Runbear vs Viktor

Runbear

• Teams that want shared agents inside Slack or Microsoft Teams
• Support, sales and HR questions answered from company documents
• Companies that prefer usage-based pricing to per-seat fees

Viktor

• Teams that already work in Slack or Microsoft Teams
• Recurring reports pulled from ads, billing and CRM tools
• Small companies that want internal tools built without engineers

Runbear

• Runbear runs inside Slack, Teams and Discord and is set up in a web dashboard; it has no desktop or mobile app of its own.
• Plan credits reset each billing cycle and do not roll over. Paid plans can allow overage, billed per credit.
• HubSpot and Zendesk channels, bring-your-own key and SAML SSO need Business; SCIM and a HIPAA BAA need Enterprise.
• Team includes 5 builders and Business 10. The Free plan's credit allowance is not published.

Viktor

• Viktor is used through Slack or Microsoft Teams; its site lists no standalone desktop or mobile app.
• The free allowance is a one-time $100 in credits rather than a recurring free plan.
• Everything runs on workspace credits, including scheduled automations, so frequent jobs raise the monthly cost.
• Per-user spend caps, invoicing and custom billing terms are reserved for Enterprise.

Runbear

Named agents in team chat

Agents such as @Support or @HR answer mentions and direct messages in Slack, Microsoft Teams and Discord. They are shared by the team, with per-user authentication.

Knowledge sources

An agent's answers can be grounded in documents synced from Notion, Confluence, Google Drive, Slack, SharePoint and public websites, or in files uploaded directly.

Tools over MCP

Agents act and read live data through managed MCP servers covering 2,000+ tools, or through your own MCP server. Tool approvals can require review before an agent uses a tool.

Triggers

A configured agent can run without anyone asking: on a schedule, from a webhook, or when an event happens in a connected app such as a new support conversation.

Inbox Agent

A personal assistant for each member that watches Slack mentions, Gmail and Google Calendar and prepares draft replies and meeting briefs. It never sends on its own.

Model choice, API and Web SDK

Pick Claude, GPT or Gemini per agent, with your own provider key on Business and Enterprise. A REST API and an embeddable chat widget put agents in your own product.

Viktor

Lives in Slack and Microsoft Teams

Installed from the Slack App Directory or Microsoft Teams and addressed in threads and mentions like a colleague, so everyone on the team can work with it.

Connections to 3,200+ tools

27 native integrations with full read and write access, including Stripe, GitHub, Linear and Notion, plus more than 3,200 tools through managed connectors.

Finished deliverables

Queries connected tools, analyzes the data and hands back outputs such as PDFs, spreadsheets, reports and dashboards rather than instructions.

Scheduled tasks

Recurring work, such as a weekly revenue dashboard or a morning metrics summary, runs on a schedule. Scheduled automations use credits each time they run.

Web apps and code

Builds and deploys internal tools as web apps with a database, auth and hosting, and can clone a repository, write a fix on a branch and open a pull request.

Approvals and activity log

Sensitive actions wait for a person's approval before they run, and Viktor posts back what changed, with its activity logged.

Runbear

• Free$0

  Not shown on the pricing page. The docs say new organizations start here, with included credits and Slack and Microsoft Teams channels.

• Team$99

  per month, billed monthly; yearly billing is 20% less

  20,000 credits a month, 5 builders, Slack, Discord and Microsoft Teams, MCP actions and tool integrations, and personal agents.

• Business$399

  per month, billed monthly; yearly billing is 20% less

  100,000 credits a month, 10 builders, HubSpot and Zendesk channels, bring-your-own LLM key, an audit log and SAML SSO.

• EnterpriseCustom

  Custom credits and builders, priority support SLAs, SCIM provisioning, a signed DPA and a HIPAA BAA on request for eligible customers.

Viktor

• Free$0

  Up to $100 in one-time credits with every feature and integration and no credit card. Once they are used up, a paid plan is needed.

• TeamFrom $50

  per month, for 20,000 shared credits

  One workspace price with no per-seat charge. Larger tiers include 40,000 credits for $100 and 80,000 for $200; unused credits roll over for one month.

• EnterpriseCustom

  Everything in Team, plus per-user spend caps, volume credit pricing, invoicing and custom billing terms, a DPA and dedicated onboarding.

Runbear

• Annual discount

  20% off with yearly billing

  The pricing page marks yearly billing as 20% less than the monthly prices of $99 for Team and $399 for Business.

Viktor

• Nonprofit

  15% off for registered nonprofits

  Viktor's pricing FAQ says registered nonprofits get 15% off every monthly plan for good, after applying with an EIN or registry number.