The AiSensy Insider’s Guide
Everything we know about AiSensy in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
AiSensy
The Insider’s Guide
WhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads
Every plan, grade, refund rule and rival among SMS and chat marketing tools, read from AiSensy’s own pages.
Made by AiSensy Communications Private Limited · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from AiSensy’s own pages, its app-store listings and our grades. Every fact in it is on AiSensy’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 9 of the 14 other SMS and chat marketing tools we grade
AiSensy is an India-based WhatsApp Business API platform for sending broadcast campaigns, retargeting segments and running click-to-WhatsApp ads, with a shared team inbox for replies. Chatbots and an AI agent are add-ons priced on top of the plan. A free plan gets you the API and the inbox, and Meta's per-message charges are paid from a separate prepaid balance.
To get you started, here are 9 things to know about AiSensy, taken from its own pages and our grades.
Chatbots and the AI agent are paid add-ons on top.
- 1
Best for WhatsApp broadcasts for Indian businesses
AiSensy is an India-based WhatsApp Business API platform for broadcasts, retargeting and click-to-WhatsApp ads, with a shared team inbox.
- 2
Paid plans start at $40.50 a month
As its pricing page puts it: $40.50 per month, billed annually ($45 billed monthly).
- 3
There is a free plan
Free Forever: the WhatsApp Business API, Blue Tick application, click-to-WhatsApp ads, unlimited contacts, templates and the live chat inbox. No broadcasting.
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
Broadcasts and retargeting
Template campaigns to segments of unlimited contacts, from Basic, with scheduling, click tracking and budget analytics from Pro.
- 6
Click-to-WhatsApp ads manager
Run Meta ads that open a WhatsApp chat from inside AiSensy, on every plan including Free, with 1,000 free ad credits.
- 7
Shared team inbox
Multi-agent live chat with agent transfer and manager monitoring; Pro adds routing rules and custom agent assignment.
- 8
A 2.4 GPA, above 9 of 14
That is against the other SMS and chat marketing tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace AiSensy you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one.
AiSensy at a glance
- Pricing
- Free plan, from $40.50 per month, billed annually ($45 billed monthly)
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web, iOS, Android
- Made by
- AiSensy Communications Private Limited
- Category
- SMS & Chat Marketing
- Our grade
- 2.4 GPA, fair
The report card
Best for WhatsApp broadcasts for Indian businesses
AiSensy is an India-based WhatsApp Business API platform for broadcasts, retargeting and click-to-WhatsApp ads, with a shared team inbox. The free plan gets you the API and the inbox, but not broadcasting, which starts on Basic at $40.50 a month billed yearly. Chatbots and the AI agent are paid add-ons on top.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | Basic is $40.50 a month billed yearly ($45 monthly), with broadcasts to unlimited contacts. Against its WhatsApp rivals, the fairer test here, that's cheaper than any of their dollar plans. Meta's per-message charges are prepaid separately with no US figure given, and chatbots cost $80 a month more. |
| Free plan and trial | C | A Free Forever plan with the WhatsApp API, Blue Tick application, click-to-WhatsApp ads, unlimited contacts and the inbox. But no broadcasting, which is the main thing you'd come here for. |
| Features | C | Broadcasts, retargeting, click-to-WhatsApp ads and a shared inbox, all done well for WhatsApp. But it's WhatsApp only, and chatbots ($80 a month) and the AI agent ($50 a month) are add-ons rather than part of the plan. |
| Ease of use | C | No App Store rating on record. You'll need a WhatsApp API number set up, templates written and a prepaid balance for Meta's charges before the first broadcast. |
| Platforms and integrations | B | Web, iPhone and Android, with Shopify, WooCommerce, Razorpay, LeadSquared, WebEngage, Integrately and webhook APIs. No desktop app, which an A needs. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who AiSensy is for
- Great if you're a business in India marketing to customers on WhatsApp
- Handy when you run click-to-WhatsApp ads on a small budget
- Good for online stores sending offers and cart reminders over WhatsApp
Who it is not for
- Pricey if you want bots, as chatbots and the AI agent are $80 and $50 a month on top
- Tight if you want to stay free, since broadcasting needs a paid plan
- Skip it if you need a big support team, as Basic and Pro come with 5 agent seats
Good to know
Good for
- Businesses in India marketing to customers on WhatsApp
- Online stores sending offers and cart reminders to WhatsApp contacts
- Teams running click-to-WhatsApp ads on a small budget
Worth knowing
- Meta's per-message charges are prepaid into a separate balance at country rates, with no US figure on the USD page; the first 1,000 service replies a month are free.
