The ServiceM8 Insider’s Guide
Everything we know about ServiceM8 in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
ServiceM8
The Insider’s Guide
Job management for trades, priced by jobs a month, not users
Every plan, grade, refund rule and rival among field service apps, read from ServiceM8’s own pages.
Made by ServiceM8 Pty Ltd · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from ServiceM8’s own pages, its app-store listings and our grades. Every fact in it is on ServiceM8’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
3.4
GPA, above 15 of the 15 other field service apps we grade
ServiceM8 is job management software from Australia for trade and service contractors. It covers job cards, scheduling, on-site quotes and invoices, card payments, online booking and automatic client texts, with iOS and Android apps for staff and a desktop app for the office. Plans differ by how many new jobs they allow each month, and every paid plan includes unlimited users.
To get you started, here are 9 things to know about ServiceM8, taken from its own pages and our grades.
Staff get new jobs by push notification, and an AI helper drafts client texts and fills in quote and invoice items for you.
- 1
Best for small crews who'd rather not pay per user
ServiceM8 is the cheap way to put a whole crew on one system: $29 a month covers unlimited users, and the office gets a proper desktop app too.
- 2
Paid plans start at $29 a month
As its pricing page puts it: $29 per month for up to 50 new jobs, unlimited users.
- 3
There is a free plan
Free plan for 1 user and 30 new jobs a month, with scheduling, quoting, invoicing, card payments, online booking and self-serve support; texts cost 10¢ each.
- 4
It runs on 5 platforms
Web, iOS, Android, macOS and Windows.
- 5
Job cards and scheduling
Each job card holds client details, notes, photos, videos and messages. Jobs are scheduled to staff in the app or online, and staff are notified by push.
- 6
Quotes, invoices and payments
Build quotes and invoices on site, collect signatures, and take card payments in the app, by Tap to Pay or through an online link, with automatic payment reminders.
- 7
Booking and client messages
Clients can get a price and book online. Booking confirmations, reminders, on-the-way texts with arrival tracking and quote follow-ups go out automatically.
- 8
A 3.4 GPA, above 15 of 15
That is against the other field service apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of ServiceM8 you could make: job scheduling, quotes and estimates, invoicing and appointment booking. What surrounds it you could not. The 5 things listed below take a company, not a weekend.
ServiceM8 at a glance
- Pricing
- Free plan, from $29 per month for up to 50 new jobs, unlimited users
- Free plan
- Yes
- Free trial
- 14-day free trial with all features, no credit card required
- Runs on
- Web, macOS, Windows, iOS, Android
- Made by
- ServiceM8 Pty Ltd
- Category
- Field Service Software
- Our grade
- 3.4 GPA, very good
- Store rating
- 4.6 on the App Store, 849 ratings
The report card
Best for small crews who'd rather not pay per user
ServiceM8 is the cheap way to put a whole crew on one system: $29 a month covers unlimited users, and the office gets a proper desktop app too. What it caps is jobs, so a busy team booking more than 50 new jobs a month moves up to $79 or more.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | A | Starter is $29 a month with unlimited users, so a crew of three pays $29 in total, far below what most tools here charge three people. The catch is 50 new jobs a month; a busier crew needs Growing at $79 for 150. |
| Free plan and trial | B | A free plan for 1 user and 30 new jobs a month, with scheduling, quotes, invoices, card payments and online booking. A sole trader could live on it, though texts cost 10 cents each and support is self-serve. |
| Features | B | Job cards, scheduling, on-site quotes and invoices, card payments, online booking, automatic client texts, a live staff map with auto routing and GPS time tracking. The whole job. Forms, assets and proposals start on Growing, job costing on Premium. |
| Ease of use | B | 4.6 from 849 App Store ratings. Staff get new jobs by push notification, and an AI helper drafts client texts and fills in quote and invoice items for you. |
| Platforms and integrations | A | Web, Mac, Windows, iPhone and Android, plus Xero, QuickBooks Online, MYOB, Zapier, n8n and an API from Starter up. It's the only tool in this category with a desktop app for the office. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who ServiceM8 is for
- Great if you want everyone on the crew logged in without paying for each seat
- Handy when the office works from a Mac or Windows desktop app
- Good for sole traders who book fewer than 30 new jobs a month and want to pay nothing
Who it is not for
- Tight if you book more than 50 new jobs a month, since that's where Starter stops
- Pricey if you need job costing and markup billing, which start on Premium at $149
- Not for you if your busy months run past your plan's job allowance, which only Premium Plus allows
Good to know
Good for
- Small trade businesses that want unlimited users at a flat price
- Businesses that keep their books in Xero, QuickBooks Online or MYOB
- Sole traders who can stay within 30 jobs a month on the free plan
Worth knowing
- Each plan caps new jobs a month at 30, 50, 150, 500 or 1,500; only Premium Plus lets you go over, at 20¢ a job.
