The Connecteam Insider’s Guide
Everything we know about Connecteam in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Connecteam
The Insider’s Guide
Employee app for shifts, time clock, chat and HR, free up to 10 users
Every plan, grade, refund rule and rival among shift scheduling apps, read from Connecteam’s own pages.
Made by Connecteam · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Connecteam’s own pages, its app-store listings and our grades. Every fact in it is on Connecteam’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
3.2
GPA, above 11 of the 12 other shift scheduling apps we grade
Connecteam is an employee management app for deskless teams, sold as three hubs: Operations (time clock, scheduling, forms and tasks), Communications (chat, updates and a knowledge base) and HR & Skills (time off, training and documents). Each hub has a flat monthly price for the first 30 users, and businesses with up to 10 users can use everything free.
To get you started, here are 9 things to know about Connecteam, taken from its own pages and our grades.
Staff mostly live in the phone app, clocking in and checking shifts.
- 1
Best for deskless teams that want shifts, chat and forms
The catch is that chat and HR are separate hubs, each with its own price.
- 2
Paid plans start at $29 a month
As its pricing page puts it: $29 per month for up to 30 users, billed annually (Operations Basic).
- 3
There is a free plan
Small Business plan, free for up to 10 users, with all three hubs and nearly every feature, though payroll integration is left out. Teams of up to 30 can stay on a free Limited plan with the basics of each hub.
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
GPS, NFC and kiosk clock-ins
Staff clock in from their phones with a GPS stamp, by tapping an NFC tag, or at a shared tablet kiosk. Geofences and on-the-clock location tracking come on higher plans.
- 6
Scheduling with open shifts
Shifts repeat daily, weekly or monthly, open shifts can be claimed with approval, and reminders go out before work starts. AI auto-scheduling weighs availability, roles and labor rules.
- 7
Timesheets to payroll
Clock-ins build timesheets that export to payroll services including Gusto, QuickBooks, Xero, Paychex and ADP, with pay periods and pay rates per person.
- 8
A 3.2 GPA, above 11 of 12
That is against the other shift scheduling apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Connecteam you would be making chat that a whole team counts on staying up. That is not a weekend's work, with an AI app builder or without one.
Connecteam at a glance
- Pricing
- Free plan, from $29 per month for up to 30 users, billed annually (Operations Basic)
- Free plan
- Yes
- Free trial
- 14-day free trial of the Expert plan, no credit card needed
- Runs on
- Web, iOS, Android
- Made by
- Connecteam
- Category
- Shift Scheduling
- Our grade
- 3.2 GPA, very good
- Store rating
- 4.9 on the App Store, 60,756 ratings
The report card
Best for deskless teams that want shifts, chat and forms
Connecteam is the one to try first if you have 10 people or fewer, because the whole thing is free at that size. Past that, scheduling and the time clock are a flat $29 a month for up to 30 users. The catch is that chat and HR are separate hubs, each with its own price.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | Operations Basic is a flat $29 a month for up to 30 users, billed yearly, so 15 staff pay $29. For a team that size that's in the cheapest quarter of this category. Each user past 30 adds $0.80. |
| Free plan and trial | B | Free for up to 10 users with all three hubs and nearly every feature, though payroll links are left out. Teams of up to 30 can stay on a free Limited plan with the basics, and there's a 14-day trial of Expert with no card. |
| Features | B | GPS, NFC and kiosk clock-ins, repeating shifts with open shifts, AI auto-scheduling and timesheets to payroll, plus forms, checklists, chat and training. The whole job, though time off and chat live in hubs you buy separately. |
| Ease of use | A | 4.86 from 60,756 App Store ratings, the best score on record in this category. Staff mostly live in the phone app, clocking in and checking shifts. |
| Platforms and integrations | B | Web, iPhone and Android, with Gusto, QuickBooks, Xero, Paychex, ADP, BambooHR and Zapier, and an API on Expert. No desktop app, so a B. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Connecteam is for
- Great if you have 10 staff or fewer and want everything free
- Handy when cleaning or field crews clock in by GPS from different sites
- Good for teams that want checklists and forms tied to each shift
Who it is not for
- Pricey if you also want chat and HR, since each hub is its own plan from $29 a month
- Tight if you stay free and run payroll, as the free plan has no payroll link
- Skip it if you might want a refund on a yearly plan after the first 30 days
Good to know
Good for
- Businesses with up to 10 staff that want a free all-in-one employee app
- Field service, cleaning and construction crews clocking in by GPS
- Deskless teams that need chat, forms and training beside the schedule
Worth knowing
- Each hub is bought separately: scheduling and time clock sit in the Operations Hub, while chat and HR tools need their own hub plans from $29 a month each.
- The flat price covers the first 30 users; every user after that is charged per month on each hub, for example $4.20 on Operations Expert billed yearly.
