The ICANotes Insider’s Guide
Everything we know about ICANotes in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
ICANotes
The Insider’s Guide
Behavioral health EHR with menu-driven notes
Every plan, grade, refund rule and rival among therapy and clinic software, read from ICANotes’s own pages.
Made by ICANotes · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from ICANotes’s own pages, its app-store listings and our grades. Every fact in it is on ICANotes’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 15 of the 38 other therapy and clinic software we grade
ICANotes is a cloud EHR built for mental health and behavioral health clinicians. It centers on menu-driven note templates with AI assistance, and adds scheduling, a client portal, billing, telehealth, labs and e-prescribing. Prices are per clinician and split by full-time or part-time use.
To get you started, here are 9 things to know about ICANotes, taken from its own pages and our grades.
An EHR means setting up templates and billing first.
- 1
Best for behavioral health notes with menu-driven charting
ICANotes is a behavioral health EHR with menu-driven notes, scheduling, a portal, billing and e-prescribing on higher tiers.
- 2
Paid plans start at $35 a month
As its pricing page puts it: $35 per month for a part-time clinician ($55 full-time), notes only.
- 3
You can try it first
30-day free trial, no credit card required
- 4
It runs on Web
Web.
- 5
Menu-driven notes
Template-driven progress notes, assessments and treatment plans, including BIRP and DAP formats, that you can customize.
- 6
AI scribe option
AI Clinical Notes are an optional $49 per user per month add-on on top of the base plan.
- 7
Scheduling and client portal
Online forms, self-scheduling, automated reminders, secure messaging and a portal for clients come with the Non-Prescribing plan and above.
- 8
A 2.2 GPA, above 15 of 38
That is against the other therapy and clinic software we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace ICANotes you would be making insurance claims sent to payers through a clearinghouse. That is not a weekend's work, with an AI app builder or without one.
ICANotes at a glance
- Pricing
- Free trial, from $35 per month for a part-time clinician ($55 full-time), notes only
- Free plan
- No
- Free trial
- 30-day free trial, no credit card required
- Runs on
- Web
- Made by
- ICANotes, since 1999
- Category
- Therapy & Clinic Software
- Our grade
- 2.2 GPA, fair
The report card
Best for behavioral health notes with menu-driven charting
ICANotes is a behavioral health EHR with menu-driven notes, scheduling, a portal, billing and e-prescribing on higher tiers. A 30-day trial needs no card, but the AI scribe is $49 more, telehealth $20 more, and the page still points to a separate Classic price list.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Notes Only is $55 full-time, Non-Prescribing $75 and Prescribing $213, against a middle of $39 and a dearest tenth from $79. |
| Free plan and trial | C | A 30-day trial with no card and no free plan. |
| Features | B | Notes, scheduling, portal, billing, e-prescribing, labs and rating scales across tiers, but claims and text reminders are priced by contacting sales. |
| Ease of use | C | No store rating on record. An EHR means setting up templates and billing first. |
| Platforms and integrations | C | A web service with no integrations or apps listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who ICANotes is for
- Fits if you are a behavioral health clinician who wants menu-driven notes
- Works for prescribers who want e-prescribing in the same chart
Who it is not for
- Pricey if you prescribe: $213 a month full-time plus a $99 activation fee
- Watch out: telehealth is $20 per user a month and the AI scribe $49 per user a month on top
- Tight if you are part-time: 60 notes a month on the first two tiers and 100 on Prescribing
- Watch out: text reminders, claims and patient statements are priced by contacting sales
Good to know
Good for
- Mental health clinicians who want a purpose-built EHR rather than a general medical one
- Part-time clinicians who want a cheaper tier with a note cap
- Practices with prescribers who need e-prescribing in the same chart
Worth knowing
- Telehealth is a $20 per user per month add-on; the AI scribe is $49 per user per month.
- Text reminders, claims and patient statements are priced by contacting sales.
- Part-time plans cap notes: 60 a month on the first two tiers and 100 on Prescribing.
- The pricing page also points to a separate ICANotes (Classic) price list that is not covered here.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$35
A month to start
ICANotes is a paid product with a free trial, starting at $35 per month for a part-time clinician ($55 full-time), notes only.
Notes Only
$55
per full-time clinician / month
Unlimited notes, templates and cloud storage for non-prescribers. Part-time: $35 a month for 60 notes.
Non-Prescribing
$75
per full-time clinician / month
Adds scheduling with reminders, a client portal, messaging, billing tools and reporting. Part-time: $45, 60 notes.
Prescribing
$213
per full-time clinician / month
Adds e-prescribing, medication management and lab ordering. Part-time: $138, 100 notes. $99 activation fee.
Trying it first
30-day free trial, no credit card required
Read from icanotes.com on Nov 12, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Behavioral health EHR with menu-driven notes. Here is what it does, as its own site describes it, and what it covers: AI features, templates, clinical notes, insurance billing, telehealth, appointment booking.
A web service with no integrations or apps listed.
- Menu-driven notes
- Template-driven progress notes, assessments and treatment plans, including BIRP and DAP formats, that you can customize.
- AI scribe option
- AI Clinical Notes are an optional $49 per user per month add-on on top of the base plan.
