The ISL Online Insider’s Guide
Everything we know about ISL Online in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
ISL Online
The Insider’s Guide
Remote support and unattended access, cloud or self-hosted
Every plan, grade, refund rule and rival among remote desktop apps, read from ISL Online’s own pages.
Made by ISL Online · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from ISL Online’s own pages, its app-store listings and our grades. Every fact in it is on ISL Online’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 11 of the 35 other remote desktop apps we grade
ISL Online is remote desktop software for support teams and IT admins. Technicians use the ISL Light app on Windows, macOS or Linux to start support sessions or reach unattended computers, and the software is offered as a cloud license, a self-hosted server or a managed private cloud. Plans are priced by licensed or concurrent users.
To get you started, here are 9 things to know about ISL Online, taken from its own pages and our grades.
Deployment links, user management and hosting choices mean some setup.
- 1
Best for remote support and access with a self-hosted option
ISL Online is a remote support and access tool with attended and unattended sessions, RDP and SSH connections and cloud, self-hosted and private-cloud options.
- 2
Paid plans start at $16.90 a month
As its pricing page puts it: $16.90 per month, billed annually ($202.80 per year).
- 3
You can try it first
15-day free trial for 1 user and 5 managed devices.
- 4
It runs on 5 platforms
Windows, macOS, Linux, iOS and Android.
- 5
Attended and unattended sessions
Technicians can support a user live or connect to computers set up for unattended access, including Android devices through the ISL Light app.
- 6
Connect via RDP and SSH
The site says technicians can jump to remote computers over RDP or SSH without VPN tunneling or firewall changes.
- 7
Session tools
The plan comparison lists session recording, a file manager, chat, audio and video calls, multiple monitors, curtain mode and a clipboard.
- 8
A 2.4 GPA, above 11 of 35
That is against the other remote desktop apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace ISL Online you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.
ISL Online at a glance
- Pricing
- Free trial, from $16.90 per month, billed annually ($202.80 per year)
- Free plan
- No
- Free trial
- 15-day free trial for 1 user and 5 managed devices.
- Runs on
- macOS, Windows, Linux, iOS, Android
- Made by
- ISL Online
- Category
- Remote Desktop
- Our grade
- 2.4 GPA, fair
The report card
Best for remote support and access with a self-hosted option
ISL Online is a remote support and access tool with attended and unattended sessions, RDP and SSH connections and cloud, self-hosted and private-cloud options. Starter is $16.90 a month billed annually for 1 user and 10 devices, and the bigger plans are priced per concurrent user. There's no month-to-month price.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Starter is $16.90 a month billed annually, between the $10.00 middle and the $28.00 dearer quarter for remote access tools. Standard is $34.90 per concurrent user. |
| Free plan and trial | C | A 15-day trial for 1 user and 5 managed devices, with no free plan after it. The pages read don't say whether a card is needed. |
| Features | B | Attended and unattended sessions, RDP and SSH, session tools, hosting options and a REST API. The API isn't on Starter, but nothing is missing from the core job. |
| Ease of use | C | No rating on record. Deployment links, user management and hosting choices mean some setup. |
| Platforms and integrations | B | Windows, Mac, Linux, iOS and Android, plus a REST API. No web version is listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who ISL Online is for
- Fits if you give support to customers and want a self-hosted server option
- Works for small teams that fit within 10 managed devices on Starter
Who it is not for
- Tight if you stay on Starter: 10 managed devices, and no REST API
- Pricey if you grow, as Standard, Premium and Self-Hosted are priced per concurrent user
- Watch out: only yearly-billed monthly figures are shown, with no month-to-month price, and tax is extra
- Skip it if you need SSO on a smaller plan, because external authentication starts above Standard
Good to know
Good for
- Help desks that need attended and unattended remote support
- Organizations that must keep sessions on their own servers
- Small teams that want a per-user yearly price
Worth knowing
- Standard, Premium and Self-Hosted are priced per concurrent user, and the checkout steps run from 1 to 20+ users.
- The pricing page shows monthly figures billed yearly; no month-to-month price is displayed.
- The REST API is not available on the Starter plan, and external authentication starts above Standard.
- A 15-day money-back guarantee applies; prices exclude tax.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$16.90
A month to start
ISL Online is a paid product with a free trial, starting at $16.90 per month, billed annually ($202.80 per year).
The pages read don't say whether a card is needed.
Starter
$16.90
per month for 1 licensed user, billed annually
$202.80 a year. 10 managed devices, mobile support, RDP connections, email invites and custom deployment links.
Standard
$34.90
per month for 1 concurrent user, billed annually
$418.80 a year per concurrent user. 40 licensed users, 1000 managed devices, user management and device permissions.
Premium
$54.90
per month for 1 concurrent user, billed annually
$658.80 a year per concurrent user. Unlimited users and devices, SSO/SAML, advanced customization and premium support.
Self-Hosted
$44.90
per month for 1 concurrent user, billed annually
$538.80 a year per concurrent user. On-premises server with unlimited users and devices; SAML SSO or LDAP supported.
Managed Private Cloud
$99.90
per month per concurrent user, billed annually
Single-tenant system sold from 20 licenses, so $23,976 a year at the entry point. Includes an account manager.
Trying it first
15-day free trial for 1 user and 5 managed devices.
Read from islonline.com on Nov 12, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
5
Places it runs: macOS, Windows, Linux, iOS and Android
Remote support and unattended access, cloud or self-hosted. Here is what it does, as its own site describes it, and what it covers: self-hostable, public API, remote desktop.
Attended and unattended sessions, RDP and SSH, session tools, hosting options and a REST API.
