ServiceM8 vs Workiz
We give ServiceM8 a 3.4 GPA and Workiz a 2.6, out of 4.0. ServiceM8 grades higher on value for money, the free plan and platforms. They get the same grade on features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
ServiceM8
Job management for trades, priced by jobs a month, not users
Workiz
Field service software with a built-in phone system and AI answering
How we grade them
| 3.4GPAServiceM8Very good | 2.6GPAWorkizGood | |
|---|---|---|
| Value for money | AStarter is $29 a month with unlimited users, so a crew of three pays $29 in total, far below what most tools here charge three people. The catch is 50 new jobs a month; a busier crew needs Growing at $79 for 150. | CStandard, Pro and Ultimate all say request pricing, so there's no figure for a crew of three. The FAQ says paying yearly saves $400 or more, but not on what. No published price is a C by our rule. |
| Free plan and trial | BA free plan for 1 user and 30 new jobs a month, with scheduling, quotes, invoices, card payments and online booking. A sole trader could live on it, though texts cost 10 cents each and support is self-serve. | CA 7-day trial with all features and no card needed. That's the shortest trial in this category, and there's no free plan. |
| Features | BJob cards, scheduling, on-site quotes and invoices, card payments, online booking, automatic client texts, a live staff map with auto routing and GPS time tracking. The whole job. Forms, assets and proposals start on Growing, job costing on Premium. | BScheduling and dispatch with live locations, good-better-best estimates, deposits, financing and Tap to Pay, plus a built-in phone system and AI answering that several rivals sell as add-ons. Service plans, inventory and multi-day jobs need Ultimate though. |
| Ease of use | B4.6 from 849 App Store ratings. Staff get new jobs by push notification, and an AI helper drafts client texts and fills in quote and invoice items for you. | B4.6 from 2,191 App Store ratings. Automations are capped at 5 on Standard, so a lot of the automatic follow-ups wait for the bigger plans. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone and Android, plus Xero, QuickBooks Online, MYOB, Zapier, n8n and an API from Starter up. It's the only tool in this category with a desktop app for the office. | BWeb, iPhone and Android, but the listing names only QuickBooks Online and Zapier, and Zapier and the open API need Ultimate. Thin for this category, and no desktop app. |
| Best for | small crews who'd rather not pay per user | phone-heavy trades like locksmiths and garage doors |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: ServiceM8 and Workiz. How we grade
Where they differ
- ServiceM8 has a free plan. Workiz does not, though it has a free trial.
- Only ServiceM8 lists macOS and Windows apps.
- ServiceM8 also covers time clock and appointment booking.
- Workiz also covers business phone line, business texting and call tracking.
At a glance
| ServiceM8 | Workiz | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $29 per month for up to 50 new jobs, unlimited users | Not published |
| Free plan | Free plan for 1 user and 30 new jobs a month, with scheduling, quoting, invoicing, card payments, online booking and self-serve support; texts cost 10¢ each. | None |
| Free trial | 14-day free trial with all features, no credit card required | 7-day free trial with all features, no credit card required |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | ServiceM8 Pty Ltd | Workiz Inc. |
| Price read from | servicem8.com | Not confirmed |
| Checked | Oct 18, 2026 | Oct 18, 2026 |
Who each one suits
ServiceM8
- Small trade businesses that want unlimited users at a flat price
- Businesses that keep their books in Xero, QuickBooks Online or MYOB
- Sole traders who can stay within 30 jobs a month on the free plan
Workiz
- Home service businesses that win most jobs over the phone
- Locksmith, garage door and appliance repair companies
- Franchises and multi-location teams on the Ultimate plan
Worth knowing
ServiceM8
- Each plan caps new jobs a month at 30, 50, 150, 500 or 1,500; only Premium Plus lets you go over, at 20¢ a job.
- The free plan has 1 user and self-serve support only, and charges 10¢ per text message.
- Asset tracking, forms and proposals start on Growing at $79 a month; job costing and markup billing need Premium.
- ServiceM8 Phone, a business phone system, is an add-on from $19 a month.
Workiz
- No prices are published: Standard, Pro and Ultimate all say request pricing, though the FAQ says annual billing saves $400 or more.
- Service plans, inventory, multi-day jobs, the open API and Zapier are only on Ultimate.
- Card readers are sold separately, and the free trial lasts only 7 days.
Key features
ServiceM8
- Job cards and scheduling
- Each job card holds client details, notes, photos, videos and messages. Jobs are scheduled to staff in the app or online, and staff are notified by push.
- Quotes, invoices and payments
- Build quotes and invoices on site, collect signatures, and take card payments in the app, by Tap to Pay or through an online link, with automatic payment reminders.
- Booking and client messages
- Clients can get a price and book online. Booking confirmations, reminders, on-the-way texts with arrival tracking and quote follow-ups go out automatically.
- Staff GPS and time tracking
- A dispatch map shows live staff locations, auto routing plans each day's route, and the app can clock shifts and job time on and off using GPS.
- Forms, assets and proposals
- From Growing, build certificates and reports as PDF forms, track the service history of equipment, and send visual proposals with several options.
- AI Smart Helper
- On every plan, an AI helper drafts client emails and texts, fills in quote and invoice items, summarizes jobs and takes spoken requests.
Workiz
- Scheduling and dispatch
- A drag-and-drop calendar assigns technicians to jobs, with fleet and team location tracking; Pro adds Genius Scheduling to book and place jobs automatically.
- Built-in phone system
- Every plan includes a local number, call flows, call recording and masking, two-way texting and ad tracking that ties calls to their source.
- AI answering
- Genius Answering picks up calls and replies to email, text and web form leads in English, Spanish or French, and can transfer live to your team.
- Estimates and payments
- Send good-better-best estimates, take deposits and online payments, offer consumer financing, and accept cards by Tap to Pay or a card reader.
- Automations and marketing
- Automations are capped at 5 on Standard, 10 on Pro and 30 on Ultimate; Genius Marketing sends email and text campaigns and manages reviews.
- Service plans and inventory
- Ultimate adds service plans, sales proposals, inventory, purchase orders, equipment tracking, flat-rate pricing, multi-day jobs and the open API.
Plans
ServiceM8
Free$0
1 user and 30 new jobs a month, with the core job, quoting and invoicing tools. Self-serve support and texts at 10¢ each.
Starter$29
per month for up to 50 new jobs
Unlimited users, free texts, 24/7 chat and email support, progress invoicing, supplier invoice import and API access.
Growing$79
per month for up to 150 new jobs
Adds asset management, electronic forms, proposals, bundles and a ServiceM8 inbox that turns emails into jobs.
Premium$149
per month for up to 500 new jobs
Adds job costing, markup billing, location insights with property photos and a knowledge base for technicians.
Premium Plus$349
per month for 1,500 new jobs, plus 20¢ per extra job
Everything in Premium for the busiest teams; the only plan that allows jobs beyond its monthly allowance.
Workiz
Pricing could not be confirmed. See workiz.com.
Ways to pay less
ServiceM8
- Startups
50% off the first 12 months for new businesses
Businesses registered less than 2 years ago get half price on any plan for 12 months, claimed by emailing proof of registration within 14 days of subscribing.
Workiz
No public discounts listed.
