Reputation vs ReviewTrackers (2026): which should you pick?
As of Oct 23, 2026, ReviewTrackers grades higher than Reputation: 2.2 against 1.8 out of 4.0.
Checked Oct 23, 2026 · graded Oct 23, 2026 by ToolGPA
ReviewTrackers grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Reputation
Reviews, listings and feedback platform for multi-location brands
ReviewTrackers
Review monitoring and reputation management priced per location
Which one is for you
Pick Reputation if
- Fits if you're a brand with dozens or thousands of locations handling reviews centrally
- Works for healthcare, automotive and property groups that need industry review sites
Look elsewhere if
- Watch out: every plan is bought through a sales call, and the billing term isn't stated
- Not for you if you want to try it first, as there's no free plan or trial
- Watch out: Competitive Insights, Actions and the Social Suite are add-ons with no published price
- Pricey if you need industry sites like Yelp, Tripadvisor or Vitals, which come as Premium Sources at extra cost
- Watch out: 125 or more locations need a custom Enterprise quote
Pick ReviewTrackers if
- Fits if you run many locations and want every review site's reviews in one feed
- Works for healthcare, restaurant and senior living groups that need their industry's review sites covered
Look elsewhere if
- Pricey if you have fewer than 10 locations, at $89 each a month, paid annually
- Skip it if listings and rank tracking are what you need, as both are add-ons with no published price
- Tight if you want experience analysis or competitor insights, which need the Essential plan, priced after a demo
- Watch out: white label, managed services, employer reviews and app store reviews are all extra packages
- Watch out: the trial's length isn't stated, and Starter's review widget is the carousel only
How we grade them
| 1.8GPAReputationWeak | 2.2GPAReviewTrackersFair | |
|---|---|---|
| Value for money | CRep Core is $80 a location a month, above this category's dearer quarter ($59) but short of its dearest tenth ($99). Every plan goes through sales, the billing term isn't stated, and several add-ons have no published price. | CStarter is $89 a location a month, paid annually, for 1 to 9 locations, between this category's dearer quarter ($59) and its dearest tenth ($99). The rate falls to $40 at 10 locations, but listings and rank tracking are add-ons with no published price. |
| Free plan and trial | FNothing free: no free plan and no trial, and every plan is bought through a sales call. | CNo free plan. There's a free trial through the sign-up form, but the page doesn't say how long it lasts or whether it takes a card. |
| Features | CReview requests and AI replies, listings on 100+ sites, location pages with review schema, an AI readiness score, sentiment analysis and surveys. The gaps are in the listing: industry review sites and competitor insights cost extra, and no rank tracking is on record. | CReviews from 100+ sources in one dashboard, keyword alerts, review requests, AI-drafted replies and a review widget. The gaps are in the listing: listings management and local rank tracking are paid add-ons, and experience analysis and competitor insights aren't on Starter. |
| Ease of use | CNo rating on record. It's set up through sales for many locations, with access split by brand, region or location. | CNo rating on record. Plans are bought after a demo, and you add your locations and set up alerts and review requests before the dashboards tell you much. |
| Platforms and integrations | BWeb only, with no desktop or phone app. Listings sync to Google, Apple Maps, Yelp, Bing, Facebook and 100+ other sites, and CRM or EHR links are paid extras. | BWeb, plus iPhone and Android apps, with no desktop app. It connects to Google Business Profile, Apple Business Connect, Hootsuite, Trustpilot, Healthgrades and OpenTable, and has an API. |
| Best for | reviews and listings for big multi-location brands | watching reviews across many locations |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Reputation and ReviewTrackers. How we grade
Price against what you get
Reputation starts at $80 a month and scores 2.3 out of 4 on features, ease of use and platforms. ReviewTrackers starts at $89 a month and scores 2.3.
They score the same, and Reputation starts $9 a month lower. Of the other local SEO tools on the chart, 9 score higher than Reputation for less, and 9 score higher than ReviewTrackers for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Reputation also covers surveys and AI search visibility.
- ReviewTrackers also covers rank tracking and dashboards.
