Sangoma vs Wildix (2026): which should you pick?
As of Nov 13, 2026, Wildix grades higher than Sangoma: 2.0 against 1.8 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Wildix grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick Sangoma if
- Fits if you want a phone system you can run in the cloud, on site or both
- Works for buyers who already deal with a reseller or partner
Look elsewhere if
- Skip it if you want a price before you talk to anyone, as none is published
- Not for you if you want a simple signup, since every deployment is quoted
- Too light for a quick comparison: the line covers Business Voice, Switchvox, CX and SIP trunking
- Watch out: some features, such as Starbox survivability, belong to higher bundles like Business Voice Plus
- Watch out: no free plan or trial is listed
Pick Wildix if
- Fits if you want phone, chat and meetings in one system
- Works for teams that already use Microsoft 365 or Salesforce
Look elsewhere if
- Skip it if you want a posted price, as you have to book a demo
- Watch out: calls per user rise from 2 on PBX-Basic to 8 on UC-Business
- Pricey if you transcribe a lot, as capacity beyond UC-Premium is sold as extra bundles
- Not for you if you want figures for monthly, yearly or five-year terms, since none are shown
How we grade them
| 1.8GPASangomaWeak | 2.0GPAWildixFair | |
|---|---|---|
| Value for money | CNo price is published, so it sits at the category's middle. Every deployment is quoted. | CNo prices published; the page describes four tiers and sends buyers to a demo. |
| Free plan and trial | FNo free plan and no trial appears on the pages read. | FNo free plan and no free trial is offered on the pages we read. |
| Features | CCalling, messaging, video meetings, a contact center, AI features and the TeamHub app. Some items, such as Starbox survivability, only come with higher bundles. | BFour tiers from PBX-Basic to UC-Premium, with apps, chat, meetings, reporting and AI tools. Nothing is missing from the core phone job. |
| Ease of use | CNo store rating on record. Choosing between Business Voice, Switchvox, CX and SIP trunking is part of the work. | CNo store rating on record. It's sold through a demo, and the listing shows several apps and tiers to set up. |
| Platforms and integrations | BWeb, Windows, Mac, iOS and Android, plus Microsoft Teams, Outlook and Google Calendar links. No API is listed. | BWeb, iOS and Android, with HubSpot, Salesforce, Zoho, Microsoft 365 and Google Workspace. |
| Best for | organisations that buy phones through a partner | cloud phone and team chat with built-in AI |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Sangoma and Wildix. How we grade
Where they differ
- Sangoma also covers transcription and business texting.
In commonWebiOSAndroidAI featuresTeam chatVideo callsBusiness phone line
At a glance
| Sangoma | Wildix | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | Sangoma US Inc. | Wildix |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 12, 2026 | Nov 13, 2026 |
Worth knowing
Sangoma
- No prices are published; every deployment is quoted through a sales call or a partner.
- The product line is wide (Business Voice, Switchvox, CX, SIP trunking), so a buyer has to match a product to a need.
- Some items, such as Starbox survivability, belong to higher bundles such as Business Voice Plus.
Wildix
- No prices are published; the pricing page describes the tiers and sends buyers to a demo.
- Concurrent calls per user rise from 2 on PBX-Basic to 8 on UC-Business.
- AI transcription capacity beyond what UC-Premium includes is sold as extra bundles.
- The site lists billing terms of monthly, yearly or five years but gives no figures.
Key features
Sangoma
- Three deployment models
- Cloud UCaaS, a hybrid setup with on-site survivability, and an on-premises system built on Switchvox.
- Calling and messaging
- The cloud platform lists calling with DIDs, SMS, E911, visual voicemail, and group and one-to-one messaging.
- Video meetings
- HD video meetings with up to 120 participants and 12-hour sessions on the cloud platform.
- Contact center
- A departmental contact center with routing, reporting and agent coaching, and Sangoma CX as a separate contact-center product.
- AI features
- AI call and meeting summaries, voicemail summaries, and Sonella, an AI voice agent that answers calls.
- TeamHub app
- A collaboration app for Windows, macOS, iOS, Android and the web, included with Sangoma UCaaS subscriptions.
Wildix
- Four subscription tiers
- PBX-Basic for unattended phones, UC-Essential, UC-Business and UC-Premium, which can be combined in one system.
- Collaboration 7 apps
- Web, desktop and mobile apps for calls, team chat, presence, file sharing and web conferences, from UC-Essential up.
- AI tools
- Wilma AI voice bots and chatbots, with transcriptions, summaries and an in-chat assistant on UC-Business.
- Customer chat and meetings
- UC-Business adds a website chat widget, contact-me links and meetings with customers, plus two-way SMS and MMS.
- Reporting
- UC-Premium adds CDR-View call reporting and x-caracal contact center dashboards.
- Integrations hub
- 250+ business integrations are listed from UC-Business, including HubSpot, Salesforce, Zoho and Microsoft 365.
Plans
Sangoma
Pricing could not be confirmed. See sangoma.com.
Wildix
Pricing could not be confirmed. See wildix.com.
Common questions
Which is cheaper, Sangoma or Wildix?
As of Nov 13, 2026, Sangoma has no price we could confirm, and Wildix has no price we could confirm.
Which has a free plan, Sangoma or Wildix?
As of Nov 13, 2026, neither Sangoma nor Wildix has a free plan.
Which platforms do Sangoma and Wildix run on?
As of Nov 13, 2026, only Sangoma lists macOS and Windows apps. Both list a web app and iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.