools
- Wilma AI voice bots and chatbots, with transcriptions, summaries and an in-chat assistant on UC-Business.
- Customer chat and meetings
- UC-Business adds a website chat widget, contact-me links and meetings with customers, plus two-way SMS and MMS.
- Reporting
- UC-Premium adds CDR-View call reporting and x-caracal contact center dashboards.
- Integrations hub
- 250+ business integrations are listed from UC-Business, including HubSpot, Salesforce, Zoho and Microsoft 365.
Plans
RingCentral
Core$20
per user / month, billed annually ($30 billed monthly)
Price for 1-5 users. Unlimited US and Canada calling, on-demand call recording, 100 toll-free minutes, 25 texts per user a month, 300-person meetings and MCP connectors.
Advanced$25
per user / month, billed annually ($35 billed monthly)
Price for 1-5 users. Adds CRM integrations, multiple sites, automatic call recording, reports, 1,000 toll-free minutes and 100 texts per user a month.
Ultra$35
per user / month, billed annually ($45 billed monthly)
Price for 1-5 users. Adds 10,000 toll-free minutes, 200 texts per user a month, RingCentral Webinar, historical and real-time insights and unlimited storage.
AI Customer Engagement BundleCustom
Everything in Ultra plus AI Receptionist, AI Conversation Expert call scoring and coaching, automatic call summaries and the SMS and call queue boosters.
Wildix
Pricing could not be confirmed. See wildix.com.
Ways to pay less
RingCentral
- Annual discount
Save up to 33% by paying annually
The pricing page lists Core at $20 per user a month billed annually against $30 billed monthly, Advanced at $25 against $35, and Ultra at $35 against $45.
Wildix
No public discounts listed.
Common questions
Which is cheaper, RingCentral or Wildix?
As of Nov 13, 2026, RingCentral starts at $20 per user / month for 1-5 users, billed annually ($30 billed monthly), and Wildix has no price we could confirm.
Which has a free plan, RingCentral or Wildix?
As of Nov 13, 2026, neither RingCentral nor Wildix has a free plan. RingCentral has a free trial.
Which platforms do RingCentral and Wildix run on?
As of Nov 13, 2026, only RingCentral lists macOS and Windows apps. Both list a web app and iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.