The Runbear Insider’s Guide
Everything we know about Runbear in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Runbear
The Insider’s Guide
Shared AI agents for teams, deployed in Slack and Microsoft Teams
Every plan, grade, refund rule and rival among AI agents, read from Runbear’s own pages.
Made by Runbear, Inc. · checked Oct 9, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Runbear’s own pages, its app-store listings and our grades. Every fact in it is on Runbear’s page too, where it is kept up to date. Checked Oct 9, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 12 of the 51 other AI agents we grade
Runbear is a platform for building AI agents and placing them where a team already talks: Slack, Microsoft Teams, Discord and, on higher plans, HubSpot and Zendesk. Each agent is defined by its instructions, knowledge synced from sources such as Notion and Google Drive, and tools reached over MCP, and it can also run on a schedule, a webhook or an app event. A separate Inbox Agent drafts replies and meeting briefs for each member to review. Pricing is by credits, not seats.
To get you started, here are 9 things to know about Runbear, taken from its own pages and our grades.
No store rating on record, and this isn't something you install and use.
- 1
Best for shared agents inside Slack or Microsoft Teams
Runbear puts shared agents where your team already talks: build an @Support or @HR agent, feed it your Notion and Google Drive, and anyone can ask it in Slack, Microsoft Teams or Discord.
- 2
Paid plans start at $99 a month
As its pricing page puts it: $99 per month, billed monthly (Team; 20% less billed yearly).
- 3
There is a free plan
New organizations start on a Free plan for Slack and Microsoft Teams with a limited credit allowance, the size of which is not published. Agents pause when it runs out.
- 4
It runs on Web
Web.
- 5
Named agents in team chat
Agents such as @Support or @HR answer mentions and direct messages in Slack, Microsoft Teams and Discord. They are shared by the team, with per-user authentication.
- 6
Knowledge sources
An agent's answers can be grounded in documents synced from Notion, Confluence, Google Drive, Slack, SharePoint and public websites, or in files uploaded directly.
- 7
Tools over MCP
Agents act and read live data through managed MCP servers covering 2,000+ tools, or through your own MCP server. Tool approvals can require review before an agent uses a tool.
- 8
A 2.2 GPA, above 12 of 51
That is against the other AI agents we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Runbear you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
Runbear at a glance
- Pricing
- Free plan, from $99 per month, billed monthly (Team; 20% less billed yearly)
- Free plan
- Yes
- Free trial
- 14-day Team trial, when offered, for organizations that have never had a paid plan
- Runs on
- Web
- Made by
- Runbear, Inc.
- Category
- AI Agents
- Our grade
- 2.2 GPA, fair
The report card
Best for shared agents inside Slack or Microsoft Teams
Runbear puts shared agents where your team already talks: build an @Support or @HR agent, feed it your Notion and Google Drive, and anyone can ask it in Slack, Microsoft Teams or Discord. It charges by credits rather than seats, but the first paid plan is $99 a month, credits don't roll over, and the free plan's allowance isn't published. HubSpot, Zendesk, SAML SSO and your own model key need Business at $399, so one or two people should look elsewhere.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | Team is $99 a month for 20,000 credits and 5 builders. Agent tools here sit at $21.25 a month in the middle, and the dearest tenth begins at $50, so Runbear is well past that line. Credits don't roll over, and HubSpot and Zendesk need the $399 Business plan. Yearly billing takes 20% off, which doesn't move it much. |
| Free plan and trial | C | New organizations start on a Free plan for Slack and Microsoft Teams, so you can get an agent running without a card. The catch is that the credit allowance isn't published and agents simply pause when it's gone, so this is a cap you'll hit without knowing when. |
| Features | B | It covers the whole job: agents with instructions, knowledge synced from Notion, Confluence and Google Drive, actions through MCP servers covering 2,000+ tools with approvals, and triggers on a schedule, a webhook or an app event. The Inbox Agent drafts replies too. Nothing here the rivals don't also do, so no A. |
| Ease of use | C | No store rating on record, and this isn't something you install and use. You connect Slack, sync document sources, write the agent's instructions and pick its tools before anyone gets an answer. Once it's built, asking it something is an @mention. |
| Platforms and integrations | B | Web only for the building, with no desktop or phone app of its own. It connects to Slack, Microsoft Teams, Discord, Notion, Google Drive, Confluence, and HubSpot and Zendesk on Business, with a REST API and an embeddable chat widget. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Runbear is for
- Fits if your team wants shared agents inside Slack or Microsoft Teams
- Works for companies big enough that one credit pool costs less than paying per seat
Who it is not for
- Pricey if you're one or two people, since paid plans start at $99 a month
- Skip it if you want agents in HubSpot or Zendesk on a budget, as those channels need Business at $399
- Not for you if you want an app of its own, because it lives in Slack, Teams and Discord
- Tight if you're staying free, as the credit allowance isn't published and agents pause when it runs out
- Watch out: credits don't roll over, overage is billed per credit, and SCIM and a HIPAA BAA need Enterprise
Good to know
Good for
- Teams that want shared agents inside Slack or Microsoft Teams
- Support, sales and HR questions answered from company documents
- Companies that prefer usage-based pricing to per-seat fees
Worth knowing
- Runbear runs inside Slack, Teams and Discord and is set up in a web dashboard; it has no desktop or mobile app of its own.
