BoldDesk pricing
BoldDesk is a paid product with a free trial, starting at $35 per agent / month, billed annually ($40 billed monthly).
Black Friday: is there a BoldDesk sale?
Plans and prices
- Starts at
- $35 per agent / month, billed annually ($40 billed monthly)
- Free plan
- None
- Free trial
- Free 15-day trial of the per-agent plan, no card required
| Plan | Price | What you get |
|---|---|---|
| Enterprise (per agent) | $35per agent / month, billed annually ($40 billed monthly) | Every help desk feature, unlimited tickets and up to 10 brands; AI is a separate credit add-on. |
| Scale AI | $99per month for 500 AI credits, billed annually ($116 billed monthly) | Unlimited human agents, an email AI agent, ticketing, knowledge base and workflow automation. |
| Momentum AI | $499per month for 1,000 AI credits, billed annually ($587 billed monthly) | Adds an AI agent on chat, WhatsApp, social and SMS, auto-assignment, multiple SLAs and CSAT surveys. |
| Enterprise AI | $999per month for 2,500 AI credits, billed annually ($1,175 monthly) | Adds multi-brand help desk, HIPAA compliance, ticket approvals, agent shifts and custom dashboards. |
Read from bolddesk.com on Nov 12, 2026. Prices change, so confirm with BoldDesk before you buy.
Ways to pay less for BoldDesk
- Annual discount15% off with yearly billing
Yearly billing saves 15% on the AI plans ($99, $499 and $999 against $116, $587 and $1,175 monthly) and about 13% on the per-agent plan.
Stated on bolddesk.com - Other savingsFree migration and contract cover
For teams moving from Zendesk, Freshdesk or another help desk, BoldDesk migrates the data free and covers up to 6 months of remaining contract fees.
Stated on bolddesk.com
How BoldDesk's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| BoldDesk | $35 per agent / month, billed annually ($40 billed monthly) | No | |
| Zendesk | $19 per agent / month, billed annually ($25 billed monthly) | No | Compare |
| Freshdesk | $19 per agent / month, billed annually | No | Compare |
| Zoho Desk | $7 per user / month, billed annually ($9 billed monthly) | Yes | Compare |
| HelpDesk | $19 per user / month, billed yearly ($25 billed monthly) | No | Compare |
| SupportPal | $29.95 per month, self-hosted license for unlimited operators | No | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
BoldDesk pricing questions
Is BoldDesk free?
No, BoldDesk is a paid product, but you can try it first. Free 15-day trial of the per-agent plan, no card required.
How much does BoldDesk cost?
BoldDesk lists 4 plans. Enterprise (per agent): $35 per agent / month, billed annually ($40 billed monthly). Scale AI: $99 per month for 500 AI credits, billed annually ($116 billed monthly). Momentum AI: $499 per month for 1,000 AI credits, billed annually ($587 billed monthly). Enterprise AI: $999 per month for 2,500 AI credits, billed annually ($1,175 monthly). Prices were read from bolddesk.com on Nov 12, 2026.
Does BoldDesk have a free trial?
Yes. Free 15-day trial of the per-agent plan, no card required.
Is BoldDesk cheaper with annual billing?
15% off with yearly billing. Yearly billing saves 15% on the AI plans ($99, $499 and $999 against $116, $587 and $1,175 monthly) and about 13% on the per-agent plan.
When were BoldDesk's prices last checked?
On Nov 12, 2026, against bolddesk.com. Vendors change prices without notice, so confirm on their site before you buy.