- The free Small Business plan has no payroll integration, and the free Limited plan for up to 30 users drops many features.
- Monthly plans are not refunded for prepaid time; annual plans get a prorated refund only if cancelled within the first 30 days.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$29
A month to start. There is a free plan too
Connecteam has a free plan. Paid plans start at $29 per month for up to 30 users, billed annually (Operations Basic).
For a team that size that's in the cheapest quarter of this category.
Small Business
$0
Free for life for up to 10 users, covering all three hubs. Payroll integration is not included.
Operations Basic
$29
per month for up to 30 users, billed annually ($35 billed monthly)
GPS time clock, basic scheduling with open shifts, unlimited forms and tasks, payroll integration. Each user past 30 is $0.80 a month ($1 monthly).
Operations Advanced
$49
per month for up to 30 users, billed annually ($59 billed monthly)
Adds repeating shifts, templates, auto clock-out, up to 10 geofence sites and up to 6 schedules. Each user past 30 is $2.50 a month ($3 monthly).
Operations Expert
$99
per month for up to 30 users, billed annually ($119 billed monthly)
Adds auto-assigned shifts, unlimited geofences, up to 12 schedules, automatic reports and API access. Each user past 30 is $4.20 a month ($5 monthly).
Operations Enterprise
Custom
Unlimited time clocks and schedules, SSO, two-factor sign-in and a success manager. Aimed at companies with 201 to 10,000 employees.
The free plan
Small Business plan, free for up to 10 users, with all three hubs and nearly every feature, though payroll integration is left out. Teams of up to 30 can stay on a free Limited plan with the basics of each hub.
Trying it first
14-day free trial of the Expert plan, no credit card needed
Read from connecteam.com on Oct 18, 2026.
Ways to pay less
Annual discount
Save 18% with yearly billing
Yearly billing brings Operations Basic, Advanced and Expert to $29, $49 and $99 a month against $35, $59 and $119 monthly; the FAQ calls it two months free.
Stated on connecteam.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Employee app for shifts, time clock, chat and HR, free up to 10 users. Here is what it does, as its own site describes it, and what it covers: public API, auto-scheduling, forms, team chat, shift scheduling, time clock, time off.
The whole job, though time off and chat live in hubs you buy separately.
- GPS, NFC and kiosk clock-ins
- Staff clock in from their phones with a GPS stamp, by tapping an NFC tag, or at a shared tablet kiosk. Geofences and on-the-clock location tracking come on higher plans.
- Scheduling with open shifts
- Shifts repeat daily, weekly or monthly, open shifts can be claimed with approval, and reminders go out before work starts. AI auto-scheduling weighs availability, roles and labor rules.
- Timesheets to payroll
- Clock-ins build timesheets that export to payroll services including Gusto, QuickBooks, Xero, Paychex and ADP, with pay periods and pay rates per person.
- Forms, checklists and shift tasks
- Unlimited checklists, forms and tasks on every paid plan, plus tasks and attachments such as photos, mileage and signatures tied to a shift.
- Chat, updates and knowledge base
- The Communications Hub adds one-to-one and group chat, a company feed with surveys and polls, an employee directory and a knowledge base.
- Time off, training and documents
- The HR & Skills Hub covers time-off policies with balances, courses and quizzes, documents with e-signatures, hiring and onboarding.
Where it runs
- Web
- iOS
- Android
What it works with
- Gusto
- QuickBooks
- Xero
- Paychex Flex
- ADP
- BambooHR
- Square
- Zapier
Connecteam is made by Connecteam.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
11/12
Other shift scheduling apps it is graded above
Connecteam's GPA of 3.2 is higher than 11 of the 12 other shift scheduling apps we grade, and level with 1.
It stands best on ease of use (A, above 8 of 12) and worst on platforms and integrations (B, above 1).
Its paid plans start at $29 a month, against a middle price of $5.65 for the category: 10 of the 12 others that charge start lower.
On features, ease of use and platforms it scores 3.3 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 13 shift scheduling apps we grade, cut by the letter each got. Connecteam’s own letter is outlined.
- BValue for moneyAbove 9 of 12
- BFree plan and trialAbove 7 of 12
- BFeaturesAbove 4 of 12
- AEase of useAbove 8 of 12
- BPlatforms and integrationsAbove 1 of 12
Price against what you get
Each dot is one of 13 shift scheduling apps. Further left costs less; higher up scores better on features, ease of use and platforms. Connecteam is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Connecteam you would be making chat that a whole team counts on staying up. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 3.2 is higher than 11 of the 12 other shift scheduling apps we grade. It costs $348 a year.
What you could make
- Forms and time off: an app builder makes these well.
What you could not
- Chat that a whole team counts on staying up.