- Plan credits reset each billing cycle and do not roll over. Paid plans can allow overage, billed per credit.
- HubSpot and Zendesk channels, bring-your-own key and SAML SSO need Business; SCIM and a HIPAA BAA need Enterprise.
- Team includes 5 builders and Business 10. The Free plan's credit allowance is not published.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$99
A month to start. There is a free plan too
Runbear has a free plan. Paid plans start at $99 per month, billed monthly (Team; 20% less billed yearly).
New organizations start on a Free plan for Slack and Microsoft Teams, so you can get an agent running without a card.
Free
$0
Not shown on the pricing page. The docs say new organizations start here, with included credits and Slack and Microsoft Teams channels.
Team
$99
per month, billed monthly; yearly billing is 20% less
20,000 credits a month, 5 builders, Slack, Discord and Microsoft Teams, MCP actions and tool integrations, and personal agents.
Business
$399
per month, billed monthly; yearly billing is 20% less
100,000 credits a month, 10 builders, HubSpot and Zendesk channels, bring-your-own LLM key, an audit log and SAML SSO.
Enterprise
Custom
Custom credits and builders, priority support SLAs, SCIM provisioning, a signed DPA and a HIPAA BAA on request for eligible customers.
The free plan
New organizations start on a Free plan for Slack and Microsoft Teams with a limited credit allowance, the size of which is not published. Agents pause when it runs out.
Trying it first
14-day Team trial, when offered, for organizations that have never had a paid plan
Read from runbear.io on Oct 9, 2026.
Ways to pay less
Annual discount
20% off with yearly billing
The pricing page marks yearly billing as 20% less than the monthly prices of $99 for Team and $399 for Business.
Stated on runbear.io
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Shared AI agents for teams, deployed in Slack and Microsoft Teams. Here is what it does, as its own site describes it, and what it covers: public API, workflow automation, AI agents, no-code.
Nothing here the rivals don't also do, so no A.
- Named agents in team chat
- Agents such as @Support or @HR answer mentions and direct messages in Slack, Microsoft Teams and Discord. They are shared by the team, with per-user authentication.
- Knowledge sources
- An agent's answers can be grounded in documents synced from Notion, Confluence, Google Drive, Slack, SharePoint and public websites, or in files uploaded directly.
- Tools over MCP
- Agents act and read live data through managed MCP servers covering 2,000+ tools, or through your own MCP server. Tool approvals can require review before an agent uses a tool.
- Triggers
- A configured agent can run without anyone asking: on a schedule, from a webhook, or when an event happens in a connected app such as a new support conversation.
- Inbox Agent
- A personal assistant for each member that watches Slack mentions, Gmail and Google Calendar and prepares draft replies and meeting briefs. It never sends on its own.
- Model choice, API and Web SDK
- Pick Claude, GPT or Gemini per agent, with your own provider key on Business and Enterprise. A REST API and an embeddable chat widget put agents in your own product.
Where it runs
- Web
What it works with
- Slack
- Microsoft Teams
- Discord
- HubSpot
- Zendesk
- Notion
- Google Drive
- Confluence
Runbear is made by Runbear, Inc.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
12/51
Other AI agents it is graded above
Runbear's GPA of 2.2 is higher than 12 of the 51 other AI agents we grade, and level with 10.
It stands best on features (B, above 27 of 51) and worst on value for money (D, above 0).
Its paid plans start at $99 a month, against a middle price of $21.25 for the category: 43 of the 44 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 8 tools score higher and cost less.
Each grade against the category
Every bar is all 52 AI agents we grade, cut by the letter each got. Runbear’s own letter is outlined.
- DValue for moneyAbove 0 of 51
- CFree plan and trialAbove 9 of 51
- BFeaturesAbove 27 of 51
- CEase of useAbove 5 of 51
- BPlatforms and integrationsAbove 5 of 51
Price against what you get
Each dot is one of 49 AI agents. Further left costs less; higher up scores better on features, ease of use and platforms. Runbear is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Runbear you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 29 of the 51 other AI agents grade higher. It costs $1,188 a year.
