The Meta Muse Insider’s Guide
Everything we know about Meta Muse in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Meta Muse
The Insider’s Guide
Meta's personal AI agent for everyday tasks, goals and purchases
Every plan, grade, refund rule and rival among AI agents, read from Meta Muse’s own pages.
Made by Meta · checked Oct 5, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05After you payGetting your money back, getting out, and getting help
- 06The alternativesThe tools it is most often weighed against, side by side
- 07Quick answersThe questions people ask about it, each answered in a line or two
- 08About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Meta Muse’s own pages, its app-store listings and our grades. Every fact in it is on Meta Muse’s page too, where it is kept up to date. Checked Oct 5, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.6
GPA, above 27 of the 51 other AI agents we grade
Muse is Meta's personal AI agent, listed in app stores as Muse from Meta. You message it in the Muse app, on a Mac, on the web or in WhatsApp, and it carries out tasks on a dedicated cloud computer with its own browser: managing email and calendars, making bookings, shopping and tracking goals, with approval required before sensitive actions. It was introduced in September 2026, is rolling out in the US, and is free up to a usage limit with two paid plans above that.
To get you started, here are 10 things to know about Meta Muse, taken from its own pages and our grades.
You message it the way you'd message a person, in the app or in WhatsApp.
- 1
Best for errands you hand over by message
Four connections are on record, there's no API, and you need a Meta account.
- 2
Paid plans start at $20 a month
As its pricing page puts it: $20 per month (Power).
- 3
There is a free plan
Free with a usage limit. When you reach it you can wait for the limit to refresh or upgrade to a paid plan; Meta's help article does not give the size of the free allowance.
- 4
It runs on 4 platforms
Web, macOS, iOS and Android.
- 5
Muse Secure VM
Each user gets a persistent, isolated Linux computer in the cloud with a full browser, shared with the agent, and can step in at any point while a task runs.
- 6
Goals and background work
Given a goal, Muse builds an action plan, tracks progress and takes on tasks along the way. It keeps working after the app is closed and returns when it needs approval.
- 7
Connectors and self-built tools
Connects to email, calendar, Instagram and other apps, with the level of access set by the user. If a task needs a tool that does not exist, Muse builds one.
- 8
Refunds: no set window
Meta says it plainly: cancel and you get no credit and no partial refund unless the law says otherwise. You do keep the plan to the end of the month you paid for, and cancelling is four taps in the app or on the web, so nothing blocks the door.
- 9
A 2.6 GPA, above 27 of 51
That is against the other AI agents we grade, on value, the free plan, features, ease of use and platforms.
- 10
Keep it
To replace Meta Muse you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
Meta Muse at a glance
- Pricing
- Free plan, from $20 per month (Power)
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web, macOS, iOS, Android
- Made by
- Meta, since 2026
- Category
- AI Agents
- Our grade
- 2.6 GPA, good
- Store rating
- 4.9 on the App Store, 154,828 ratings
The report card
Best for errands you hand over by message
Muse is Meta's personal agent: you message it in its app or in WhatsApp, and it books, shops and chases goals on its own cloud computer, asking before it sends or buys. Meta says it's rolling out in the US and still in limited testing, the size of the free allowance isn't published, and the next plan after Power at $20 is Max at $100. Four connections are on record, there's no API, and you need a Meta account.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Power is $20 a month for 500M Muse tokens a week, which is mid-table for agents here, and Max is $100 for 3B. Both renew every month until you cancel, and tokens are the only unit on offer, so there's no cheaper way in. |
| Free plan and trial | C | Free up to a usage limit that refreshes, and then you wait or you pay. Meta's help article doesn't say how big that allowance is, so you'll find the wall by walking into it. |
| Features | C | A persistent cloud computer with a full browser you can step into, goals it keeps chasing after you close the app, approvals with an audit trail and checkout through Link with a one-time card number. For an agent meant to run your errands, though, four connections on record is a short list. |
| Ease of use | A | 4.9 from about 155,000 App Store ratings, the top score on record in this category. You message it the way you'd message a person, in the app or in WhatsApp. You do need a Meta account to get in. |
| Platforms and integrations | B | iPhone, Android, Mac and the web, plus WhatsApp. The other half is thinner: four connections on record, no API, the only desktop download is for Mac, and Meta says it isn't available everywhere yet. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Meta Muse is for
- Fits if you want to hand off bookings, shopping and price tracking by message
- Works for people who live in WhatsApp and don't want one more app to check
Who it is not for
- Skip it if you're outside the US, as Meta says it's rolling out there and still in limited testing
- Not for you if you want a desktop app on Windows, because the only download is for Mac, and the iOS app is iPhone only
- Pricey if you outgrow Power, as the next plan up is $100 a month
- Tight if you're staying free, because Meta doesn't publish how big the free allowance is
- Watch out: you need a Meta account, and there are four connections on record and no API
Good to know
Good for
- Personal errands such as bookings, shopping and price tracking
- People who want to message an agent from WhatsApp
- Long-running goals that need follow-up without checking in
Worth knowing
- Meta says Muse is rolling out in the US, and that Muse and its subscriptions are in limited testing and not available in all locations.
