Text by LiveChat Essential
The Text by LiveChat Essential plan costs $19 per user / month, billed annually ($25 billed monthly).
What the plan includes
Chat, inbox and ticketing, 1 AI Agent with 10 AI resolutions a month, 50 live visitors tracked, 3 proactive campaigns and 60 days of chat history.
As stated on livechat.comThe plans either side of it
- Growth$79 per user / month, billed annually ($99 billed monthly)one above
Adds 10 AI Agents and 200 AI resolutions a month, chat supervision, shared canned replies, unlimited history, 400 live visitors and team reports.
What else costs about this much
| Tool | Starts at | Free plan |
|---|---|---|
| Chatwoot | $19 a month | Yes |
| Freshdesk | $19 a month | No |
| Freshservice | $19 a month | No |
| HelpDesk | $19 a month | No |
| Zendesk | $19 a month | No |
| Enchant | $20 a month | Yes |
Each tool’s own starting price, within a quarter of what this plan costs. A starting price is not the same plan, so read what each one includes before weighing them against each other.
Text by LiveChat Essential questions
How much is the Text by LiveChat Essential plan?
The Text by LiveChat Essential plan costs $19 per user / month, billed annually ($25 billed monthly). Chat, inbox and ticketing, 1 AI Agent with 10 AI resolutions a month, 50 live visitors tracked, 3 proactive campaigns and 60 days of chat history.
Is it worth moving from Essential to Growth?
That depends on what you need. Growth costs $79 per user / month, billed annually ($99 billed monthly) and adds adds 10 AI Agents and 200 AI resolutions a month, chat supervision, shared canned replies, unlimited history, 400 live visitors and team reports. The listing is what each plan states; neither plan is graded on its own.
Does Text by LiveChat have a free plan or a trial?
There is no free plan, but there is a 14-day free trial of Essential or Growth, no credit card required.
When was this checked?
Oct 17, 2026, against https://www.livechat.com/pricing/. Vendors change prices and plans without notice, so confirm on their site before you buy.