I Am Sober refund policy
I Am Sober states a refund policy with no set window, and you cancel through the app store that billed you.
I Am Sober refunds and cancellation
Ordinary · checked Oct 18, 2026
Sober Plus is sold through the App Store and Google Play, so the makers cannot refund you and say so: you ask Apple or Google and they decide. The sensible part is what happens next. Cancelling stops the next charge but leaves Sober Plus running to the end of the period, and the FAQ promises your sobriety dates, pledges and notes stay on the phone either way. That is how every store-billed app works, and it is a C.
- Refund window
- No set window
- How you cancel
- In the app store
- Getting your money back
The FAQ says refunds are managed by the App Store or Google Play and not by I Am Sober directly, and points you to each store's own refund page. The terms add that if the app fails to meet the warranty you may notify Apple, which will refund the purchase price, and that the company shares data about how you used purchased content with Apple to help it decide refund requests. No window of its own is stated.
Stated on iamsober.com- How to cancel I Am Sober
The FAQ says subscriptions are managed by the App Store or Google Play rather than inside the app, and links Apple's and Google's own pages for managing a subscription. It adds that cancelling stops future charges but leaves Sober Plus working until the end of the current billing period.
Stated on iamsober.com- What you keep afterwards
The FAQ says you lose nothing by cancelling: sobriety dates, history, pledges, reviews, notes and all tracking data stay on the device. What stops is the automatic cloud backup, and you can still make manual backups from Settings, then Data Backups. A group you created as a subscriber is not deleted but goes read-only until the subscription is active again.
Stated on iamsober.com- Renewals
The subscription is billed by the App Store or Google Play and runs until cancelled there, with the FAQ saying cancelling only stops future charges. It says a free trial is usually offered but can be taken only once, which is why some people are charged straight away on a second attempt. No reminder before a renewal is mentioned.
Stated on iamsober.com
In your favour
- Most of the app is free, and the makers say Sober Plus is entirely optional.
- Cancel and you keep Sober Plus until the end of the period you have paid for.
- Your sobriety dates, pledges, notes and history stay on the phone after a subscription ends.
- Free users can still make manual backups, so the data is not held hostage to the subscription.
Watch out for
- I Am Sober cannot refund you at all: Apple or Google takes the decision.
- No refund window is stated anywhere on its own pages.
- The free trial can only be taken once, so a second sign-up is charged immediately.
- Automatic cloud backups stop when the subscription does, leaving the data only on your device.
Getting help from I Am Sober
Ordinary · checked Oct 18, 2026
A small team, a long and genuinely useful FAQ, and one email address when that is not enough. There is also a debug report you can fire off from inside the app, which saves a lot of back and forth. What there isn't is any promise: no hours, no reply time, no chat and no phone. For a free app with an optional subscription that is the ordinary deal, and a C.
Ways to get help
Email
The FAQ gives one support email address and uses it for account lockouts, billing questions, verification problems and group ownership transfers. For a locked account it says it can only help if you write from the address on the account.
Stated on iamsober.comHelp inside the app
Settings, then About, then Debug Report collects your device, operating system, app version and app state and opens an email to the support team. The FAQ tells you to send one when sign-in or a purchase is misbehaving.
Stated on iamsober.comHelp centre
A single long FAQ page covers accounts and login, the Sober Plus subscription, community rules, age verification, groups, backups and device transfer, tracking, notifications, account deletion and troubleshooting. It is free to read.
Stated on iamsober.com
Not listed on I Am Sober’s pages: live chat, phone.
- When people answer
Its pages do not say.
- How fast it says it replies
Its pages do not say.
- What depends on your plan
Its pages do not say.
In your favour
- Free users can email support too: nothing on the FAQ limits it to Sober Plus.
- The debug report sends your device and app details with the message, so you need not describe them.
- The FAQ is unusually thorough and answers the billing and cancellation questions head on.
Watch out for
- No hours and no reply time are stated anywhere.
- There is no live chat and no phone line, only email and the in-app debug report.
- Lose access to the email address on the account and the FAQ says the account cannot be recovered.
- Anything to do with the charge itself goes to Apple or Google rather than to the team.
What these two grades rest on. Read on 18 October 2026: the I Am Sober FAQ, in particular its sections on the Sober Plus subscription, cancelling, refunds, data and backups and troubleshooting, the terms of service covering Apple's role in refunds, and the home page. No separate help centre or contact page was found on the site. Nobody here cancelled a plan, asked for a refund or contacted its support. They are graded apart from the five that make the GPA. How we grade refunds and support.
I Am Sober refund and cancellation questions
Does I Am Sober give refunds?
The FAQ says refunds are managed by the App Store or Google Play and not by I Am Sober directly, and points you to each store's own refund page. The terms add that if the app fails to meet the warranty you may notify Apple, which will refund the purchase price, and that the company shares data about how you used purchased content with Apple to help it decide refund requests. No window of its own is stated. This is I Am Sober's own policy, as read on Oct 18, 2026.
How do I cancel I Am Sober?
The FAQ says subscriptions are managed by the App Store or Google Play rather than inside the app, and links Apple's and Google's own pages for managing a subscription. It adds that cancelling stops future charges but leaves Sober Plus working until the end of the current billing period.
What happens to my data if I cancel I Am Sober?
The FAQ says you lose nothing by cancelling: sobriety dates, history, pledges, reviews, notes and all tracking data stay on the device. What stops is the automatic cloud backup, and you can still make manual backups from Settings, then Data Backups. A group you created as a subscriber is not deleted but goes read-only until the subscription is active again.
How do I contact I Am Sober support?
I Am Sober's pages list these ways to get help: email, help inside the app and help centre. No live chat or phone was listed, as read on Oct 18, 2026.
Does I Am Sober renew automatically?
The subscription is billed by the App Store or Google Play and runs until cancelled there, with the FAQ saying cancelling only stops future charges. It says a free trial is usually offered but can be taken only once, which is why some people are charged straight away on a second attempt. No reminder before a renewal is mentioned.
Before paying for a year, check what I Am Sober costs month to month on its pricing page. We read these policies; we haven’t asked I Am Sober for a refund or contacted its support.
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