- The size of the free allowance is not published in the help article; Power and Max are capped at 500M and 3B Muse tokens a week.
- A Meta account is required, and subscribers must be 18 or the age of majority in their country.
- The App Store lists the iOS app as iPhone only, requiring iOS 18 or later; the only desktop download offered is for macOS.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$20
A month to start. There is a free plan too
Meta Muse has a free plan. Paid plans start at $20 per month (Power).
Both renew every month until you cancel, and tokens are the only unit on offer, so there's no cheaper way in.
Free
$0
Free use up to a usage limit that refreshes; the size of the allowance is not stated in Meta's help article.
Power
$20
per month
A weekly allowance of 500M Muse tokens. Renews automatically each month until canceled.
Max
$100
per month
A weekly allowance of 3B Muse tokens. Renews automatically each month until canceled.
The free plan
Free with a usage limit. When you reach it you can wait for the limit to refresh or upgrade to a paid plan; Meta's help article does not give the size of the free allowance.
Read from meta.com on Oct 5, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
4
Places it runs: Web, macOS, iOS and Android
Meta's personal AI agent for everyday tasks, goals and purchases. Here is what it does, as its own site describes it, and what it covers: chat assistant, goals, AI agents, research.
For an agent meant to run your errands, though, four connections on record is a short list.
- Muse Secure VM
- Each user gets a persistent, isolated Linux computer in the cloud with a full browser, shared with the agent, and can step in at any point while a task runs.
- Goals and background work
- Given a goal, Muse builds an action plan, tracks progress and takes on tasks along the way. It keeps working after the app is closed and returns when it needs approval.
- Connectors and self-built tools
- Connects to email, calendar, Instagram and other apps, with the level of access set by the user. If a task needs a tool that does not exist, Muse builds one.
- Approvals and audit trail
- Asks before sensitive actions such as sending an email or making a purchase, with options to allow once, always allow or deny, and keeps a record of what it has done and plans to do.
- Purchases through Link
- Checks out with Link, built by Stripe, using a one-time card number so the merchant and the agent never see the real card. Eligible purchases carry Link's purchase protections.
- Mobile, Mac, web and WhatsApp
- Conversations work like messaging a person, in the mobile app, on muse.ai or directly in WhatsApp. The Mac app also works with local files, apps and browser tabs.
Where it runs
- Web
- macOS
- iOS
- Android
What it works with
- Link
Meta Muse is made by Meta, and has been around since 2026.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
27/51
Other AI agents it is graded above
Meta Muse's GPA of 2.6 is higher than 27 of the 51 other AI agents we grade, and level with 12.
It stands best on ease of use (A, above 49 of 51) and worst on features (C, above 0).
Its paid plans start at $20 a month, against a middle price of $21.25 for the category: 15 of the 44 others that charge start lower.
On features, ease of use and platforms it scores 3.0 out of 4. 2 tools score higher and cost less.
Each grade against the category
Every bar is all 52 AI agents we grade, cut by the letter each got. Meta Muse’s own letter is outlined.
- CValue for moneyAbove 14 of 51
- CFree plan and trialAbove 9 of 51
- CFeaturesAbove 0 of 51
- AEase of useAbove 49 of 51
- BPlatforms and integrationsAbove 5 of 51
Price against what you get
Each dot is one of 49 AI agents. Further left costs less; higher up scores better on features, ease of use and platforms. Meta Muse is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Meta Muse you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
It costs $240 a year.
What you could make
- Goals: an app builder makes this well.
What you could not
- An AI agent, with the models and the safeguards behind it.
- An AI model, which you can rent by the request but not make.
- A library of papers and sources to search.
- Apps for macOS, iOS and Android that stay in step with each other.
- Sharing with other people, which means accounts and invitations.
What this rests on. Meta Muse’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Refunds
After you pay
Getting your money back, getting out, and getting help
What happens once you have paid: whether you can get your money back, how to leave, and how to reach a person when something goes wrong. Each is graded from Meta Muse’s own terms and help pages.
Refunds and cancelling
Ordinary · checked Oct 18, 2026
Meta says it plainly: cancel and you get no credit and no partial refund unless the law says otherwise. You do keep the plan to the end of the month you paid for, and cancelling is four taps in the app or on the web, so nothing blocks the door. Leave at least 24 hours before the payment date, though, or Meta says the next month may still be charged. No refunds with an easy exit is the ordinary deal, and a C.
