ICANotes review (2026): is it worth $35 a month?
Behavioral health EHR with menu-driven notes
Black Friday: is there a ICANotes sale?
ICANotes report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for behavioral health notes with menu-driven charting
ICANotes is a behavioral health EHR with menu-driven notes, scheduling, a portal, billing and e-prescribing on higher tiers. A 30-day trial needs no card, but the AI scribe is $49 more, telehealth $20 more, and the page still points to a separate Classic price list.
Who ICANotes is for
- Fits if you are a behavioral health clinician who wants menu-driven notes
- Works for prescribers who want e-prescribing in the same chart
Who ICANotes is not for
- Pricey if you prescribe: $213 a month full-time plus a $99 activation fee
- Watch out: telehealth is $20 per user a month and the AI scribe $49 per user a month on top
- Tight if you are part-time: 60 notes a month on the first two tiers and 100 on Prescribing
- Watch out: text reminders, claims and patient statements are priced by contacting sales
Why ICANotes gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNotes Only is $55 full-time, Non-Prescribing $75 and Prescribing $213, against a middle of $39 and a dearest tenth from $79.
- CFree plan and trialA 30-day trial with no card and no free plan.
- BFeaturesNotes, scheduling, portal, billing, e-prescribing, labs and rating scales across tiers, but claims and text reminders are priced by contacting sales.
- CEase of useNo store rating on record. An EHR means setting up templates and billing first.
- CPlatforms and integrationsA web service with no integrations or apps listed.
What these grades rest on. Graded from this listing, whose facts were read from ICANotes's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/icanotes#review"><img src="https://toolgpa.com/badge/icanotes.svg" alt="ICANotes: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where ICANotes stands among therapy and clinic software
ICANotes's GPA of 2.2 is higher than 15 of the 38 other therapy and clinic software we grade, and level with 9.
It stands best on features (B, above 18 of 38) and worst on ease of use (C, above 0).
Its paid plans start at $35 a month, against a middle price of $39 for the category: 11 of the 26 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 7 tools score higher and cost less.
Each grade against the category
Every bar is all 39 therapy and clinic software we grade, cut by the letter each got. ICANotes’s own letter is outlined.
- CValue for moneyAbove 9 of 38, level with 22
- CFree plan and trialAbove 11 of 38, level with 23
- BFeaturesAbove 18 of 38, level with 20
- CEase of useAbove 0 of 38, level with 37
- CPlatforms and integrationsAbove 0 of 38, level with 13
Price against what you get
Each dot is one of 27 therapy and clinic software. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep ICANotes, or make your own?
Keep it
To replace ICANotes you would be making insurance claims sent to payers through a clearinghouse. That is not a weekend's work, with an AI app builder or without one.
It costs $420 a year.
What you could make
- Clinical notes, appointment booking and templates: an app builder makes these well.
What you could not
- Insurance claims sent to payers through a clearinghouse.
- Video sessions that meet health privacy rules.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. ICANotes’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is ICANotes?
ICANotes is a cloud EHR built for mental health and behavioral health clinicians. It centers on menu-driven note templates with AI assistance, and adds scheduling, a client portal, billing, telehealth, labs and e-prescribing. Prices are per clinician and split by full-time or part-time use.
Worth knowing
- Telehealth is a $20 per user per month add-on; the AI scribe is $49 per user per month.
- Text reminders, claims and patient statements are priced by contacting sales.
- Part-time plans cap notes: 60 a month on the first two tiers and 100 on Prescribing.
- The pricing page also points to a separate ICANotes (Classic) price list that is not covered here.
Key features
- Menu-driven notes
- Template-driven progress notes, assessments and treatment plans, including BIRP and DAP formats, that you can customize.
- AI scribe option
- AI Clinical Notes are an optional $49 per user per month add-on on top of the base plan.
- Scheduling and client portal
- Online forms, self-scheduling, automated reminders, secure messaging and a portal for clients come with the Non-Prescribing plan and above.
- Billing
- Verifies insurance, submits claims electronically and posts payments. Claims pricing is quoted by sales.
- E-prescribing and labs
- The Prescribing plan adds e-prescribing with medication management, plus lab ordering and results.
- Rating scales and treatment plans
- Over 100 clinical rating scales live inside the chart, and treatment plans track goals and interventions over time.
ICANotes pricing
As of Nov 12, 2026, ICANotes is a paid product with a free trial, starting at $35 per month for a part-time clinician ($55 full-time), notes only.
- Starts at
- $35 per month for a part-time clinician ($55 full-time), notes only
- Free plan
- None
- Free trial
- 30-day free trial, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Notes Only | $55per full-time clinician / month | Unlimited notes, templates and cloud storage for non-prescribers. Part-time: $35 a month for 60 notes. |
| Non-Prescribing | $75per full-time clinician / month | Adds scheduling with reminders, a client portal, messaging, billing tools and reporting. Part-time: $45, 60 notes. |
| Prescribing | $213per full-time clinician / month | Adds e-prescribing, medication management and lab ordering. Part-time: $138, 100 notes. $99 activation fee. |
Read from icanotes.com on Nov 12, 2026. Prices change, so confirm with ICANotes before you buy.
ICANotes alternatives
- ICANotes vs TherapyNotes
Free trial · from $69/mo
- ICANotes vs SimplePractice
Free trial · from $49/mo
- ICANotes vs TheraNest
Free trial · from $27/mo
- ICANotes vs Owl Practice
Free trial · from $60/mo
Common questions
Does ICANotes have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. ICANotes is listed for Web.
Does ICANotes have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. ICANotes is listed for Web.
Is ICANotes open source?
ICANotes is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.