The Kitomba Insider’s Guide
Everything we know about Kitomba in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Kitomba
The Insider’s Guide
Salon and spa software from Australia and New Zealand, quote-based
Every plan, grade, refund rule and rival among salon, spa and studio booking apps, read from Kitomba’s own pages.
Made by Kitomba · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Kitomba’s own pages, its app-store listings and our grades. Every fact in it is on Kitomba’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 32 of the 85 other salon, spa and studio booking apps we grade
Kitomba is salon, spa, barber and clinic software with an appointment book, online booking, point of sale, client cards, digital forms, marketing and reporting. It runs its own card payments through Kitomba Pay. Its pages are written for salons in Australia and New Zealand, and prices come from an on-site questionnaire.
To get you started, here are 7 things to know about Kitomba, taken from its own pages and our grades.
It publishes no prices at all, you answer questions to get a quote, and nothing says it's available outside those two countries.
- 1
Best for salons in Australia and New Zealand
Kitomba is salon and spa software from Australia and New Zealand with booking, point of sale and its own payments.
- 2
It runs on Web
Web.
- 3
Appointment book and booking
Appointment book with rooms and equipment, packages, waitlist and repeat appointments, plus a branded online booking site with deposits.
- 4
Point of sale and Kitomba Pay
Checkout with integrated EFTPOS, online payments, pay-by-link and card on file; funds are paid into the bank the next business day.
- 5
Client cards and forms
Client cards hold notes, photos and documents, and digital consultation forms can be sent by text or email before a visit.
- 6
A 2.0 GPA, above 32 of 85
That is against the other salon, spa and studio booking apps we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Kitomba you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
Kitomba at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- Kitomba
- Category
- Salon, Spa & Studio Booking
- Our grade
- 2.0 GPA, fair
The report card
Best for salons in Australia and New Zealand
Kitomba is salon and spa software from Australia and New Zealand with booking, point of sale and its own payments. It publishes no prices at all, you answer questions to get a quote, and nothing says it's available outside those two countries.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price is published, so it sits in the middle: the page asks a few questions and returns a quote. |
| Free plan and trial | F | No free plan and no trial shown on the listing, so nothing here is free. |
| Features | B | Appointment book, online booking, point of sale, client cards and forms, reminders and reporting. Nothing in the listing shows a gap in the core job. |
| Ease of use | C | No store rating on record, and it's a full salon system to set up. |
| Platforms and integrations | B | Web only, with Xero, Mailchimp, REACH.ai and Vish links. No phone or computer apps are named. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Kitomba is for
- Fits if you run a salon in Australia or New Zealand and use Xero
- Works for owners who want marketing and payments from the same vendor
Who it is not for
- Skip it if you want to see a price first, as none is published
- Not for you if you're outside Australia and New Zealand, where only those phone lines are given
- Watch out: REACH.ai and Reputation AI cost extra
- Watch out: the 20% off on software fees applies only to the Plus range with Kitomba Pay
- Tight if you want a free trial, as none is listed
Good to know
Good for
- Hair, beauty and spa salons in Australia and New Zealand
- Salons that want phone support included on every plan
- Multi-location salon groups on the Enterprise tier
Worth knowing
- No prices are published: the page asks a few questions and returns a quote, so this listing carries no plan prices.
- The Plus range with Kitomba Pay is advertised with 20% off software fees; the discount applies only to those plans.
- REACH.ai marketing and Reputation AI features carry separate charges and are offered in New Zealand and Australia.
- The pages mention only Australian and New Zealand phone lines, so availability elsewhere is unclear.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Kitomba's current pricing could not be confirmed from its own site.
No price is published, so it sits in the middle: the page asks a few questions and returns a quote.
We could not confirm Kitomba’s current prices from its own site, so this guide lists no plans. kitomba.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Salon and spa software from Australia and New Zealand, quote-based. Here is what it does, as its own site describes it, and what it covers: reports, email campaigns, inventory, appointment booking, sMS marketing, review collection.
Appointment book, online booking, point of sale, client cards and forms, reminders and reporting.
- Appointment book and booking
- Appointment book with rooms and equipment, packages, waitlist and repeat appointments, plus a branded online booking site with deposits.
- Point of sale and Kitomba Pay
- Checkout with integrated EFTPOS, online payments, pay-by-link and card on file; funds are paid into the bank the next business day.
- Client cards and forms
- Client cards hold notes, photos and documents, and digital consultation forms can be sent by text or email before a visit.
- Marketing and reminders
- Text and email campaigns, automated Everyday Marketing, two-way reminders and a messaging inbox; REACH.ai tools carry separate charges.
