Grammarly refund policy
Grammarly states a refund policy with no set window, and you cancel in your own settings.
Grammarly refunds and cancellation
Ordinary · checked Oct 18, 2026
Grammarly's line on refunds is short: only where the law requires one. Nothing comes back for a part-used period or for AI capacity you never spent. What you do get is a clean exit, five clicks in the settings, every paid feature until the period you paid for runs out, and an account that drops to the free plan rather than closing. That is the ordinary deal, so a C.
- Refund window
- No set window
- How you cancel
- Yourself, in settings
- Getting your money back
The help centre says you can cancel at any time but that, as the terms of service set out, refunds are issued only if required by law. The terms say all payments are non-refundable and payment obligations non-cancelable, with no refunds or credits for partially used subscription periods or unused consumption or capacity. A subscription bought from the App Store is Apple's to refund.
Stated on support.grammarly.com- How to cancel Grammarly
The help article says cancelling stops automatic renewal and that you keep every paid feature for the rest of the current subscription period. You do it yourself under Account, then Your account, then Subscription. On a mobile device it is done at Grammarly's account site, and a subscription bought from the App Store is cancelled with Apple instead.
- Sign in to your account and click the Account tab in the left sidebar
- Click Your account, then Subscription
- Click Cancel Subscription at the bottom of the page
- Click Continue in the window that appears
- Choose a reason for cancellation and click Cancel Subscription
- What you keep afterwards
The terms say that after a paid subscription is cancelled you keep access to it through the end of the current billing cycle, the account is then converted to a free subscription, and all future payments are cancelled. They add that if you delete the account instead, you will not be able to reactivate it or retrieve any content or information associated with it.
Stated on grammarly.com- Renewals
The terms say, in capitals, that a paid subscription renews automatically for further periods of the same length at the then-current fees unless you cancel or decline to renew. No reminder before a renewal is promised, and the no-refunds section means a renewal you did not want is not money back.
Stated on grammarly.com
In your favour
- You cancel yourself in the account settings, in five clicks, with nobody to email.
- Cancel and you keep every paid feature to the end of the period you've already paid for.
- The account drops to the free plan rather than closing on the day you leave.
Watch out for
- No refunds as a rule. The help page says they are issued only if the law requires one.
- Nothing comes back for a part-used period or for AI capacity you never used.
- Renewal is automatic at whatever the fee is by then, and no reminder is promised.
- Delete the account instead and the terms say you can't reactivate it or get your content back.
Getting help from Grammarly
Good · checked Oct 18, 2026
A ticket is the way in, and Grammarly says plainly that there is no phone support. The upside is a number in writing: it aims to answer email support within 48 hours, with a caveat about busy spells. Anyone can open a ticket, free users included, and the help centre behind it is thorough. Written support for everyone with a stated target is a B.
Ways to get help
Contact form or ticket
A support request form on the help centre, where you choose the category that best describes the request. A support chatbot in the lower-right corner of the help centre is offered as the step before opening a ticket.
Stated on support.grammarly.comHelp centre
A help centre with sections on billing and subscriptions, account basics, resolving issues, tips and tutorials, and business and schools, searchable and open without signing in.
Stated on support.grammarly.com
Not listed on Grammarly’s pages: live chat, phone.
- When people answer
Its pages do not say.
- How fast it says it replies
The contact article says the goal is to respond to email support issues within 48 hours of receipt, and adds that the team is currently dealing with a higher-than-usual volume, so delays are possible. No opening hours or time zone are given.
Stated on support.grammarly.com- What depends on your plan
The contact article says Grammarly for Business and Grammarly for Education customers receive priority support. The plans page lists three customer support rows, help centre, priority support and dedicated support, and its Enterprise card lists dedicated support, but the marks in the table could not be read, so which plans get which is not clear.
Stated on support.grammarly.com
In your favour
- A target in writing: a reply to email support within 48 hours of receipt.
- Anyone can open a ticket, free users included, and the help centre is open to all.
- Business and education customers are told outright that they get priority.
Watch out for
- No phone support, and the contact page says so in as many words.
- No live chat with a person either. The help centre's chatbot is the only instant option.
- 48 hours is a goal, and the page itself warns of higher-than-usual volume and delays.
- The plans table lists priority and dedicated support, but the marks beside them couldn't be read.
What these two grades rest on. Read on 18 October 2026: Grammarly's terms of service, its help centre articles on refunds, cancelling a subscription and contacting support, the help centre itself, and its contact and plans pages. Our reader is served from India and was shown a regional set of plans, so the support rows could not be matched to the plans in our file. Nobody here cancelled a plan or wrote to its support. They are graded apart from the five that make the GPA. How we grade refunds and support.
Grammarly refund and cancellation questions
Does Grammarly give refunds?
The help centre says you can cancel at any time but that, as the terms of service set out, refunds are issued only if required by law. The terms say all payments are non-refundable and payment obligations non-cancelable, with no refunds or credits for partially used subscription periods or unused consumption or capacity. A subscription bought from the App Store is Apple's to refund. This is Grammarly's own policy, as read on Oct 18, 2026.
How do I cancel Grammarly?
The help article says cancelling stops automatic renewal and that you keep every paid feature for the rest of the current subscription period. You do it yourself under Account, then Your account, then Subscription. On a mobile device it is done at Grammarly's account site, and a subscription bought from the App Store is cancelled with Apple instead. The steps its help page gives: 1. Sign in to your account and click the Account tab in the left sidebar. 2. Click Your account, then Subscription. 3. Click Cancel Subscription at the bottom of the page. 4. Click Continue in the window that appears. 5. Choose a reason for cancellation and click Cancel Subscription.
What happens to my data if I cancel Grammarly?
The terms say that after a paid subscription is cancelled you keep access to it through the end of the current billing cycle, the account is then converted to a free subscription, and all future payments are cancelled. They add that if you delete the account instead, you will not be able to reactivate it or retrieve any content or information associated with it.
How do I contact Grammarly support?
Grammarly's pages list these ways to get help: contact form or ticket and help centre. The contact article says the goal is to respond to email support issues within 48 hours of receipt, and adds that the team is currently dealing with a higher-than-usual volume, so delays are possible. No opening hours or time zone are given. No live chat or phone was listed, as read on Oct 18, 2026.
Does Grammarly renew automatically?
The terms say, in capitals, that a paid subscription renews automatically for further periods of the same length at the then-current fees unless you cancel or decline to renew. No reminder before a renewal is promised, and the no-refunds section means a renewal you did not want is not money back.
Can I try Grammarly before paying?
Yes. 7-day free trial of Pro for eligible individuals and teams, with $0 due at sign-up and an email reminder 2 days before it ends. Trying first is the surest way to avoid needing a refund.
Before paying for a year, check what Grammarly costs month to month on its pricing page. We read these policies; we haven’t asked Grammarly for a refund or contacted its support.
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