Guest Suite vs ReviewTrackers (2026): which should you pick?
As of Oct 23, 2026, Guest Suite and ReviewTrackers share a 2.2 GPA, neither has a free plan, and Guest Suite starts cheaper, at about $43.70 a month against $89 a month.
Checked Oct 23, 2026 · graded Oct 23, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
Guest Suite
Review collection and Google listing management for local businesses
ReviewTrackers
Review monitoring and reputation management priced per location
Which one is for you
Pick Guest Suite if
- Fits if you run a French business and want more Google reviews from your own customers
- Works for networks of 5 to 500+ locations that want review requests, replies and listings in one tool
Look elsewhere if
- Skip it if you don't read French, as the site is in French only
- Watch out: the pages disagree on the starting price, €39 on the independents page and €49 on the offers page
- Too light for rank tracking, as none is on record, and AI search visibility is marked coming soon
- Watch out: network packs are quoted on request, and network contracts run 12 months with a month's notice
- Tight if you want your Google listing managed, as that starts at Pack Visibilité, from €49 a month
Pick ReviewTrackers if
- Fits if you run many locations and want every review site's reviews in one feed
- Works for healthcare, restaurant and senior living groups that need their industry's review sites covered
Look elsewhere if
- Pricey if you have fewer than 10 locations, at $89 each a month, paid annually
- Skip it if listings and rank tracking are what you need, as both are add-ons with no published price
- Tight if you want experience analysis or competitor insights, which need the Essential plan, priced after a demo
- Watch out: white label, managed services, employer reviews and app store reviews are all extra packages
- Watch out: the trial's length isn't stated, and Starter's review widget is the carousel only
How we grade them
| 2.2GPAGuest SuiteFair | 2.2GPAReviewTrackersFair | |
|---|---|---|
| Value for money | CPack Étoiles is from €39 a month with no commitment, roughly $45, between this category's middle ($31) and dearer quarter ($59). Listing management needs Pack Visibilité from €49, and network packs are quoted per location. | CStarter is $89 a location a month, paid annually, for 1 to 9 locations, between this category's dearer quarter ($59) and its dearest tenth ($99). The rate falls to $40 at 10 locations, but listings and rank tracking are add-ons with no published price. |
| Free plan and trial | CNo free plan, but a 14-day trial of every module with no card needed. | CNo free plan. There's a free trial through the sign-up form, but the page doesn't say how long it lasts or whether it takes a card. |
| Features | CReview requests by email, SMS, QR code or NFC, one review feed with AI replies, review posting by trade, Google listing management with sync to 25+ platforms, and NPS surveys. The gaps: no rank tracking on record, and AI search visibility is marked coming soon. | CReviews from 100+ sources in one dashboard, keyword alerts, review requests, AI-drafted replies and a review widget. The gaps are in the listing: listings management and local rank tracking are paid add-ons, and experience analysis and competitor insights aren't on Starter. |
| Ease of use | CNo rating on record. You set up survey campaigns and connect your review sites and listings, and the whole site is in French. | CNo rating on record. Plans are bought after a demo, and you add your locations and set up alerts and review requests before the dashboards tell you much. |
| Platforms and integrations | BWeb, plus a companion app for iPhone and Android that handles reviews and requests, with no desktop app. It connects to Google, TripAdvisor, Trustpilot, Pages Jaunes, Apple Maps, TomTom and HERE, with APIs. | BWeb, plus iPhone and Android apps, with no desktop app. It connects to Google Business Profile, Apple Business Connect, Hootsuite, Trustpilot, Healthgrades and OpenTable, and has an API. |
| Best for | collecting Google reviews for French businesses | watching reviews across many locations |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Guest Suite and ReviewTrackers. How we grade
Price against what you get
Guest Suite starts at about $43.70 a month and scores 2.3 out of 4 on features, ease of use and platforms. ReviewTrackers starts at $89 a month and scores 2.3.
They score the same, and Guest Suite starts $45.30 a month lower. Of the other local SEO tools on the chart, 8 score higher than Guest Suite for less, and 9 score higher than ReviewTrackers for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Guest Suite also covers surveys.
- ReviewTrackers also covers rank tracking and dashboards.
At a glance
| Guest Suite | ReviewTrackers | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | €39 per month and up, no commitment | $89 per location / month, billed annually |
| Free plan | None | None |
| Free trial | 14-day free trial of every module, no card required | Free trial through the sign-up form; its length is not stated |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Guest Suite SAS | ReviewTrackers |
| Price read from | guest-suite.com | reviewtrackers.com |
| Checked | Oct 23, 2026 | Oct 23, 2026 |
Worth knowing
Guest Suite
- Prices are in euros, and the pages disagree: the independents page lists packs from €39 a month, while the offers page and that page's header say from €49.