- Reporting and targets
- A business summary, advanced reports, staff targets and a Benchmark view comparing your business with others in the industry.
- Plan tiers
- Lite, Grow, Pro and Enterprise tiers add targets, waitlists, loyalty, staff time tracking, Xero and multi-location views as you move up.
Where it runs
- Web
What it works with
- Xero
- Mailchimp
- REACH.ai
- Vish
- Google Analytics
Kitomba is made by Kitomba.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
32/85
Other salon, spa and studio booking apps it is graded above
Kitomba's GPA of 2.0 is higher than 32 of the 85 other salon, spa and studio booking apps we grade, and level with 15.
It stands best on features (B, above 42 of 85) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 86 salon, spa and studio booking apps we grade, cut by the letter each got. Kitomba’s own letter is outlined.
- CValue for moneyAbove 12 of 85
- FFree plan and trialAbove 0 of 85
- BFeaturesAbove 42 of 85
- CEase of useAbove 0 of 85
- BPlatforms and integrationsAbove 22 of 85
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Kitomba you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
What you could make
- Appointment booking, inventory, reports and review collection: an app builder makes these well.
What you could not
- Texts to thousands of numbers, registered with the carriers.
- Newsletters sent to thousands of people that still reach the inbox.
- It plugs into other products, Xero, Mailchimp and REACH.ai among them.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Kitomba’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Fresha, Phorest, Vagaro and Booksy
The 4 tools Kitomba is most often weighed against, with where each one differs from it.
- 3.0GPA
Fresha
Free trial · from $19.95/mo
Salon and spa booking with a consumer marketplace for new clients.
- Only Fresha lists iOS and Android apps.
- Kitomba also covers reports and sMS marketing.
- Fresha also covers shift scheduling.
- 1.8GPA
Phorest
Paid
Salon and medspa software for booking, POS and marketing.
- Only Phorest lists Windows, macOS, iOS and Android apps.
- Kitomba also covers email campaigns and inventory.
- 2.6GPA
Vagaro
Free trial · from $30/mo
Booking, payments and marketing for salons, spas and studios.
- Only Vagaro lists iOS and Android apps.
- Kitomba also covers reports, sMS marketing and review collection.
- Vagaro also covers forms, payroll and class booking.
- 2.6GPA
Booksy
Free trial · from $29.99/mo
Booking app and marketplace for barbers, salons and beauty pros.
- Only Booksy lists iOS and Android apps.
- Kitomba also covers reports, inventory and review collection.
- Booksy also covers forms.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
10
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Kitomba free?
No. Kitomba is a paid product.
What platforms does Kitomba work on?
Kitomba is available on Web.
Does Kitomba have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Kitomba is listed for Web.
Does Kitomba have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Kitomba is listed for Web.
Is Kitomba open source?
Kitomba is not described as open source on its own site, as read on Nov 13, 2026.
What does Kitomba integrate with?
Kitomba's listing names Xero, Mailchimp, REACH.ai, Vish, Facebook, Instagram and Google Analytics.
Who makes Kitomba?
Kitomba is made by a company of the same name.
What are the alternatives to Kitomba?
The closest alternatives to Kitomba in our directory are Fresha, Phorest, Vagaro and Booksy.
How does Kitomba compare with other salon, spa and studio booking apps?
Kitomba's GPA of 2.0 is higher than 32 of the 85 other salon, spa and studio booking apps we grade, and level with 15.
Could I make my own version of Kitomba?
To replace Kitomba you would be making texts to thousands of numbers, registered with the carriers.
Where this guide comes from
The prices, plans, platforms and features were read from Kitomba’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Kitomba's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Kitomba. Prices change, so check kitomba.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Kitomba, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/kitomba
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Kitomba: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/kitomba
Know someone choosing between salon, spa and studio booking apps?
Send them this guide: toolgpa.com/tools/kitomba/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded salon, spa and studio booking apps after Kitomba, each with an Insider's Guide of its own.
- Salon, Spa & Studio Booking Insider's GuideEvery one of the 86 salon, spa and studio booking apps we grade, compared
- Square Appointments Insider's GuideBooking, point of sale and payments for appointment businesses3.2 GPA
- Fresha Insider's GuideSalon and spa booking with a consumer marketplace for new clients3.0 GPA
- Barberly Insider's GuideBarbershop booking software with a branded mobile app2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Kitomba’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Kitomba is a trademark of its owner, and this guide is not made, paid for or approved by Kitomba. Prices and plans change: check kitomba.com before you buy.