Helply (formerly Groove) pricing
Helply (formerly Groove) is a paid product with a free trial, starting at $99 per month for up to 2 human agents, billed annually.
Black Friday: is there a Helply (formerly Groove) sale?
Plans and prices
- Starts at
- $99 per month for up to 2 human agents, billed annually
- Free plan
- None
- Free trial
- 14-day free trial
| Plan | Price | What you get |
|---|---|---|
| Starter | $99per month for up to 2 human agents, billed annually | 2,500 AI credits a month, shared inbox, email and live chat, and a help center with AI article writing. One inbox and 5 rules. |
| Plus | $199per month for up to 5 human agents, billed annually | 5,000 AI credits a month, chat flows, ticket forms, Facebook and Instagram, CSAT surveys, 3 inboxes and 10 rules. |
| Team | $499per month for 10 human agents, billed annually | 15,000 AI credits a month, WhatsApp, SMS, Discord and Slack Connect, SLAs and round robin routing, HubSpot, Jira, Linear and GitHub integrations. Extra agents are $49 a month each. |
| Pro | $999per month for 25 human agents, billed annually | 50,000 AI credits a month, all Background agents, AI reports, up to 3 brands, a customer portal, custom roles and an audit log. Sold through a demo. |
| Growth | $1,999per month for 50 human agents, billed annually | 100,000 AI credits a month, unlimited brands, skills-based routing, account intelligence, SSO / SAML and Salesforce. Sold through a demo. |
Read from helply.com on Nov 12, 2026. Prices change, so confirm with Helply (formerly Groove) before you buy.
Ways to pay less for Helply (formerly Groove)
- Annual discount15% off with annual billing
Every plan can be billed monthly or annually; the pricing page says paying annually saves 15%. The prices listed are the annual ones.
Stated on helply.com
How Helply (formerly Groove)'s price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| Helply (formerly Groove) | $99 per month for up to 2 human agents, billed annually | No | |
| Zendesk | $19 per agent / month, billed annually ($25 billed monthly) | No | Compare |
| Freshdesk | $19 per agent / month, billed annually | No | Compare |
| Intercom | $29 per seat / month, billed annually ($39 billed monthly) | No | Compare |
| HelpDesk | $19 per user / month, billed yearly ($25 billed monthly) | No | Compare |
| Plain | $45 per user / month, billed annually ($55 billed monthly) | No | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
Helply (formerly Groove) pricing questions
Is Helply (formerly Groove) free?
No, Helply (formerly Groove) is a paid product, but you can try it first. 14-day free trial.
How much does Helply (formerly Groove) cost?
Helply (formerly Groove) lists 5 plans. Starter: $99 per month for up to 2 human agents, billed annually. Plus: $199 per month for up to 5 human agents, billed annually. Team: $499 per month for 10 human agents, billed annually. Pro: $999 per month for 25 human agents, billed annually. Growth: $1,999 per month for 50 human agents, billed annually. Prices were read from helply.com on Nov 12, 2026.
Does Helply (formerly Groove) have a free trial?
Yes. 14-day free trial.
Is Helply (formerly Groove) cheaper with annual billing?
15% off with annual billing. Every plan can be billed monthly or annually; the pricing page says paying annually saves 15%. The prices listed are the annual ones.
When were Helply (formerly Groove)'s prices last checked?
On Nov 12, 2026, against helply.com. Vendors change prices without notice, so confirm on their site before you buy.