- Refund window
- No set window
- How you cancel
- Yourself, in settings
- Getting your money back
The help article on cancelling says Meta does not provide credits or partial refunds for a cancelled Muse subscription unless required by law, and repeats it under what happens afterwards. Where the subscription was bought through the Apple App Store or Google Play, Meta says that store's own process applies. The Muse terms say refund rights are governed by the Meta Subscription Terms of Service.
Stated on meta.com- How to cancel Meta Muse
You cancel inside Muse: open Settings from the menu, tap Manage subscription under your usage, then Cancel and confirm. It has to be done on the same platform, device type and account you subscribed on, and a subscription bought through the Apple App Store or Google Play is cancelled in that store instead. Meta notes that signing out or deleting the app does not cancel anything.
- Open muse.ai in a browser and log in, or open the Muse mobile app
- Click Menu at the bottom left, then Settings (on mobile, Menu at the top left)
- Below Usage, click Manage subscription
- Click Cancel
- Click Yes, cancel to confirm
- Check for the notification confirming the subscription is cancelled
- What you keep afterwards
The subscription stays active to the end of the current billing cycle and you keep every benefit until then. At the end of the cycle all subscription benefits stop, which on Muse means dropping back to the free usage allowance. Meta says nothing on these pages about the account or the conversations in it, and you can subscribe again at any time.
Stated on meta.com- Renewals
A Muse subscription renews automatically every month unless it is cancelled, charged on the same date each month as the original purchase, or on the last day in a shorter month. The billing pages mention no reminder before a renewal. The troubleshooting article adds that a cancellation has to be made at least 24 hours before the next payment date to avoid being charged for another cycle.
Stated on meta.com
In your favour
- Cancelling is a handful of taps in Muse itself, with nobody to write to.
- You keep the full usage allowance to the end of the month you have paid for.
- Meta is clear in advance that there are no partial refunds, rather than leaving you to find out.
- Muse is free up to a usage limit, so you can stop paying without losing the app.
Watch out for
- No credits and no partial refunds, unless the law where you live requires one.
- Cancel less than 24 hours before the payment date and Meta says the next month may still be charged.
- It renews every month by itself, and no page promises a reminder.
- You must cancel on the same platform, device type and account you bought it on, or you will not see it.
Customer support
Weak · checked Oct 18, 2026
There is no way to reach a person about Muse. The help centre is decent, with a hub for the app and another for subscriptions, and Meta puts an AI support assistant on the front of it. But no page gives an address, a chat with a human or a ticket queue, and when the billing article runs out of ideas about a charge it tells you to contact your bank. Paying customers with no route to a person is a D.
Ways to get help
Contact form or ticket
The Muse terms say that to report a safety, security, compliance or operational concern you submit a form under Help and Support. The terms describe it as a reporting route and no page read offers it for billing or account questions.
Stated on muse.aiHelp centre
Two written hubs: a Muse Help Centre covering connectors, web browsing, privacy, skills, reminders and files, and a Muse subscriptions section covering plans, billing, cancelling and revoked subscriptions. The Meta Help Centre home offers an AI support assistant above them rather than a person.
Stated on meta.com
Not listed on Meta Muse’s pages: live chat, phone.
- When people answer
Its pages do not say.
- How fast it says it replies
Its pages do not say.
- What depends on your plan
Nothing on the pages read gives paying Muse subscribers any support that free users do not have. The subscription pages describe plan differences only as weekly usage allowances, and no faster queue, named contact or service level is mentioned on either plan.
Stated on meta.com
In your favour
- The help centre is detailed and free to read, with separate hubs for the app and for subscriptions.
- The cancelling and billing articles are specific, including the 24-hour cut-off before a payment date.
Watch out for
- No email address, no ticket queue and no human chat is given for Muse anywhere we looked.
- For a charge you cannot explain, Meta's own article sends you to your bank.
- The assistant on the help centre is an AI, and no page says it can pass you to a person.
- Paying for the larger plan buys more usage, not better support.
What these two grades rest on. Read on 18 October 2026: Meta's help articles on Muse subscriptions, subscribing to Muse, managing and cancelling a Muse subscription, billing and payments for subscriptions from Meta and troubleshooting payment issues, plus the Muse Help Centre, the Muse terms of service and the app's App Store listing. Nobody here cancelled a plan or contacted Meta's support. They are graded apart from the five that make the GPA. How we grade refunds and support.
Part 06 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Poke, Manus, OpenClaw, Genspark and Martin
The 5 tools Meta Muse is most often weighed against, with where each one differs from it.
- 2.6GPA
Poke
Free plan · from $19/mo
AI assistant you text in Messages, WhatsApp or Telegram.
