The Guest Suite Insider’s Guide
Everything we know about Guest Suite in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Guest Suite
The Insider’s Guide
Review collection and Google listing management for local businesses
Every plan, grade, refund rule and rival among local SEO tools, read from Guest Suite’s own pages.
Made by Guest Suite SAS · checked Oct 23, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Guest Suite’s own pages, its app-store listings and our grades. Every fact in it is on Guest Suite’s page too, where it is kept up to date. Checked Oct 23, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 28 of the 61 other local SEO tools we grade
Guest Suite is a French review and local listings platform, founded in Nantes in 2013, for independent businesses and multi-location networks. It asks customers for reviews through surveys sent by email, SMS or QR code, gathers reviews from Google and other sites in one feed with AI-drafted replies, and manages Google Business Profile listings and their sync to maps and directories.
To get you started, here are 9 things to know about Guest Suite, taken from its own pages and our grades.
You set up survey campaigns and connect your review sites and listings, and the whole site is in French.
- 1
Best for collecting Google reviews for French businesses
Guest Suite asks your customers for reviews by email, SMS or QR code, gathers reviews from Google and other sites in one feed with AI-drafted replies, and from €49 a month manages your Google listing and its sync to maps.
- 2
Paid plans start at about $43.70 a month
As its pricing page puts it: €39 per month and up, no commitment.
- 3
You can try it first
14-day free trial of every module, no card required
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
Review requests
Survey campaigns sent by email, SMS, QR code or NFC ask customers for a review. Guest Suite says its collection process is certified NF Service by AFNOR.
- 6
Review inbox with AI replies
Reviews from Google, TripAdvisor, Trustpilot, Pages Jaunes and other sites land in one feed with filters and alerts, and AI drafts a reply to check and post.
- 7
Review posting by sector
Collected reviews can be published on the platforms that matter in each trade, such as Pages Jaunes, or Ouest France Auto for car dealers.
- 8
A 2.2 GPA, above 28 of 61
That is against the other local SEO tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Guest Suite you would be making listings sent to dozens of directories and map apps, which takes an agreement with each. That is not a weekend's work, with an AI app builder or without one.
Guest Suite at a glance
- Pricing
- Free trial, from €39 per month and up, no commitment
- Free plan
- No
- Free trial
- 14-day free trial of every module, no card required
- Runs on
- Web, iOS, Android
- Made by
- Guest Suite SAS, since 2013
- Category
- Local SEO Tools
- Our grade
- 2.2 GPA, fair
The report card
Best for collecting Google reviews for French businesses
Guest Suite asks your customers for reviews by email, SMS or QR code, gathers reviews from Google and other sites in one feed with AI-drafted replies, and from €49 a month manages your Google listing and its sync to maps. Its pages disagree on whether packs start at €39 or €49, the site is in French only, and no rank tracking is on record.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Pack Étoiles is from €39 a month with no commitment, roughly $45, between this category's middle ($31) and dearer quarter ($59). Listing management needs Pack Visibilité from €49, and network packs are quoted per location. |
| Free plan and trial | C | No free plan, but a 14-day trial of every module with no card needed. |
| Features | C | Review requests by email, SMS, QR code or NFC, one review feed with AI replies, review posting by trade, Google listing management with sync to 25+ platforms, and NPS surveys. The gaps: no rank tracking on record, and AI search visibility is marked coming soon. |
| Ease of use | C | No rating on record. You set up survey campaigns and connect your review sites and listings, and the whole site is in French. |
| Platforms and integrations | B | Web, plus a companion app for iPhone and Android that handles reviews and requests, with no desktop app. It connects to Google, TripAdvisor, Trustpilot, Pages Jaunes, Apple Maps, TomTom and HERE, with APIs. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Guest Suite is for
- Fits if you run a French business and want more Google reviews from your own customers
- Works for networks of 5 to 500+ locations that want review requests, replies and listings in one tool
Who it is not for
- Skip it if you don't read French, as the site is in French only
- Watch out: the pages disagree on the starting price, €39 on the independents page and €49 on the offers page
- Too light for rank tracking, as none is on record, and AI search visibility is marked coming soon
- Watch out: network packs are quoted on request, and network contracts run 12 months with a month's notice
- Tight if you want your Google listing managed, as that starts at Pack Visibilité, from €49 a month
Good to know
Good for
- French businesses that want more Google reviews from their own customers
- Networks of 5 to 500+ locations in tourism, automotive, banking or retail
- Teams that want review requests, replies and listings in one tool
Worth knowing
- Prices are in euros, and the pages disagree: the independents page lists packs from €39 a month, while the offers page and that page's header say from €49.
