Dropbox reviews
Dropbox's iPhone and iPad app averages 4.8 out of 5 from 913,199 ratings on the App Store in the United States, as read on Oct 7, 2026.
The rating, and what people say
4.8
out of 5 for the iPhone and iPad app
913,199 ratings on the App Store in the United States, read Oct 7, 2026. It rates the app, not everything the product does. See the listing
Often praised
- Long-time users, including some who have since left or are now unhappy with it, say it worked dependably for them for years. App Store reviews · Hacker News
Often criticised
- Reviewers say again and again that they could not reach a person in support when something went wrong. App Store reviews
- Pricing is a reason commenters give for leaving or not choosing it: they describe the storage as expensive, or the paid plans as far larger than they need. Hacker News 1, 2, 3
- Several commenters say they replaced it with Syncthing, which keeps folders in step between their own computers without storing them in the cloud. Hacker News 1, 2, 3
- Recent reviews describe faults in the iPhone and iPad app, among them folders that will not open, stalling audio playback and sync conflicts when editing Office files. App Store reviews
Based on 10 App Store reviews, seven of them three stars or lower and five more than three years old, and about 14 Hacker News comments from May to September 2026, read Oct 7, 2026. These are themes summarised in our words, not our own verdict. Follow the links to read what was said.
Discussions worth reading
- Dropbox CEO Drew Houston to step downHacker News · May 26, 2026
- Dropbox is an obvious PE Target?Hacker News · Aug 12, 2026
Check for yourself
- App Store listingEvery rating and review, at the source
- G2Reviews from people who use it at work
- RedditThreads where people discuss it
- Hacker NewsDiscussions among developers
These open each site’s own pages. Nothing on this page is copied from G2 or Reddit.
What Dropbox's own pages show
Suits
- Individuals who want 2 TB synced across Windows, Mac and Linux
- Teams that send large media files to clients
- Small teams that need team-owned folders and admin controls
Limits worth knowing
- The free Basic plan includes only 2 GB of storage.
- The cheapest paid plan is Plus at 2 TB for one person; the plans page lists no smaller paid tier.
- End-to-end encryption, single sign-on and audit logs are limited to Advanced, which requires at least 3 users.
- Monthly billing costs more: $11.99 for Plus and $18 per user for Standard, against $9.99 and $15 on yearly billing.
Read from the vendor’s pages, not from reviews. The tool page lists them.
Common questions
How is Dropbox rated?
Dropbox's iPhone and iPad app averages 4.8 out of 5 from 913,199 ratings on the App Store in the United States, as read on Oct 7, 2026. That is the store's rating of the app, not a score from ToolGPA.
What do people like about Dropbox?
Themes that come up often in the reviews and discussions read. Long-time users, including some who have since left or are now unhappy with it, say it worked dependably for them for years.
What do people complain about with Dropbox?
Complaints that come up often in the reviews and discussions read. Reviewers say again and again that they could not reach a person in support when something went wrong. Pricing is a reason commenters give for leaving or not choosing it: they describe the storage as expensive, or the paid plans as far larger than they need. Several commenters say they replaced it with Syncthing, which keeps folders in step between their own computers without storing them in the cloud. Recent reviews describe faults in the iPhone and iPad app, among them folders that will not open, stalling audio playback and sync conflicts when editing Office files.
Are these ToolGPA's own reviews of Dropbox?
No. ToolGPA does not review or score tools. Any rating shown is the store's, and any praise or complaint listed is a theme from public reviews and discussions, summarised in our words with a link to where it was said.
Where can I read more reviews of Dropbox?
This page links to Dropbox's App Store listing where it has one, and to searches for it on G2, Reddit and Hacker News, so you can read what people wrote in full.