At a glance
| Reputation | ReviewTrackers | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | $80 per location / month | $89 per location / month, billed annually |
| Free plan | None | None |
| Free trial | None listed | Free trial through the sign-up form; its length is not stated |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Reputation.com, Inc. | ReviewTrackers |
| Price read from | reputation.com | reviewtrackers.com |
| Checked | Oct 23, 2026 | Oct 23, 2026 |
Worth knowing
Reputation
- Every plan is bought through a sales call; there is no free plan or free trial, and the page does not say whether prices are billed monthly or yearly.
- Competitive Insights, Actions and ticketing, and the Social Suite are paid add-ons with no published price.
- Industry sites such as Yelp, Tripadvisor, Vitals and Apartment Ratings come as Premium Sources, and CRM or EHR connections as Premium Integrations, at extra cost.
- Pricing for 125 or more locations is a custom Enterprise quote.
ReviewTrackers
- Plans are bought after a demo; only the per-location starting rate is published, and the page says it is paid annually.
- Listings management, local search rank, white label and managed services are add-ons with no published price.
- Employer review and app store review monitoring are separate add-on packages.
- Experience analysis and competitor insights are not in the Starter plan.
Key features
Reputation
- Review requests and replies
- Ask for reviews by text or email after a visit, see reviews from many sites in one inbox, and reply with templates or AI-drafted responses.
- Listings and local SEO
- Sync business details across 100+ sites, including Google, Apple Maps, Yelp, Bing and Facebook, with bulk edits and access by brand, region or location.
- Location pages
- SEO landing pages for each location that show recent reviews with schema markup and draw on the same listing data.
- AI search readiness
- A per-location AI readiness score with a ranked action plan, and an AI Reputation Manager that shows how listings are read and ranked.
- Insights and Reputation IQ
- Sentiment and topic analysis across reviews and feedback, a Rep Score per location, and Reputation IQ for asking questions of that data in plain language.
- Surveys and Actions
- Collect private feedback through surveys, and with the Actions add-on turn complaints into tickets routed to the right team.
ReviewTrackers
- Review monitoring
- Collects reviews from more than 100 sources into one dashboard, with keyword alerts and analytics across locations.
- Review requests and replies
- Ask customers for reviews and feedback, and answer reviews from the platform with AI-drafted responses.
- Experience analysis and competitor insights
- On the Essential plan, sorts what reviewers talk about and compares each location's ratings with local rivals.
- Listings management
- An add-on that keeps business details consistent across a chosen set of directories and flags listings that are out of sync.
- Local search rank
- An add-on that shows where each location ranks in local results for chosen search terms against nearby competitors.
- Review widgets
- Display reviews on your own website; Starter gets the carousel widget only.
Plans
Reputation
Rep Core$80
per location / month; billing term not stated
Review collection, requests and AI responses, plus business listings and local SEO. Sold through sales.
Rep Core + Pulse$115
per location / month; billing term not stated
Adds Rep Score and Journey Insights, AI Reputation Manager, Pulse Analytics and one basic survey template. Sold through sales.
Rep Core + Surveys$150
per location / month; billing term not stated
Adds six custom survey templates, email survey requests, targeted outreach campaigns and deeper experience insights. Sold through sales.
EnterpriseCustom
For 125 or more locations, with dedicated infrastructure and a customer success manager.
ReviewTrackers
Data OnlyCustom
Review data from 100+ sources delivered to your own platform for analysis. Priced by quote after a demo.
Starter$89
per location / month, billed annually, for 1 to 9 locations
Unlimited users, alerts, dashboards, review requests and replies. The page's starting rate falls to $40 at 10 locations and $15 at 200 to 499.
EssentialCustom
Everything in Starter plus experience analysis, competitor insights and the full review widget. Priced after a demo.
Common questions
Which is cheaper, Reputation or ReviewTrackers?
As of Oct 23, 2026, Reputation is cheaper to start with: $80 a month, against $89 a month for ReviewTrackers. Reputation starts at $80 per location / month, and ReviewTrackers starts at $89 per location / month, billed annually.
Which has a free plan, Reputation or ReviewTrackers?
As of Oct 23, 2026, neither Reputation nor ReviewTrackers has a free plan. ReviewTrackers has a free trial.
Which platforms do Reputation and ReviewTrackers run on?
As of Oct 23, 2026, only ReviewTrackers lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.