Pylon pricing
Pylon is a paid product with a free trial, starting at $89 per seat, on an annual contract.
Black Friday: is there a Pylon sale?
Plans and prices
- Starts at
- $89 per seat, on an annual contract
- Free plan
- None
- Free trial
- Free trials for prospects, set up with a sales representative
| Plan | Price | What you get |
|---|---|---|
| Professional | $89per seat, on an annual contract; billing interval not shown | Core ticketing, analytics, automations, skills, broadcasts, MCP, API and integrations. AI features run on purchased credits. Sold through a demo. |
| Advanced | $139per seat, on an annual contract; billing interval not shown | Everything in Professional plus RBAC, a customer portal, custom reporting, a data warehouse, Microsoft Teams support and SAML SSO as an add-on. Sold through a demo. |
| Enterprise | Custom | Everything in Advanced plus an MSA, SAML SSO, a sandbox environment and priority support SLAs. Custom quote. |
Read from usepylon.com on Nov 12, 2026. Prices change, so confirm with Pylon before you buy.
How Pylon's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| Pylon | $89 per seat, on an annual contract | No | |
| Plain | $45 per user / month, billed annually ($55 billed monthly) | No | Compare |
| Zendesk | $19 per agent / month, billed annually ($25 billed monthly) | No | Compare |
| Intercom | $29 per seat / month, billed annually ($39 billed monthly) | No | Compare |
| Freshdesk | $19 per agent / month, billed annually | No | Compare |
| Helply (formerly Groove) | $99 per month for up to 2 human agents, billed annually | No | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
Pylon pricing questions
Is Pylon free?
No, Pylon is a paid product, but you can try it first. Free trials for prospects, set up with a sales representative.
How much does Pylon cost?
Pylon lists 3 plans. Professional: $89 per seat, on an annual contract; billing interval not shown. Advanced: $139 per seat, on an annual contract; billing interval not shown. Enterprise: custom pricing. Prices were read from usepylon.com on Nov 12, 2026.
Does Pylon have a free trial?
Yes. Free trials for prospects, set up with a sales representative.
When were Pylon's prices last checked?
On Nov 12, 2026, against usepylon.com. Vendors change prices without notice, so confirm on their site before you buy.