- Network packs are quoted on request, priced per location with a lower rate for larger networks; network contracts run 12 months with one month's notice.
- The site is in French only, and its menu marks the AI search visibility and social media modules as coming soon.
- The Guest Suite Compagnon app for iOS and Android, included in the subscription, handles reviews, SMS and QR code requests and AI replies; the full platform runs in a browser.
ReviewTrackers
- Plans are bought after a demo; only the per-location starting rate is published, and the page says it is paid annually.
- Listings management, local search rank, white label and managed services are add-ons with no published price.
- Employer review and app store review monitoring are separate add-on packages.
- Experience analysis and competitor insights are not in the Starter plan.
Key features
Guest Suite
- Review requests
- Survey campaigns sent by email, SMS, QR code or NFC ask customers for a review. Guest Suite says its collection process is certified NF Service by AFNOR.
- Review inbox with AI replies
- Reviews from Google, TripAdvisor, Trustpilot, Pages Jaunes and other sites land in one feed with filters and alerts, and AI drafts a reply to check and post.
- Review posting by sector
- Collected reviews can be published on the platforms that matter in each trade, such as Pages Jaunes, or Ouest France Auto for car dealers.
- Presence Management
- Edit Google Business Profile listings in bulk, schedule AI-written Google Posts across many locations, and push details to Apple Maps, HERE, TomTom and others.
- Feedback and text analysis
- Custom satisfaction surveys with NPS, and analysis that sorts customer comments into themes by location, region or topic.
- Network dashboards and APIs
- Head-office and per-location dashboards, competitor benchmarks, and Experience, CRM and Widget APIs to trigger surveys and pull reviews into other tools.
ReviewTrackers
- Review monitoring
- Collects reviews from more than 100 sources into one dashboard, with keyword alerts and analytics across locations.
- Review requests and replies
- Ask customers for reviews and feedback, and answer reviews from the platform with AI-drafted responses.
- Experience analysis and competitor insights
- On the Essential plan, sorts what reviewers talk about and compares each location's ratings with local rivals.
- Listings management
- An add-on that keeps business details consistent across a chosen set of directories and flags listings that are out of sync.
- Local search rank
- An add-on that shows where each location ranks in local results for chosen search terms against nearby competitors.
- Review widgets
- Display reviews on your own website; Starter gets the carousel widget only.
Plans
Guest Suite
Pack Étoiles€39
per month and up, no commitment
For a single business: reviews from several sites in one feed, AI-assisted replies, unlimited surveys and posting of reviews to other platforms.
Pack Visibilité€49
per month and up, no commitment
Everything in Pack Étoiles plus Google Business Profile management, listing sync to 25+ platforms, directories and GPS apps, and dedicated onboarding.
Pack Présence (networks)Custom
For networks: bulk Google listing management, automated Google Posts, sync to 27 platforms and 18 months of statistics per location.
Pack Veille (networks)Custom
For networks: every review in one place by site, region or brand, alerts by email or SMS, AI-assisted replies and local competitor analysis.
Pack Étoiles (networks)Custom
Pack Veille plus unlimited surveys with NPS, review requests triggered from your own tools, review posting and text analysis of comments.
Pack Visibilité (networks)Custom
All network packs together, with custom dashboards, access levels by role, SSO, data export by API and a dedicated project manager.
ReviewTrackers
Data OnlyCustom
Review data from 100+ sources delivered to your own platform for analysis. Priced by quote after a demo.
Starter$89
per location / month, billed annually, for 1 to 9 locations
Unlimited users, alerts, dashboards, review requests and replies. The page's starting rate falls to $40 at 10 locations and $15 at 200 to 499.
EssentialCustom
Everything in Starter plus experience analysis, competitor insights and the full review widget. Priced after a demo.
Common questions
Which is cheaper, Guest Suite or ReviewTrackers?
As of Oct 23, 2026, Guest Suite is cheaper to start with: about $43.70 a month, against $89 a month for ReviewTrackers. Guest Suite starts at €39 per month and up, no commitment, and ReviewTrackers starts at $89 per location / month, billed annually.
Which has a free plan, Guest Suite or ReviewTrackers?
As of Oct 23, 2026, neither Guest Suite nor ReviewTrackers has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.