- Network packs are quoted on request, priced per location with a lower rate for larger networks; network contracts run 12 months with one month's notice.
- The site is in French only, and its menu marks the AI search visibility and social media modules as coming soon.
- The Guest Suite Compagnon app for iOS and Android, included in the subscription, handles reviews, SMS and QR code requests and AI replies; the full platform runs in a browser.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
~$43.70
A month to start
Guest Suite is a paid product with a free trial, starting at €39 per month and up, no commitment.
Pack Étoiles
€39
per month and up, no commitment
For a single business: reviews from several sites in one feed, AI-assisted replies, unlimited surveys and posting of reviews to other platforms.
Pack Visibilité
€49
per month and up, no commitment
Everything in Pack Étoiles plus Google Business Profile management, listing sync to 25+ platforms, directories and GPS apps, and dedicated onboarding.
Pack Présence (networks)
Custom
For networks: bulk Google listing management, automated Google Posts, sync to 27 platforms and 18 months of statistics per location.
Pack Veille (networks)
Custom
For networks: every review in one place by site, region or brand, alerts by email or SMS, AI-assisted replies and local competitor analysis.
Pack Étoiles (networks)
Custom
Pack Veille plus unlimited surveys with NPS, review requests triggered from your own tools, review posting and text analysis of comments.
Pack Visibilité (networks)
Custom
All network packs together, with custom dashboards, access levels by role, SSO, data export by API and a dedicated project manager.
Trying it first
14-day free trial of every module, no card required
Read from guest-suite.com on Oct 23, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Review collection and Google listing management for local businesses. Here is what it does, as its own site describes it, and what it covers: public API, AI features, surveys, review collection, local listings.
The gaps: no rank tracking on record, and AI search visibility is marked coming soon.
- Review requests
- Survey campaigns sent by email, SMS, QR code or NFC ask customers for a review. Guest Suite says its collection process is certified NF Service by AFNOR.
- Review inbox with AI replies
- Reviews from Google, TripAdvisor, Trustpilot, Pages Jaunes and other sites land in one feed with filters and alerts, and AI drafts a reply to check and post.
- Review posting by sector
- Collected reviews can be published on the platforms that matter in each trade, such as Pages Jaunes, or Ouest France Auto for car dealers.
- Presence Management
- Edit Google Business Profile listings in bulk, schedule AI-written Google Posts across many locations, and push details to Apple Maps, HERE, TomTom and others.
- Feedback and text analysis
- Custom satisfaction surveys with NPS, and analysis that sorts customer comments into themes by location, region or topic.
- Network dashboards and APIs
- Head-office and per-location dashboards, competitor benchmarks, and Experience, CRM and Widget APIs to trigger surveys and pull reviews into other tools.
Where it runs
- Web
- iOS
- Android
What it works with
- Google Business Profile
- TripAdvisor
- Trustpilot
- Pages Jaunes
- Apple Maps
- TomTom
- HERE
Guest Suite is made by Guest Suite SAS, and has been around since 2013.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
28/61
Other local SEO tools it is graded above
Guest Suite's GPA of 2.2 is higher than 28 of the 61 other local SEO tools we grade, and level with 14.
It stands best on platforms and integrations (B, above 13 of 61) and worst on ease of use (C, above 1).
Its paid plans start at about $43.70 a month, against a middle price of $30.50 for the category: 31 of the 47 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 8 tools score higher and cost less.
Each grade against the category
Every bar is all 62 local SEO tools we grade, cut by the letter each got. Guest Suite’s own letter is outlined.
- CValue for moneyAbove 11 of 61
- CFree plan and trialAbove 24 of 61
- CFeaturesAbove 2 of 61
- CEase of useAbove 1 of 61
- BPlatforms and integrationsAbove 13 of 61
Price against what you get
Each dot is one of 51 local SEO tools. Further left costs less; higher up scores better on features, ease of use and platforms. Guest Suite is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Guest Suite you would be making listings sent to dozens of directories and map apps, which takes an agreement with each. That is not a weekend's work, with an AI app builder or without one.
It costs $524.44 a year.
What you could make
- Review collection and surveys: an app builder makes these well.