- The free plan has 1 user and self-serve support only, and charges 10¢ per text message.
- Asset tracking, forms and proposals start on Growing at $79 a month; job costing and markup billing need Premium.
- ServiceM8 Phone, a business phone system, is an add-on from $19 a month.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$29
A month to start. There is a free plan too
ServiceM8 has a free plan. Paid plans start at $29 per month for up to 50 new jobs, unlimited users.
Free
$0
1 user and 30 new jobs a month, with the core job, quoting and invoicing tools. Self-serve support and texts at 10¢ each.
Starter
$29
per month for up to 50 new jobs
Unlimited users, free texts, 24/7 chat and email support, progress invoicing, supplier invoice import and API access.
Growing
$79
per month for up to 150 new jobs
Adds asset management, electronic forms, proposals, bundles and a ServiceM8 inbox that turns emails into jobs.
Premium
$149
per month for up to 500 new jobs
Adds job costing, markup billing, location insights with property photos and a knowledge base for technicians.
Premium Plus
$349
per month for 1,500 new jobs, plus 20¢ per extra job
Everything in Premium for the busiest teams; the only plan that allows jobs beyond its monthly allowance.
The free plan
Free plan for 1 user and 30 new jobs a month, with scheduling, quoting, invoicing, card payments, online booking and self-serve support; texts cost 10¢ each.
Trying it first
14-day free trial with all features, no credit card required
Read from servicem8.com on Oct 18, 2026.
Ways to pay less
Startups
50% off the first 12 months for new businesses
Businesses registered less than 2 years ago get half price on any plan for 12 months, claimed by emailing proof of registration within 14 days of subscribing.
Stated on servicem8.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
5
Places it runs: Web, macOS, Windows, iOS and Android
Job management for trades, priced by jobs a month, not users. Here is what it does, as its own site describes it, and what it covers: public API, AI features, invoicing, time clock, job scheduling, quotes and estimates, appointment booking.
Forms, assets and proposals start on Growing, job costing on Premium.
- Job cards and scheduling
- Each job card holds client details, notes, photos, videos and messages. Jobs are scheduled to staff in the app or online, and staff are notified by push.
- Quotes, invoices and payments
- Build quotes and invoices on site, collect signatures, and take card payments in the app, by Tap to Pay or through an online link, with automatic payment reminders.
- Booking and client messages
- Clients can get a price and book online. Booking confirmations, reminders, on-the-way texts with arrival tracking and quote follow-ups go out automatically.
- Staff GPS and time tracking
- A dispatch map shows live staff locations, auto routing plans each day's route, and the app can clock shifts and job time on and off using GPS.
- Forms, assets and proposals
- From Growing, build certificates and reports as PDF forms, track the service history of equipment, and send visual proposals with several options.
- AI Smart Helper
- On every plan, an AI helper drafts client emails and texts, fills in quote and invoice items, summarizes jobs and takes spoken requests.
Where it runs
- Web
- macOS
- Windows
- iOS
- Android
What it works with
- Xero
- QuickBooks Online
- MYOB
- Mailchimp
- Deputy
- Zapier
- n8n
- Apple CarPlay
ServiceM8 is made by ServiceM8 Pty Ltd.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
15/15
Other field service apps it is graded above
ServiceM8's GPA of 3.4 is higher than 15 of the 15 other field service apps we grade.
It stands best on value for money (A, above 15 of 15) and worst on features (B, above 7).
Its paid plans start at $29 a month, against a middle price of $49 for the category: 1 of the 10 others that charge start lower.
On features, ease of use and platforms it scores 3.3 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 16 field service apps we grade, cut by the letter each got. ServiceM8’s own letter is outlined.
- AValue for moneyAbove 15 of 15
- BFree plan and trialAbove 15 of 15
- BFeaturesAbove 7 of 15
- BEase of useAbove 7 of 15
- APlatforms and integrationsAbove 15 of 15
Price against what you get
Each dot is one of 11 field service apps. Further left costs less; higher up scores better on features, ease of use and platforms. ServiceM8 is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of ServiceM8 you could make: job scheduling, quotes and estimates, invoicing and appointment booking. What surrounds it you could not. The 5 things listed below take a company, not a weekend.
It is one of the better ones too: its GPA of 3.4 is higher than 15 of the 15 other field service apps we grade. It costs $348 a year.
What you could make
- Job scheduling, quotes and estimates, invoicing and appointment booking: an app builder makes these well.
What you could not
- Clocking in from a phone, checked against where and when.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It plugs into other products, Xero, QuickBooks Online and MYOB among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. ServiceM8’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Tradify, Fergus, Jobber, Housecall Pro and Workiz
The 5 tools ServiceM8 is most often weighed against, with where each one differs from it.