- Attended and unattended sessions
- Technicians can support a user live or connect to computers set up for unattended access, including Android devices through the ISL Light app.
- Connect via RDP and SSH
- The site says technicians can jump to remote computers over RDP or SSH without VPN tunneling or firewall changes.
- Session tools
- The plan comparison lists session recording, a file manager, chat, audio and video calls, multiple monitors, curtain mode and a clipboard.
- Hosting options
- Besides the cloud license, ISL Online sells a self-hosted server license and a single-tenant managed private cloud.
- Management and API
- Higher plans add computer groups, user management, permissions, reports and a REST API; Premium and Self-Hosted add external authentication.
Where it runs
- macOS
- Windows
- Linux
- iOS
- Android
What it works with
Its own pages name no integrations.
ISL Online is made by ISL Online.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
11/35
Other remote desktop apps it is graded above
ISL Online's GPA of 2.4 is higher than 11 of the 35 other remote desktop apps we grade, and level with 8.
It stands best on features (B, above 25 of 35) and worst on free plan and trial (C, above 2).
Its paid plans start at $16.90 a month, against a middle price of $8.33 for the category: 13 of the 20 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 3 tools score higher and cost less.
Each grade against the category
Every bar is all 36 remote desktop apps we grade, cut by the letter each got. ISL Online’s own letter is outlined.
- CValue for moneyAbove 4 of 35
- CFree plan and trialAbove 2 of 35
- BFeaturesAbove 25 of 35
- CEase of useAbove 2 of 35
- BPlatforms and integrationsAbove 8 of 35
Price against what you get
Each dot is one of 29 remote desktop apps. Further left costs less; higher up scores better on features, ease of use and platforms. ISL Online is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace ISL Online you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 16 of the 35 other remote desktop apps grade higher. It costs $202.80 a year.
What you could not
- A fast, secure link to another computer through any network.
- Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other.
- An API that other software can build on.
- What a company asks for before it lets staff use something: roles and permissions.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. ISL Online’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
TeamViewer, AnyDesk, Splashtop, Zoho Assist and BeyondTrust Remote Support
The 5 tools ISL Online is most often weighed against, with where each one differs from it.
- 2.6GPA
TeamViewer
Free plan · from $619.99/yr
Remote access and IT support, free for personal use only.
- TeamViewer has a free plan. ISL Online does not, though it has a free trial.
- Only TeamViewer lists a web app.
- ISL Online is self-hostable, according to its own site.
- 2.4GPA
AnyDesk
Free plan
Remote desktop app, free for personal use, licensed for business.
- AnyDesk has a free plan. ISL Online does not, though it has a free trial.
- 2.8GPA
Splashtop
Free plan · from $23.99/yr
Remote access to your own computers, plus separate IT support plans.
- Splashtop has a free plan. ISL Online does not, though it has a free trial.
- 3.0GPA
Zoho Assist
Free plan · from $10/mo
Remote support and unattended access for help desks and IT teams.
- Zoho Assist has a free plan. ISL Online does not, though it has a free trial.
- Only Zoho Assist lists a web app.
- ISL Online is self-hostable, according to its own site.
- 2.2GPA
BeyondTrust Remote Support
Paid
Enterprise remote support for IT service desks, licensed by seat.
- Only ISL Online lists a Windows app.
- Only BeyondTrust Remote Support lists a web app.
- ISL Online is self-hostable, according to its own site.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
11
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is ISL Online free?
No, ISL Online is a paid product, but you can try it first. 15-day free trial for 1 user and 5 managed devices.
How much does ISL Online cost?
ISL Online lists 5 plans. Starter: $16.90 per month for 1 licensed user, billed annually.
What platforms does ISL Online work on?
ISL Online is available on Windows, macOS, Linux, iOS and Android.
Is ISL Online open source?
ISL Online is not described as open source on its own site, as read on Nov 12, 2026.
Can ISL Online be self-hosted?
Yes. ISL Online's own site says it can be run on a server of your own.
Does ISL Online have an API?
Yes. ISL Online offers a public API, according to its own site.
Who makes ISL Online?
ISL Online is made by a company of the same name.
What are the alternatives to ISL Online?
The closest alternatives to ISL Online in our directory are TeamViewer, AnyDesk, Splashtop, Zoho Assist and BeyondTrust Remote Support.
How does ISL Online compare with other remote desktop apps?
ISL Online's GPA of 2.4 is higher than 11 of the 35 other remote desktop apps we grade, and level with 8.
Is ISL Online good value for money?
ToolGPA grades ISL Online C for value for money. Its paid plans start at $16.90 a month, against a middle price of $8.33 for the category: 13 of the 20 others that charge start lower.
Could I make my own version of ISL Online?
To replace ISL Online you would be making a fast, secure link to another computer through any network.
Where this guide comes from
The prices, plans, platforms and features were read from ISL Online’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from ISL Online's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by ISL Online. Prices change, so check islonline.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- ISL Online, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/isl-online
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "ISL Online: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/isl-online
Know someone choosing between remote desktop apps?
Send them this guide: toolgpa.com/tools/isl-online/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded remote desktop apps after ISL Online, each with an Insider's Guide of its own.
- Remote Desktop Insider's GuideEvery one of the 36 remote desktop apps we grade, compared
- Chrome Remote Desktop Insider's GuideGoogle's free remote access to your own computers from a browser3.2 GPA
- Jump Desktop Insider's GuideRemote desktop with one-time app licences and a per-user team plan3.2 GPA
- Moonlight Insider's GuideOpen-source client for streaming PC games to other devices3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what ISL Online’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. ISL Online is a trademark of its owner, and this guide is not made, paid for or approved by ISL Online. Prices and plans change: check islonline.com before you buy.