- Scheduling and client portal
- Online forms, self-scheduling, automated reminders, secure messaging and a portal for clients come with the Non-Prescribing plan and above.
- Billing
- Verifies insurance, submits claims electronically and posts payments. Claims pricing is quoted by sales.
- E-prescribing and labs
- The Prescribing plan adds e-prescribing with medication management, plus lab ordering and results.
- Rating scales and treatment plans
- Over 100 clinical rating scales live inside the chart, and treatment plans track goals and interventions over time.
Where it runs
- Web
What it works with
Its own pages name no integrations.
ICANotes is made by ICANotes, and has been around since 1999.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
15/38
Other therapy and clinic software it is graded above
ICANotes's GPA of 2.2 is higher than 15 of the 38 other therapy and clinic software we grade, and level with 9.
It stands best on features (B, above 18 of 38) and worst on ease of use (C, above 0).
Its paid plans start at $35 a month, against a middle price of $39 for the category: 11 of the 26 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 7 tools score higher and cost less.
Each grade against the category
Every bar is all 39 therapy and clinic software we grade, cut by the letter each got. ICANotes’s own letter is outlined.
- CValue for moneyAbove 9 of 38
- CFree plan and trialAbove 11 of 38
- BFeaturesAbove 18 of 38
- CEase of useAbove 0 of 38
- CPlatforms and integrationsAbove 0 of 38
Price against what you get
Each dot is one of 27 therapy and clinic software. Further left costs less; higher up scores better on features, ease of use and platforms. ICANotes is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace ICANotes you would be making insurance claims sent to payers through a clearinghouse. That is not a weekend's work, with an AI app builder or without one.
It costs $420 a year.
What you could make
- Clinical notes, appointment booking and templates: an app builder makes these well.
What you could not
- Insurance claims sent to payers through a clearinghouse.
- Video sessions that meet health privacy rules.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. ICANotes’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
TherapyNotes, SimplePractice, Valant, TheraNest and Owl Practice
The 5 tools ICANotes is most often weighed against, with where each one differs from it.
- 2.2GPA
TherapyNotes
Free trial · from $69/mo
Behavioral health EHR with notes, insurance billing and client portal.
- Only TherapyNotes lists iOS and Android apps.
- ICANotes also covers templates and appointment booking.
- TherapyNotes also covers transcription.
- 2.8GPA
SimplePractice
Free trial · from $49/mo
Practice management and EHR for private-practice therapists.
- Only SimplePractice lists iOS and Android apps.
- ICANotes also covers templates.
- SimplePractice also covers transcription.
- 1.8GPA
Valant
Paid
Behavioral health EHR for therapy and psychiatry practices.
- ICANotes also covers templates.
- Valant also covers forms.
- 2.2GPA
TheraNest
Free trial · from $27/mo
Mental health EHR with claims, telehealth and credentialing help.
- ICANotes also covers templates.
- TheraNest also covers transcription.
- 2.2GPA
Owl Practice
Free trial · from $60/mo
Web-based practice management built for mental health therapists.
- ICANotes also covers templates.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
11
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is ICANotes free?
No, ICANotes is a paid product, but you can try it first. 30-day free trial, no credit card required.
How much does ICANotes cost?
ICANotes lists 3 plans. Notes Only: $55 per full-time clinician / month.
What platforms does ICANotes work on?
ICANotes is available on Web.
Does ICANotes have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. ICANotes is listed for Web.
Does ICANotes have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. ICANotes is listed for Web.
Is ICANotes open source?
ICANotes is not described as open source on its own site, as read on Nov 12, 2026.
Who makes ICANotes?
ICANotes is made by a company of the same name. It dates from 1999.
What are the alternatives to ICANotes?
The closest alternatives to ICANotes in our directory are TherapyNotes, SimplePractice, Valant, TheraNest and Owl Practice.
How does ICANotes compare with other therapy and clinic software?
ICANotes's GPA of 2.2 is higher than 15 of the 38 other therapy and clinic software we grade, and level with 9.
Is ICANotes good value for money?
ToolGPA grades ICANotes C for value for money. Its paid plans start at $35 a month, against a middle price of $39 for the category: 11 of the 26 others that charge start lower.
Could I make my own version of ICANotes?
To replace ICANotes you would be making insurance claims sent to payers through a clearinghouse.
Where this guide comes from
The prices, plans, platforms and features were read from ICANotes’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from ICANotes's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by ICANotes. Prices change, so check icanotes.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- ICANotes, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/icanotes
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "ICANotes: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/icanotes
Know someone choosing between therapy and clinic software?
Send them this guide: toolgpa.com/tools/icanotes/guide
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See our other guides
The best-graded therapy and clinic software after ICANotes, each with an Insider's Guide of its own.
- Therapy & Clinic Software Insider's GuideEvery one of the 39 therapy and clinic software we grade, compared
- Halaxy Insider's GuideFree practice management software for health practitioners3.0 GPA
- SimplePractice Insider's GuidePractice management and EHR for private-practice therapists2.8 GPA
- Upheal Insider's GuideAI therapy notes, with an optional full practice EHR2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what ICANotes’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. ICANotes is a trademark of its owner, and this guide is not made, paid for or approved by ICANotes. Prices and plans change: check icanotes.com before you buy.