- Only Meta Muse lists macOS, iOS and Android apps.
- Meta Muse also covers goals and research.
- Poke also covers workflow automation.
- 3.2GPA
Manus
Free plan · from $20/mo
General AI agent for research, slides, websites and browser tasks.
- Only Manus lists a Windows app.
- Only Manus lists a browser extension.
- Meta Muse also covers chat assistant and goals.
- 3.2GPA
OpenClaw
Free
Open-source personal AI agent you run yourself and message in chat.
- Only OpenClaw lists Windows and Linux apps.
- OpenClaw is open source and self-hostable, according to its own site.
- Meta Muse also covers goals and research.
- 3.2GPA
Genspark
Free plan · from $19.99/mo
AI workspace with an agent for research, slides, sheets and docs.
- Only Genspark lists Windows and Linux apps.
- Only Genspark lists a browser extension.
- Meta Muse also covers goals.
- 1.8GPA
Martin
Free trial · from $21/mo
Personal AI assistant you text, call, email or message in Slack.
- Meta Muse has a free plan. Martin does not, though it has a free trial.
- Only Meta Muse lists macOS and Android apps.
- Meta Muse also covers goals and research.
Part 07 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
17
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Meta Muse free?
Meta Muse has a free plan. Free with a usage limit.
How much does Meta Muse cost?
Meta Muse lists 3 plans. Free: $0.
What platforms does Meta Muse work on?
Meta Muse is available on Web, macOS, iOS and Android.
How is Meta Muse rated?
Meta Muse's iPhone and iPad app averages 4.9 out of 5 from 154,828 ratings on the App Store in the United States, as read on Oct 5, 2026.
Does Meta Muse have a Windows app?
No Windows app was listed when its pages were read on Oct 5, 2026. Meta Muse is listed for Web, macOS, iOS and Android.
Does Meta Muse have a Linux app?
No Linux app was listed when its pages were read on Oct 5, 2026. Meta Muse is listed for Web, macOS, iOS and Android.
Is Meta Muse open source?
Meta Muse is not described as open source on its own site, as read on Oct 5, 2026.
What does Meta Muse integrate with?
Meta Muse's listing names WhatsApp, Instagram, Facebook and Link. A listing names up to eight integrations, so it may connect to more.
Who makes Meta Muse?
Meta Muse is made by Meta. It dates from 2026.
What are the alternatives to Meta Muse?
The closest alternatives to Meta Muse in our directory are Poke, Manus, OpenClaw, Genspark and Martin.
Does Meta Muse give refunds?
The help article on cancelling says Meta does not provide credits or partial refunds for a cancelled Muse subscription unless required by law, and repeats it under what happens afterwards.
How do I cancel Meta Muse?
You cancel inside Muse: open Settings from the menu, tap Manage subscription under your usage, then Cancel and confirm.
What happens to my data if I cancel Meta Muse?
The subscription stays active to the end of the current billing cycle and you keep every benefit until then.
How do I contact Meta Muse support?
Meta Muse's pages list these ways to get help: contact form or ticket and help centre.
How does Meta Muse compare with other AI agents?
Meta Muse's GPA of 2.6 is higher than 27 of the 51 other AI agents we grade, and level with 12.
Is Meta Muse good value for money?
ToolGPA grades Meta Muse C for value for money. Its paid plans start at $20 a month, against a middle price of $21.25 for the category: 15 of the 44 others that charge start lower.
Could I make my own version of Meta Muse?
To replace Meta Muse you would be making an AI agent, with the models and the safeguards behind it.
Where this guide comes from
The prices, plans, platforms and features were read from Meta Muse’s own pages on Oct 5, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Meta's own pages on 5 October 2026, and its App Store rating. Also tested with a demo account on 2026-03-08.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Meta. Prices change, so check ai.meta.com before you buy.
Part 08 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Meta Muse, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/meta-muse
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Meta Muse: The Insider's Guide", checked Oct 5, 2026. https://toolgpa.com/tools/meta-muse
Know someone choosing between AI agents?
Send them this guide: toolgpa.com/tools/meta-muse/guide
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See our other guides
The best-graded AI agents after Meta Muse, each with an Insider's Guide of its own.
- AI Agents Insider's GuideEvery one of the 52 AI agents we grade, compared
- Genspark Insider's GuideAI workspace with an agent for research, slides, sheets and docs3.2 GPA
- Manus Insider's GuideGeneral AI agent for research, slides, websites and browser tasks3.2 GPA
- OpenClaw Insider's GuideOpen-source personal AI agent you run yourself and message in chat3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Meta Muse’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Meta Muse is a trademark of its owner, and this guide is not made, paid for or approved by Meta. Prices and plans change: check ai.meta.com before you buy.