- Chatbots ($80 a month) and the AI agent ($50 a month for 1,000 AI messages) are add-ons on top of any plan.
- The main pricing page is in rupees for India; dollar prices are on a separate international page.
- Agent seats are fixed by plan: 5 on Basic and Pro, 9 on Premium, with extra seats added on request.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$40.50
A month to start. There is a free plan too
AiSensy has a free plan. Paid plans start at $40.50 per month, billed annually ($45 billed monthly).
Against its WhatsApp rivals, the fairer test here, that's cheaper than any of their dollar plans.
Free Forever
$0
WhatsApp API, live chat inbox, Meta ads with 1,000 free ad credits, 10 tags. Broadcasting needs a paid plan.
Basic
$40.50
per month, billed annually ($45 billed monthly)
Broadcasts and retargeting at 40 messages a second, 1 owner and 5 agents, 2 segments, Shopify and WooCommerce, template APIs.
Pro
$89.10
per month, billed annually ($99 billed monthly)
Adds a campaign scheduler, click tracking, smart agent routing, 10 segments, user access control and failed-message retry.
Premium
$269.10
per month, billed annually ($299 billed monthly)
Adds 250 messages a second, 9 agents, number masking, downloadable reports, a webhook and priority support.
Unlimited
$809.10
per month, billed annually ($899 billed monthly)
Sold through sales. Up to 200 agents, 1,000 messages a second, 3 webhooks and a dedicated account manager.
Enterprise
Custom
For 500,000+ messages a month: custom throughput, SSO and audit logs, SLA-backed support and custom contracts.
The free plan
Free Forever: the WhatsApp Business API, Blue Tick application, click-to-WhatsApp ads, unlimited contacts, templates and the live chat inbox. No broadcasting.
Read from aisensy.com on Oct 18, 2026.
Ways to pay less
Annual discount
Save 10% with yearly or 5% with quarterly billing
AiSensy's USD pricing page takes 10% off for yearly billing and 5% for quarterly: Basic is $486 a year against $45 a month.
Stated on aisensy.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
WhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads. Here is what it does, as its own site describes it, and what it covers: public API, shared inbox, marketing automation, whatsApp messaging, chatbots.
Broadcasts, retargeting, click-to-WhatsApp ads and a shared inbox, all done well for WhatsApp.
- Broadcasts and retargeting
- Template campaigns to segments of unlimited contacts, from Basic, with scheduling, click tracking and budget analytics from Pro.
- Click-to-WhatsApp ads manager
- Run Meta ads that open a WhatsApp chat from inside AiSensy, on every plan including Free, with 1,000 free ad credits.
- Shared team inbox
- Multi-agent live chat with agent transfer and manager monitoring; Pro adds routing rules and custom agent assignment.
- Chatbot add-on
- A drag-and-drop builder for up to 5 keyword and rule-based flows, with WhatsApp cart and catalog steps, for $80 a month.
- AI agent add-on
- An AI agent that answers from a knowledge base and remembers past chats, for $50 a month including 1,000 AI messages.
- Store integrations
- Shopify and WooCommerce on paid plans, plus Razorpay, LeadSquared, WebEngage and webhook APIs.
Where it runs
- Web
- iOS
- Android
What it works with
- Shopify
- WooCommerce
- Razorpay
- LeadSquared
- WebEngage
- Integrately
AiSensy is made by AiSensy Communications Private Limited.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
9/14
Other SMS and chat marketing tools it is graded above
AiSensy's GPA of 2.4 is higher than 9 of the 14 other SMS and chat marketing tools we grade, and level with 3.
It stands best on value for money (B, above 10 of 14) and worst on ease of use (C, above 0).
Its paid plans start at $40.50 a month, against a middle price of $26.59 for the category: 9 of the 13 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 3 tools score higher and cost less.
Each grade against the category
Every bar is all 15 SMS and chat marketing tools we grade, cut by the letter each got. AiSensy’s own letter is outlined.
- BValue for moneyAbove 10 of 14
- CFree plan and trialAbove 1 of 14
- CFeaturesAbove 1 of 14
- CEase of useAbove 0 of 14
- BPlatforms and integrationsAbove 1 of 14
Price against what you get
Each dot is one of 14 SMS and chat marketing tools. Further left costs less; higher up scores better on features, ease of use and platforms. AiSensy is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace AiSensy you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one.
It costs $486 a year.
What you could not
- The WhatsApp Business API, which Meta opens only through approved partners.
- Email sent in volume that still reaches the inbox.
- One mailbox that several people work at once.
- A chatbot builder hooked into the messaging apps.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Shopify, WooCommerce and Razorpay among them, and has an API.
