The Quiq Insider’s Guide
Everything we know about Quiq in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Quiq
The Insider’s Guide
Enterprise AI agents and contact-center workspace for messaging
Every plan, grade, refund rule and rival among help desk and live chat tools, read from Quiq’s own pages.
Made by Quiq · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Quiq’s own pages, its app-store listings and our grades. Every fact in it is on Quiq’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.6
GPA, above 2 of the 92 other help desk and live chat tools we grade
Quiq sells an enterprise platform of AI agents for customer conversations, with a studio for building them, assistants that help human agents, voice agents and a digital contact center workspace. It is aimed at large brands in retail, insurance, banking, hospitality and similar sectors. Pricing is quoted on request.
To get you started, here are 7 things to know about Quiq, taken from its own pages and our grades.
It publishes no price and is sold through the sales team.
- 1
Best for enterprise AI agents for messaging
Quiq is an enterprise platform of AI agents and a contact-center workspace for messaging.
- 2
It runs on Web
Web.
- 3
AI Agents
Agents that resolve customer questions across messaging channels, built to run with guardrails that the customer controls.
- 4
AI Studio
A build environment for agentic AI agents, with technical documentation published for developers.
- 5
AI Assistants
Coaching and real-time help for human agents working alongside the AI.
- 6
A 1.6 GPA, above 2 of 92
That is against the other help desk and live chat tools we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Quiq you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
Quiq at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- Quiq
- Category
- Help Desks & Live Chat
- Our grade
- 1.6 GPA, weak
The report card
Best for enterprise AI agents for messaging
Quiq is an enterprise platform of AI agents and a contact-center workspace for messaging. It publishes no price and is sold through the sales team.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price is published, so nothing says it is cheap or dear. |
| Free plan and trial | F | No free plan and no trial is listed, only a demo you book through sales. |
| Features | C | AI agents, a studio, assistants, voice agents and analysts. Nothing on the page names plan tiers or per-resolution rates. |
| Ease of use | C | No store rating on record. A sales-led rollout. |
| Platforms and integrations | C | Web only, and the listing names no integrations. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Quiq is for
- Fits if you run a large messaging operation and want AI agents
- Works for teams that buy through sales
Who it is not for
- Skip it if you want to see a price, because buyers are told to talk to sales
- Not for you if you want a self-serve tool, as the rollout is sales-led
- Skip it if you want to try it, since only a demo is offered
- Watch out: the pages name no plan tiers or per-resolution rates
Good to know
Good for
- Large brands moving messaging support onto AI agents
- Regulated industries such as banking and insurance
- Teams wanting agents, assistants and analytics from one vendor
Worth knowing
- No prices are published; the pricing page asks buyers to talk to the sales team for custom pricing.
- It is an enterprise platform with a sales-led rollout, not a self-serve tool.
- The pages read name no specific plan tiers or per-resolution rates.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Quiq's current pricing could not be confirmed from its own site.
No price is published, so nothing says it is cheap or dear.
We could not confirm Quiq’s current prices from its own site, so this guide lists no plans. quiq.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Enterprise AI agents and contact-center workspace for messaging. Here is what it does, as its own site describes it, and what it covers: AI features, shared inbox, workflow automation, AI agents, reports, AI support agent.
AI agents, a studio, assistants, voice agents and analysts.
- AI Agents
- Agents that resolve customer questions across messaging channels, built to run with guardrails that the customer controls.
- AI Studio
- A build environment for agentic AI agents, with technical documentation published for developers.
- AI Assistants
- Coaching and real-time help for human agents working alongside the AI.
- Voice AI Agents
- Voice agents for natural phone conversations at scale, alongside the messaging channels.
- Digital Contact Center
- One workspace where human and AI agents handle every conversation, with reporting across channels.
- AI Analysts
- Turn conversation data into summaries and insights without manual review.
Where it runs
- Web
What it works with
Its own pages name no integrations.
Quiq is made by Quiq.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
2/92
Other help desk and live chat tools it is graded above
Quiq's GPA of 1.6 is higher than 2 of the 92 other help desk and live chat tools we grade, and level with 3.
It stands best on value for money (C, above 23 of 92) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 93 help desk and live chat tools we grade, cut by the letter each got. Quiq’s own letter is outlined.
- CValue for moneyAbove 23 of 92
- FFree plan and trialAbove 0 of 92
- CFeaturesAbove 3 of 92
- CEase of useAbove 5 of 92
- CPlatforms and integrationsAbove 0 of 92
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Quiq you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 87 of the 92 other help desk and live chat tools grade higher.
What you could make
- Reports: an app builder makes this well.
What you could not
- An AI model answering your customers from your own help articles.
- An AI agent, with the models and the safeguards behind it.
- Connections to other products, each kept working as those products change.
- One mailbox that several people work at once.
- People on the other end: coaches. No app builder makes those.
What this rests on. Quiq’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Cresta, LivePerson, Kustomer and Gladly
The 4 tools Quiq is most often weighed against, with where each one differs from it.
- 1.6GPA
Cresta
Paid
AI platform for contact centers: agents, live assist and analytics.
- Quiq also covers shared inbox.
- Cresta also covers transcription.
- 1.8GPA
LivePerson
Paid
Messaging and AI agent platform for enterprise customer service.
- Quiq also covers shared inbox and workflow automation.
- LivePerson also covers business texting, whatsApp messaging and chatbots.
- 2.0GPA
Kustomer
Paid
CRM-style customer service platform with AI agents, sold via sales.
- Quiq also covers AI agents.
- Kustomer also covers help desk and help center.
- 2.0GPA
Gladly
Paid
Customer service and commerce AI built for retail brands.
- Quiq also covers AI agents and reports.
- Gladly also covers help desk, live chat, sMS marketing and whatsApp messaging.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
9
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Quiq free?
No. Quiq is a paid product.
What platforms does Quiq work on?
Quiq is available on Web.
Does Quiq have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Quiq is listed for Web.
Does Quiq have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Quiq is listed for Web.
Is Quiq open source?
Quiq is not described as open source on its own site, as read on Nov 13, 2026.
Who makes Quiq?
Quiq is made by a company of the same name.
What are the alternatives to Quiq?
The closest alternatives to Quiq in our directory are Cresta, LivePerson, Kustomer and Gladly.
How does Quiq compare with other help desk and live chat tools?
Quiq's GPA of 1.6 is higher than 2 of the 92 other help desk and live chat tools we grade, and level with 3.
Could I make my own version of Quiq?
To replace Quiq you would be making an AI model answering your customers from your own help articles.
Where this guide comes from
The prices, plans, platforms and features were read from Quiq’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Quiq's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Quiq. Prices change, so check quiq.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Quiq, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/quiq
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Quiq: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/quiq
Know someone choosing between help desk and live chat tools?
Send them this guide: toolgpa.com/tools/quiq/guide
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See our other guides
The best-graded help desk and live chat tools after Quiq, each with an Insider's Guide of its own.
- Help Desks & Live Chat Insider's GuideEvery one of the 93 help desk and live chat tools we grade, compared
- Zoho Desk Insider's GuideLow-cost ticketing help desk with a free plan for three users3.4 GPA
- Tidio Insider's GuideLive chat, ticketing and the Lyro AI agent priced by conversations3.2 GPA
- ProProfs Live Chat Insider's GuideLive chat with an AI agent, free for a single operator3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Quiq’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Quiq is a trademark of its owner, and this guide is not made, paid for or approved by Quiq. Prices and plans change: check quiq.com before you buy.