What you could not
- Listings sent to dozens of directories and map apps, which takes an agreement with each.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Google Business Profile, TripAdvisor and Trustpilot among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
What this rests on. Guest Suite’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Partoo, Uberall, ReviewTrackers, Getpin and Localistico
The 5 tools Guest Suite is most often weighed against, with where each one differs from it.
- 2.0GPA
Partoo
Paid
Listings, reviews and customer messages for multi-outlet networks.
- Partoo also covers whatsApp messaging and chatbots.
- 2.0GPA
Uberall
Paid
Listings, reviews and local social for multi-location brands.
- Guest Suite also covers surveys.
- Uberall also covers reports and AI search visibility.
- 2.2GPA
ReviewTrackers
Free trial · from $89/mo
Review monitoring and reputation management priced per location.
- Guest Suite also covers surveys.
- ReviewTrackers also covers rank tracking and dashboards.
- 2.4GPA
Getpin
Free trial · from $45/mo
Listings, reviews and map rankings for chains and single locations.
- Only Guest Suite lists iOS and Android apps.
- Guest Suite also covers surveys.
- Getpin also covers rank tracking, chatbots and AI search visibility.
- 1.6GPA
Localistico
From €1000/mo
Location data, reviews and local ads for multi-store brands.
- Only Guest Suite lists iOS and Android apps.
- Guest Suite also covers surveys and review collection.
- Localistico also covers reports and AI search visibility.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Guest Suite free?
No, Guest Suite is a paid product, but you can try it first. 14-day free trial of every module, no card required.
How much does Guest Suite cost?
Guest Suite lists 6 plans. Pack Étoiles: €39 per month and up, no commitment.
What platforms does Guest Suite work on?
Guest Suite is available on Web, iOS and Android.
Does Guest Suite have a Windows app?
No Windows app was listed when its pages were read on Oct 23, 2026. Guest Suite is listed for Web, iOS and Android.
Does Guest Suite have a macOS app?
No macOS app was listed when its pages were read on Oct 23, 2026. Guest Suite is listed for Web, iOS and Android.
Is Guest Suite open source?
Guest Suite is not described as open source on its own site, as read on Oct 23, 2026.
Does Guest Suite have an API?
Yes. Guest Suite offers a public API, according to its own site.
What does Guest Suite integrate with?
Guest Suite's listing names Google Business Profile, TripAdvisor, Trustpilot, Pages Jaunes, Apple Maps, Facebook, TomTom and HERE.
Who makes Guest Suite?
Guest Suite is made by Guest Suite SAS. It dates from 2013.
What are the alternatives to Guest Suite?
The closest alternatives to Guest Suite in our directory are Partoo, Uberall, ReviewTrackers, Getpin and Localistico.
How does Guest Suite compare with other local SEO tools?
Guest Suite's GPA of 2.2 is higher than 28 of the 61 other local SEO tools we grade, and level with 14.
Is Guest Suite good value for money?
ToolGPA grades Guest Suite C for value for money. Its paid plans start at about $43.70 a month, against a middle price of $30.50 for the category: 31 of the 47 others that charge start lower.
Could I make my own version of Guest Suite?
To replace Guest Suite you would be making listings sent to dozens of directories and map apps, which takes an agreement with each.
Where this guide comes from
The prices, plans, platforms and features were read from Guest Suite’s own pages on Oct 23, 2026, and the grades were given on Oct 23, 2026. Graded from this listing, whose facts were read from Guest Suite's own pages on 23 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Guest Suite SAS. Prices change, so check guest-suite.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Guest Suite, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/guest-suite
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Guest Suite: The Insider's Guide", checked Oct 23, 2026. https://toolgpa.com/tools/guest-suite
Know someone choosing between local SEO tools?
Send them this guide: toolgpa.com/tools/guest-suite/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded local SEO tools after Guest Suite, each with an Insider's Guide of its own.
- Local SEO Tools Insider's GuideEvery one of the 62 local SEO tools we grade, compared
- Bing Places for Business Insider's GuideFree Microsoft listing for a business on Bing search and Bing Maps3.0 GPA
- Google Business Profile Insider's GuideFree listing that sets how a business shows on Google Maps and Search3.0 GPA
- Apple Business Insider's GuideFree Apple portal for a business's place card on Apple Maps2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Guest Suite’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Guest Suite is a trademark of its owner, and this guide is not made, paid for or approved by Guest Suite SAS. Prices and plans change: check guest-suite.com before you buy.