SpaSoft vs Zenoti (2026): which should you pick?
As of Nov 13, 2026, SpaSoft grades higher than Zenoti: 2.0 against 1.8 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
SpaSoft grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Which one is for you
Pick SpaSoft if
- Fits if you run a spa in a hotel that uses Oracle or Agilysys
- Works for spas with commissions and group bookings
Look elsewhere if
- Skip it if you want a price, as none is published
- Not for you if you want to sign up alone, as buyers book a demo
- Too light for people who need a mobile app, as none is listed
- Watch out: it is aimed at hospitality-linked spas, not solo practitioners
Pick Zenoti if
- Fits if you run several salons or spas and want payroll, stock and booking in one system
- Works for a med spa chain that can go through a demo and a quote
Look elsewhere if
- Skip it if you want a posted price, as every plan goes through a demo
- Watch out: the AI agents need the AI Plus package, and add-ons are priced separately
- Watch out: voice, SMS and messaging are billed by use
- Too light for a phone-first user, as the mobile app is tuned for tablets over 9.5 inches
How we grade them
| 2.0GPASpaSoftFair | 1.8GPAZenotiWeak | |
|---|---|---|
| Value for money | CNo prices are published, so it cannot be set against the $49 middle for booking tools. | CNo price is published. Every plan is a quote, so cost cannot be set against the $49.90 middle of the category. |
| Free plan and trial | FNo free plan and no trial on the pages read. | FNo free plan and no trial on record, so you pay before you use it. |
| Features | BAppointment and group bookings, staff and commissions, point of sale, inventory and guest retention. The listing shows no gap in the core work. | CBooking, point of sale, payroll and commissions, inventory and a mobile app. The AI agents need the AI Plus package and add-ons are sold apart. |
| Ease of use | CNo store rating on record. It is sales-led and offered as cloud or on-premise. | CNo store rating on record. A multi-site business has a long set-up before it works. |
| Platforms and integrations | BWeb only on the pages read, with Oracle Hospitality, Agilysys, Infor, Adyen and Shift4 links. No mobile app is listed. | BWeb plus iOS and Android apps, with one integration listed. The mobile app is tuned for tablets over 9.5 inches. |
| Best for | booking and point of sale for hotel spas | spa and salon chain software |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: SpaSoft and Zenoti. How we grade
Where they differ
- SpaSoft also covers forms and inventory.
In commonWebReportsAppointment bookingClass booking
At a glance
| SpaSoft | Zenoti | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | SpaSoft (part of Jonas Hospitality) | Zenoti |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
SpaSoft
- No prices are published; buyers book a demo to get a quote.
- Aimed at hospitality-linked spas, with a sales-led process and no self-serve sign-up shown.
- Offered as cloud or on-premise; the cloud version runs in a browser, and no mobile app is listed on the pages read.
Zenoti
- No prices are published: every plan is a quote through a demo request, so cost cannot be compared up front.
- AI agents need the AI Plus package, and add-ons are priced separately.
- Voice, SMS and messaging use is billed by consumption, with optional base packs.
- Zenoti Mobile is optimized for tablets larger than 9.5 inches, per the vendor.
Key features
SpaSoft
- Appointment and group bookings
- Individual and group bookings, classes and real-time activity scheduling managed from one core system.
- Staff and commissions
- Therapist scheduling aligned with room availability, commission tracking and role-based access for staff.
- Point of sale and inventory
- Split payments, tips and discounts at checkout, plus purchase orders, vendors and retail stock.
- Guest retention
- Loyalty programs, gift certificates, memberships and packages, with digital intake forms completed ahead of arrival.
- Hospitality integrations
- The integrations page lists payment, property management, casino, inventory and gift card systems, such as Oracle and Agilysys.
Zenoti
- Appointment book and online booking
- A scheduling book for providers and rooms, plus an online booking page, social booking and Reserve with Google.
- Point of sale and payments
- Checkout, payment processing, text-to-pay links, gift cards, loyalty rewards, memberships and packages.
- Payroll, commissions and staff
- Employee management, payroll and commission calculation, and staff performance goals sit in the same system.
- Inventory and multi-location tools
- Stock management, resource and room management, and franchise and multi-location controls with cross-location reporting.
- AI agents (Zenoti OS)
- Agents for phone answering, lead handling, marketing, scheduling and inventory. The vendor says they require its AI Plus package.
- Zenoti Mobile app
- A staff-facing app for schedules, check-ins, guest records, digital forms and payments, on iOS and Android.
Plans
SpaSoft
Pricing could not be confirmed. See spasoft.com.
Zenoti
Pricing could not be confirmed. See zenoti.com.
Common questions
Which is cheaper, SpaSoft or Zenoti?
As of Nov 13, 2026, SpaSoft has no price we could confirm, and Zenoti has no price we could confirm.
Which has a free plan, SpaSoft or Zenoti?
As of Nov 13, 2026, neither SpaSoft nor Zenoti has a free plan.
Which platforms do SpaSoft and Zenoti run on?
As of Nov 13, 2026, only Zenoti lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.