What this rests on. AiSensy’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Wati, Interakt, Gallabox, SleekFlow and respond.io
The 5 tools AiSensy is most often weighed against, with where each one differs from it.
- 2.4GPA
Wati
Free trial · from $59/mo
WhatsApp Business API inbox with broadcasts, chatbots and ad flows.
- AiSensy has a free plan. Wati does not, though it has a free trial.
- 2.6GPA
Interakt
Free trial · from ₹999/mo
WhatsApp and Instagram marketing, inbox and chatbots for Indian brands.
- AiSensy has a free plan. Interakt does not, though it has a free trial.
- 2.2GPA
Gallabox
Free trial · from $112/mo
WhatsApp, Instagram and web chat with AI agents for lead follow-up.
- AiSensy has a free plan. Gallabox does not, though it has a free trial.
- Gallabox also covers AI support agent.
- 2.2GPA
SleekFlow
Free trial · from $49/mo
Shared inbox and AI agents for WhatsApp, social chats, SMS and email.
- AiSensy has a free plan. SleekFlow does not, though it has a free trial.
- AiSensy also covers chatbots.
- SleekFlow also covers AI support agent.
- 2.6GPA
respond.io
Free trial · from $79/mo
Team inbox for WhatsApp, social chats, email and calls with AI agents.
- AiSensy has a free plan. respond.io does not, though it has a free trial.
- AiSensy also covers marketing automation, whatsApp messaging and chatbots.
- respond.io also covers workflow automation, live chat and AI support agent.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is AiSensy free?
AiSensy has a free plan. Free Forever: the WhatsApp Business API, Blue Tick application, click-to-WhatsApp ads, unlimited contacts, templates and the live chat inbox.
How much does AiSensy cost?
AiSensy lists 6 plans. Free Forever: $0.
What platforms does AiSensy work on?
AiSensy is available on Web, iOS and Android.
Does AiSensy offer any discounts?
AiSensy publicly lists the following: Save 10% with yearly or 5% with quarterly billing.
Does AiSensy have a Windows app?
No Windows app was listed when its pages were read on Oct 18, 2026. AiSensy is listed for Web, iOS and Android.
Does AiSensy have a macOS app?
No macOS app was listed when its pages were read on Oct 18, 2026. AiSensy is listed for Web, iOS and Android.
Is AiSensy open source?
AiSensy is not described as open source on its own site, as read on Oct 18, 2026.
Does AiSensy have an API?
Yes. AiSensy offers a public API, according to its own site.
What does AiSensy integrate with?
AiSensy's listing names Shopify, WooCommerce, Razorpay, LeadSquared, WebEngage and Integrately.
Who makes AiSensy?
AiSensy is made by AiSensy Communications Private Limited.
What are the alternatives to AiSensy?
The closest alternatives to AiSensy in our directory are Wati, Interakt, Gallabox, SleekFlow and respond.io.
How does AiSensy compare with other SMS and chat marketing tools?
AiSensy's GPA of 2.4 is higher than 9 of the 14 other SMS and chat marketing tools we grade, and level with 3.
Is AiSensy good value for money?
ToolGPA grades AiSensy B for value for money. Its paid plans start at $40.50 a month, against a middle price of $26.59 for the category: 9 of the 13 others that charge start lower.
Could I make my own version of AiSensy?
To replace AiSensy you would be making the WhatsApp Business API, which Meta opens only through approved partners.
Where this guide comes from
The prices, plans, platforms and features were read from AiSensy’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from AiSensy's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by AiSensy Communications Private Limited. Prices change, so check aisensy.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,281
Tools graded, in 73 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,281
tools graded
73
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- AiSensy, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/aisensy
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "AiSensy: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/aisensy
Know someone choosing between SMS and chat marketing tools?
Send them this guide: toolgpa.com/tools/aisensy/guide
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See our other guides
The best-graded SMS and chat marketing tools after AiSensy, each with an Insider's Guide of its own.
- SMS & Chat Marketing Insider's GuideEvery one of the 15 SMS and chat marketing tools we grade, compared
- Chatfuel Insider's GuideAI chatbots for WhatsApp, Instagram and Facebook with a usage wallet2.6 GPA
- Interakt Insider's GuideWhatsApp and Instagram marketing, inbox and chatbots for Indian brands2.6 GPA
- Manychat Insider's GuideInstagram, WhatsApp and Messenger DM automation for creators and shops2.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what AiSensy’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. AiSensy is a trademark of its owner, and this guide is not made, paid for or approved by AiSensy Communications Private Limited. Prices and plans change: check aisensy.com before you buy.