Kitomba review (2026): is it worth it?
Salon and spa software from Australia and New Zealand, quote-based
Black Friday: is there a Kitomba sale?
Kitomba report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for salons in Australia and New Zealand
Kitomba is salon and spa software from Australia and New Zealand with booking, point of sale and its own payments. It publishes no prices at all, you answer questions to get a quote, and nothing says it's available outside those two countries.
Who Kitomba is for
- Fits if you run a salon in Australia or New Zealand and use Xero
- Works for owners who want marketing and payments from the same vendor
Who Kitomba is not for
- Skip it if you want to see a price first, as none is published
- Not for you if you're outside Australia and New Zealand, where only those phone lines are given
- Watch out: REACH.ai and Reputation AI cost extra
- Watch out: the 20% off on software fees applies only to the Plus range with Kitomba Pay
- Tight if you want a free trial, as none is listed
Why Kitomba gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNo price is published, so it sits in the middle: the page asks a few questions and returns a quote.
- FFree plan and trialNo free plan and no trial shown on the listing, so nothing here is free.
- BFeaturesAppointment book, online booking, point of sale, client cards and forms, reminders and reporting. Nothing in the listing shows a gap in the core job.
- CEase of useNo store rating on record, and it's a full salon system to set up.
- BPlatforms and integrationsWeb only, with Xero, Mailchimp, REACH.ai and Vish links. No phone or computer apps are named.
What these grades rest on. Graded from this listing, whose facts were read from Kitomba's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/kitomba#review"><img src="https://toolgpa.com/badge/kitomba.svg" alt="Kitomba: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where Kitomba stands among salon, spa and studio booking apps
Kitomba's GPA of 2.0 is higher than 32 of the 85 other salon, spa and studio booking apps we grade, and level with 15.
It stands best on features (B, above 42 of 85) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 86 salon, spa and studio booking apps we grade, cut by the letter each got. Kitomba’s own letter is outlined.
- CValue for moneyAbove 12 of 85, level with 56
- FFree plan and trialAbove 0 of 85, level with 39
- BFeaturesAbove 42 of 85, level with 43
- CEase of useAbove 0 of 85, level with 80
- BPlatforms and integrationsAbove 22 of 85, level with 61
Keep Kitomba, or make your own?
Keep it
To replace Kitomba you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
What you could make
- Appointment booking, inventory, reports and review collection: an app builder makes these well.
What you could not
- Texts to thousands of numbers, registered with the carriers.
- Newsletters sent to thousands of people that still reach the inbox.
- It plugs into other products, Xero, Mailchimp and REACH.ai among them.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Kitomba’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Kitomba?
Kitomba is salon, spa, barber and clinic software with an appointment book, online booking, point of sale, client cards, digital forms, marketing and reporting. It runs its own card payments through Kitomba Pay. Its pages are written for salons in Australia and New Zealand, and prices come from an on-site questionnaire.
Worth knowing
- No prices are published: the page asks a few questions and returns a quote, so this listing carries no plan prices.
- The Plus range with Kitomba Pay is advertised with 20% off software fees; the discount applies only to those plans.
- REACH.ai marketing and Reputation AI features carry separate charges and are offered in New Zealand and Australia.
- The pages mention only Australian and New Zealand phone lines, so availability elsewhere is unclear.
Key features
- Appointment book and booking
- Appointment book with rooms and equipment, packages, waitlist and repeat appointments, plus a branded online booking site with deposits.
- Point of sale and Kitomba Pay
- Checkout with integrated EFTPOS, online payments, pay-by-link and card on file; funds are paid into the bank the next business day.
- Client cards and forms
- Client cards hold notes, photos and documents, and digital consultation forms can be sent by text or email before a visit.
- Marketing and reminders
- Text and email campaigns, automated Everyday Marketing, two-way reminders and a messaging inbox; REACH.ai tools carry separate charges.
- Reporting and targets
- A business summary, advanced reports, staff targets and a Benchmark view comparing your business with others in the industry.
- Plan tiers
- Lite, Grow, Pro and Enterprise tiers add targets, waitlists, loyalty, staff time tracking, Xero and multi-location views as you move up.
Kitomba pricing
We could not confirm Kitomba’s current pricing from its own site, so we are not listing plans here. See kitomba.com for current prices.
Works with
- Xero
- Mailchimp
- REACH.ai
- Vish
- Google Analytics
Kitomba alternatives
- Kitomba vs Fresha
Free trial · from $19.95/mo
- Kitomba vs Vagaro
Free trial · from $30/mo
- Kitomba vs Booksy
Free trial · from $29.99/mo
Common questions
Does Kitomba have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Kitomba is listed for Web.
Does Kitomba have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Kitomba is listed for Web.
Is Kitomba open source?
Kitomba is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.