What you could not
- An AI agent, with the models and the safeguards behind it.
- Connections to other products, each kept working as those products change.
- A builder that other people can use without writing code.
- Hooks into the device itself: widgets.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Runbear’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Viktor, Lindy, Dust, Hyperagent and Relevance AI
The 5 tools Runbear is most often weighed against, with where each one differs from it.
- 2.2GPA
Viktor
Free trial · from $50/mo
AI employee that works inside Slack and Microsoft Teams.
- Runbear has a free plan. Viktor does not, though it has a free trial.
- Runbear also covers no-code.
- Viktor also covers app builder and reports.
- 2.4GPA
Lindy
Free trial · from $29.99/mo
AI teammate for Slack that works across your team's tools.
- Runbear has a free plan. Lindy does not, though it has a free trial.
- Only Lindy lists a browser extension.
- Runbear also covers no-code.
- 2.2GPA
Dust
Free trial · from $24/mo
Platform for building AI agents on your company's knowledge.
- Runbear has a free plan. Dust does not, though it has a free trial.
- Only Dust lists a browser extension.
- Runbear also covers no-code.
- 1.8GPA
Hyperagent
From $20/mo
Named AI agents that run from threads, Slack, email or a schedule.
- Runbear has a free plan. Hyperagent does not.
- Only Hyperagent lists an iOS app.
- Runbear also covers no-code.
- 2.0GPA
Relevance AI
From $19/mo
Low-code platform for building AI agents and multi-agent teams.
- Runbear has a free plan. Relevance AI does not.
- Only Relevance AI lists iOS and Android apps.
- Only Relevance AI lists a browser extension.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
15
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Runbear free?
Runbear has a free plan. New organizations start on a Free plan for Slack and Microsoft Teams with a limited credit allowance, the size of which is not published.
How much does Runbear cost?
Runbear lists 4 plans. Free: $0.
What platforms does Runbear work on?
Runbear is available on Web.
Does Runbear offer any discounts?
Runbear publicly lists the following: 20% off with yearly billing.
Does Runbear have an Android app?
No Android app was listed when its pages were read on Oct 9, 2026. Runbear is listed for Web.
Does Runbear have an iPhone app?
No iPhone app was listed when its pages were read on Oct 9, 2026. Runbear is listed for Web.
Is Runbear open source?
Runbear is not described as open source on its own site, as read on Oct 9, 2026.
Does Runbear have an API?
Yes. Runbear offers a public API, according to its own site.
What does Runbear integrate with?
Runbear's listing names Slack, Microsoft Teams, Discord, HubSpot, Zendesk, Notion, Google Drive and Confluence.
Does Runbear have a free trial?
Yes. 14-day Team trial, when offered, for organizations that have never had a paid plan.
Who makes Runbear?
Runbear is made by Runbear, Inc.
What are the alternatives to Runbear?
The closest alternatives to Runbear in our directory are Viktor, Lindy, Dust, Hyperagent and Relevance AI.
How does Runbear compare with other AI agents?
Runbear's GPA of 2.2 is higher than 12 of the 51 other AI agents we grade, and level with 10.
Is Runbear good value for money?
ToolGPA grades Runbear D for value for money. Its paid plans start at $99 a month, against a middle price of $21.25 for the category: 43 of the 44 others that charge start lower.
Could I make my own version of Runbear?
To replace Runbear you would be making an AI agent, with the models and the safeguards behind it.
Where this guide comes from
The prices, plans, platforms and features were read from Runbear’s own pages on Oct 9, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Runbear's own pages on 9 October 2026. Also tested with a demo account on 2026-02-04.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Runbear, Inc. Prices change, so check runbear.io before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Runbear, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/runbear
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Runbear: The Insider's Guide", checked Oct 9, 2026. https://toolgpa.com/tools/runbear
Know someone choosing between AI agents?
Send them this guide: toolgpa.com/tools/runbear/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded AI agents after Runbear, each with an Insider's Guide of its own.
- AI Agents Insider's GuideEvery one of the 52 AI agents we grade, compared
- Genspark Insider's GuideAI workspace with an agent for research, slides, sheets and docs3.2 GPA
- Manus Insider's GuideGeneral AI agent for research, slides, websites and browser tasks3.2 GPA
- OpenClaw Insider's GuideOpen-source personal AI agent you run yourself and message in chat3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Runbear’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Runbear is a trademark of its owner, and this guide is not made, paid for or approved by Runbear, Inc. Prices and plans change: check runbear.io before you buy.