- A rota the whole staff sees on their phones, with swaps and alerts.
- Clocking in from a phone, checked against where and when.
- A scheduler that rearranges your day as things move.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Gusto, QuickBooks and Xero among them, and has an API.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Connecteam’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Homebase, When I Work, Sling by Toast, Deputy and Jibble
The 5 tools Connecteam is most often weighed against, with where each one differs from it.
- 3.2GPA
Homebase
Free plan · from $24/mo
Small-business scheduling, time clock and payroll, priced per location.
- Connecteam also covers auto-scheduling and forms.
- Homebase also covers payroll, job board posting and employee records.
- 2.8GPA
When I Work
Free trial · from $2.50/mo
Staff scheduling with auto-fill, shift trades and an add-on time clock.
- Connecteam has a free plan. When I Work does not, though it has a free trial.
- Connecteam also covers forms.
- 2.8GPA
Sling by Toast
Free plan · from $1.70/mo
Free shift scheduling for up to 30 users, with paid time clock tiers.
- Connecteam also covers forms.
- Sling by Toast also covers tasks.
- 2.6GPA
Deputy
Free trial · from $5/mo
Shift scheduling, time clock and labor-law tools for hourly teams.
- Connecteam has a free plan. Deputy does not, though it has a free trial.
- Connecteam also covers forms and team chat.
- Deputy also covers payroll.
- 3.4GPA
Jibble
Free plan
Free time clock and attendance tracker with GPS and face recognition.
- Only Jibble lists macOS and Windows apps.
- Only Jibble lists a browser extension.
- Connecteam also covers auto-scheduling, forms, team chat, shift scheduling, time clock and time off.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
16
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Connecteam free?
Connecteam has a free plan. Small Business plan, free for up to 10 users, with all three hubs and nearly every feature, though payroll integration is left out.
How much does Connecteam cost?
Connecteam lists 5 plans. Small Business: $0.
What platforms does Connecteam work on?
Connecteam is available on Web, iOS and Android.
Does Connecteam offer any discounts?
Connecteam publicly lists the following: Save 18% with yearly billing.
How is Connecteam rated?
Connecteam's iPhone and iPad app averages 4.9 out of 5 from 60,756 ratings on the App Store in the United States, as read on Oct 18, 2026.
Does Connecteam have a Windows app?
No Windows app was listed when its pages were read on Oct 18, 2026. Connecteam is listed for Web, iOS and Android.
Does Connecteam have a macOS app?
No macOS app was listed when its pages were read on Oct 18, 2026. Connecteam is listed for Web, iOS and Android.
Is Connecteam open source?
Connecteam is not described as open source on its own site, as read on Oct 18, 2026.
Does Connecteam have an API?
Yes. Connecteam offers a public API, according to its own site.
What does Connecteam integrate with?
Connecteam's listing names Gusto, QuickBooks, Xero, Paychex Flex, ADP, BambooHR, Square and Zapier.
Does Connecteam have a free trial?
Yes. 14-day free trial of the Expert plan, no credit card needed.
Who makes Connecteam?
Connecteam is made by Connecteam.
What are the alternatives to Connecteam?
The closest alternatives to Connecteam in our directory are Homebase, When I Work, Sling by Toast, Deputy and Jibble.
How does Connecteam compare with other shift scheduling apps?
Connecteam's GPA of 3.2 is higher than 11 of the 12 other shift scheduling apps we grade, and level with 1.
Is Connecteam good value for money?
ToolGPA grades Connecteam B for value for money. Its paid plans start at $29 a month, against a middle price of $5.65 for the category: 10 of the 12 others that charge start lower.
Could I make my own version of Connecteam?
To replace Connecteam you would be making chat that a whole team counts on staying up.
Where this guide comes from
The prices, plans, platforms and features were read from Connecteam’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from Connecteam's own pages on 18 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Connecteam. Prices change, so check connecteam.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,068
Tools graded, in 57 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,068
tools graded
57
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Connecteam, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/connecteam
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Connecteam: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/connecteam
Know someone choosing between shift scheduling apps?
Send them this guide: toolgpa.com/tools/connecteam/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded shift scheduling apps after Connecteam, each with an Insider's Guide of its own.
- Shift Scheduling Insider's GuideEvery one of the 13 shift scheduling apps we grade, compared
- Homebase Insider's GuideSmall-business scheduling, time clock and payroll, priced per location3.2 GPA
- 7shifts Insider's GuideRestaurant scheduling, time clock, tips and payroll, per location3.0 GPA
- Sling by Toast Insider's GuideFree shift scheduling for up to 30 users, with paid time clock tiers2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Connecteam’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. Connecteam is a trademark of its owner, and this guide is not made, paid for or approved by Connecteam. Prices and plans change: check connecteam.com before you buy.