- 2.2GPA
Tradify
Free trial · from $47/mo
Job management for trade businesses, priced per user.
- ServiceM8 has a free plan. Tradify does not, though it has a free trial.
- Only ServiceM8 lists macOS and Windows apps.
- ServiceM8 also covers time clock and appointment booking.
- 2.4GPA
Fergus
Free trial · from $31/mo
Job management for trade businesses, from a New Zealand company.
- ServiceM8 has a free plan. Fergus does not, though it has a free trial.
- Only ServiceM8 lists Android, macOS and Windows apps.
- ServiceM8 also covers time clock and appointment booking.
- 2.8GPA
Jobber
Free trial · from $29/mo
Quotes, scheduling and payments for home service businesses.
- ServiceM8 has a free plan. Jobber does not, though it has a free trial.
- Only ServiceM8 lists macOS and Windows apps.
- ServiceM8 also covers time clock.
- 2.6GPA
Housecall Pro
Free trial · from $59/mo
Scheduling, quotes and payments for home service businesses.
- ServiceM8 has a free plan. Housecall Pro does not, though it has a free trial.
- Only ServiceM8 lists macOS and Windows apps.
- ServiceM8 also covers time clock.
- 2.6GPA
Workiz
Free trial
Field service software with a built-in phone system and AI answering.
- ServiceM8 has a free plan. Workiz does not, though it has a free trial.
- Only ServiceM8 lists macOS and Windows apps.
- ServiceM8 also covers time clock and appointment booking.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
15
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is ServiceM8 free?
ServiceM8 has a free plan. Free plan for 1 user and 30 new jobs a month, with scheduling, quoting, invoicing, card payments, online booking and self-serve support; texts cost 10¢ each.
How much does ServiceM8 cost?
ServiceM8 lists 5 plans. Free: $0.
What platforms does ServiceM8 work on?
ServiceM8 is available on Web, iOS, Android, macOS and Windows.
Does ServiceM8 offer any discounts?
ServiceM8 publicly lists the following: 50% off the first 12 months for new businesses.
How is ServiceM8 rated?
ServiceM8's iPhone and iPad app averages 4.6 out of 5 from 849 ratings on the App Store in the United States, as read on Oct 18, 2026.
Does ServiceM8 have a Linux app?
No Linux app was listed when its pages were read on Oct 18, 2026. ServiceM8 is listed for Web, iOS, Android, macOS and Windows.
Is ServiceM8 open source?
ServiceM8 is not described as open source on its own site, as read on Oct 18, 2026.
Does ServiceM8 have an API?
Yes. ServiceM8 offers a public API, according to its own site.
What does ServiceM8 integrate with?
ServiceM8's listing names Xero, QuickBooks Online, MYOB, Mailchimp, Deputy, Zapier, n8n and Apple CarPlay.
Does ServiceM8 have a free trial?
Yes. 14-day free trial with all features, no credit card required.
Who makes ServiceM8?
ServiceM8 is made by ServiceM8 Pty Ltd.
What are the alternatives to ServiceM8?
The closest alternatives to ServiceM8 in our directory are Tradify, Fergus, Jobber, Housecall Pro and Workiz.
How does ServiceM8 compare with other field service apps?
ServiceM8's GPA of 3.4 is higher than 15 of the 15 other field service apps we grade.
Is ServiceM8 good value for money?
ToolGPA grades ServiceM8 A for value for money. Its paid plans start at $29 a month, against a middle price of $49 for the category: 1 of the 10 others that charge start lower.
Could I make my own version of ServiceM8?
The plain part of ServiceM8 you could make: job scheduling, quotes and estimates, invoicing and appointment booking.
Where this guide comes from
The prices, plans, platforms and features were read from ServiceM8’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from ServiceM8's own pages on 18 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by ServiceM8 Pty Ltd. Prices change, so check servicem8.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,068
Tools graded, in 57 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,068
tools graded
57
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- ServiceM8, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/servicem8
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "ServiceM8: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/servicem8
Know someone choosing between field service apps?
Send them this guide: toolgpa.com/tools/servicem8/guide
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See our other guides
The best-graded field service apps after ServiceM8, each with an Insider's Guide of its own.
- Field Service Software Insider's GuideEvery one of the 16 field service apps we grade, compared
- Jobber Insider's GuideQuotes, scheduling and payments for home service businesses2.8 GPA
- Contractor Foreman Insider's GuideConstruction management for contractors, priced by team size2.6 GPA
- Housecall Pro Insider's GuideScheduling, quotes and payments for home service businesses2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what ServiceM8’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. ServiceM8 is a trademark of its owner, and this guide is not made, paid for or approved by ServiceM8 Pty Ltd. Prices and plans change: check servicem8.com before you buy.