Fantastical refund policy
Fantastical states a refund policy with no set window, and you cancel in your own settings.
Fantastical refunds and cancellation
Ordinary · checked Oct 18, 2026
Flexibits is blunt about it: once a subscription charge has been billed, it is non-refundable. What you get instead is a 14-day trial to make your mind up, a cancel button in your own account, and the paid features until the next billing date. That is the ordinary bargain for a calendar app, neither generous nor mean, and a C.
- Refund window
- No set window
- How you cancel
- Yourself, in settings
- Getting your money back
Flexibits' cancellation and refund policy says that once a subscription charge has been billed it is non-refundable, and that if you are on a plan that has been billed you are responsible for those charges. You can stop future billing at any time. The terms of service point to this same policy and add nothing else about refunds.
Stated on flexibits.com- How to cancel Fantastical
Where you cancel depends on where you bought it. A subscription taken out directly with Flexibits is cancelled by signing in to your Flexibits account and choosing Cancel Subscription on the Billing tab. One bought through the App Store has to be cancelled in the App Store. On a trial, Flexibits says to cancel at least 24 hours before it ends.
- Sign in to your Flexibits account on the Flexibits hub
- Open the Billing tab
- Select Cancel Subscription
- What you keep afterwards
Flexibits says that if you cancel you can keep using the subscription until the next billing date. Its account FAQ warns separately that deleting your Flexibits account is different: that ends an active subscription immediately, wipes all data held with the account, cannot be undone, and means buying again if you want the paid features back.
Stated on flexibits.com- Renewals
The same policy says subscriptions renew automatically unless you cancel them, and that a 14-day trial should be cancelled at least 24 hours before it ends if you do not want it to roll into a paid plan. No reminder before a renewal is mentioned, and nothing is offered back after one.
Stated on flexibits.com
In your favour
- A 14-day free trial means you can see the paid features before any money changes hands.
- You cancel yourself on the Billing tab of your Flexibits account, with nobody to email.
- Cancel and you keep the paid features until the next billing date rather than losing them at once.
- There is a genuinely usable free tier to fall back on when the subscription ends.
Watch out for
- Once a charge has been billed it is non-refundable, and Flexibits says so plainly.
- A yearly plan renews by itself with no reminder promised, so a forgotten renewal is a full year gone.
- Bought it in the App Store? You have to cancel there, and refunds are Apple's call.
- Deleting your Flexibits account kills an active subscription on the spot and cannot be undone.
Getting help from Fantastical
Ordinary · checked Oct 18, 2026
One route in, and it is open to everybody: a contact form, backed by FAQs and a help book for each app. Paying moves you up the queue rather than opening a new door, which Flexibits calls priority email support. No chat, no phone, no stated hours and no reply time, so there is no telling how long you will wait. A C.
Ways to get help
Contact form or ticket
The Contact Flexibits page ends in a support form for anyone who could not find the answer in the FAQs. The same page points privacy requests to the legal page and IT questions to the security starter kit.
Stated on flexibits.comHelp centre
The Support and Help page gathers an FAQ, a help book, tutorial videos, release notes and tips for Fantastical, with the same set for Cardhop and a separate FAQ and help book for the Flexibits account and billing. All of it is free to read.
Stated on flexibits.com
Not listed on Fantastical’s pages: live chat, phone.
- When people answer
Its pages do not say.
- How fast it says it replies
Its pages do not say.
- What depends on your plan
The plan comparison table gives email support as Standard on the free tier and Priority on Flexibits Premium. The table's own note explains priority email support as being one of the first to get a reply from the support team. No hours, queue length or reply target is given for either.
Stated on flexibits.com
In your favour
- Free users get email support too, not just people who pay.
- Paying buys a place nearer the front of the queue, which Flexibits calls priority email support.
- The help book, FAQs and tutorial videos are open to everyone, and billing has its own FAQ.
Watch out for
- No hours and no reply time are stated anywhere, on either tier.
- There is no live chat and no phone line: the contact form is the only way in.
- Priority is described only as being one of the first to get a reply, with no target attached.
What these two grades rest on. Read on 18 October 2026: Flexibits' terms of service, its subscription cancellation and refund policy, the Flexibits Account FAQ covering cancelling, trials and deleting an account, the Support and Help index, the Contact Flexibits page and the plan comparison table on the pricing page. Nobody here cancelled a plan, asked for a refund or contacted its support. They are graded apart from the five that make the GPA. How we grade refunds and support.
Fantastical refund and cancellation questions
Does Fantastical give refunds?
Flexibits' cancellation and refund policy says that once a subscription charge has been billed it is non-refundable, and that if you are on a plan that has been billed you are responsible for those charges. You can stop future billing at any time. The terms of service point to this same policy and add nothing else about refunds. This is Fantastical's own policy, as read on Oct 18, 2026.
How do I cancel Fantastical?
Where you cancel depends on where you bought it. A subscription taken out directly with Flexibits is cancelled by signing in to your Flexibits account and choosing Cancel Subscription on the Billing tab. One bought through the App Store has to be cancelled in the App Store. On a trial, Flexibits says to cancel at least 24 hours before it ends. The steps its help page gives: 1. Sign in to your Flexibits account on the Flexibits hub. 2. Open the Billing tab. 3. Select Cancel Subscription.
What happens to my data if I cancel Fantastical?
Flexibits says that if you cancel you can keep using the subscription until the next billing date. Its account FAQ warns separately that deleting your Flexibits account is different: that ends an active subscription immediately, wipes all data held with the account, cannot be undone, and means buying again if you want the paid features back.
How do I contact Fantastical support?
Fantastical's pages list these ways to get help: contact form or ticket and help centre. No live chat or phone was listed, as read on Oct 18, 2026.
Does Fantastical renew automatically?
The same policy says subscriptions renew automatically unless you cancel them, and that a 14-day trial should be cancelled at least 24 hours before it ends if you do not want it to roll into a paid plan. No reminder before a renewal is mentioned, and nothing is offered back after one.
Can I try Fantastical before paying?
Yes. 14-day free trial of Flexibits Premium. Trying first is the surest way to avoid needing a refund.
Before paying for a year, check what Fantastical costs month to month on its pricing page. We read these policies; we haven’t asked Fantastical for a refund or contacted its support.
Everything about Fantastical: grades, features, platforms and alternatives