Workiz
Field service software with a built-in phone system and AI answering
Workiz report card
Good · out of 4.0 · graded Oct 18, 2026
Best for phone-heavy trades like locksmiths and garage doors
Workiz is built for businesses that live on the phone: every plan has a business number, call tracking, two-way texting and AI that answers calls in English, Spanish or French. The trouble is you can't see a price without asking, and the free trial lasts only 7 days.
Who Workiz is for
- Great if most of your jobs come in by phone and you hate missing calls
- Handy when you run a locksmith, garage door or appliance repair business
- Good for teams that want to know which ads made the phone ring
Who Workiz is not for
- Skip it if you want a price before you talk to anyone
- Tight if you need service plans, inventory or multi-day jobs, as they're Ultimate only
- Not for you if you want a long trial, since you get 7 days
Why Workiz gets a 2.6
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyStandard, Pro and Ultimate all say request pricing, so there's no figure for a crew of three. The FAQ says paying yearly saves $400 or more, but not on what. No published price is a C by our rule.
- CFree plan and trialA 7-day trial with all features and no card needed. That's the shortest trial in this category, and there's no free plan.
- BFeaturesScheduling and dispatch with live locations, good-better-best estimates, deposits, financing and Tap to Pay, plus a built-in phone system and AI answering that several rivals sell as add-ons. Service plans, inventory and multi-day jobs need Ultimate though.
- BEase of use4.6 from 2,191 App Store ratings. Automations are capped at 5 on Standard, so a lot of the automatic follow-ups wait for the bigger plans.
- BPlatforms and integrationsWeb, iPhone and Android, but the listing names only QuickBooks Online and Zapier, and Zapier and the open API need Ultimate. Thin for this category, and no desktop app.
What these grades rest on. Graded from this listing, whose facts were read from Workiz's own pages on 18 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/workiz#review"><img src="https://toolgpa.com/badge/workiz.svg" alt="Workiz: 2.6 GPA on ToolGPA" width="196" height="56"></a>Where Workiz stands among field service apps
Workiz's GPA of 2.6 is higher than 9 of the 15 other field service apps we grade, and level with 4.
It stands best on features (B, above 7 of 15) and worst on value for money (C, above 2).
Each grade against the category
Every bar is all 16 field service apps we grade, cut by the letter each got. Workiz’s own letter is outlined.
- CValue for moneyAbove 2 of 15, level with 10
- CFree plan and trialAbove 4 of 15, level with 10
- BFeaturesAbove 7 of 15, level with 8
- BEase of useAbove 7 of 15, level with 5
- BPlatforms and integrationsAbove 0 of 15, level with 14
Keep Workiz, or make your own?
Keep it
To replace Workiz you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
What you could make
- Job scheduling, quotes and estimates and invoicing: an app builder makes these well.
What you could not
- Phone numbers and calls carried over the phone network.
- Phone numbers that change for each visitor so every call is traced to its source.
- Texts from a business number, registered with the carriers.
- A real app for iOS and Android. Something home-made would be a web page.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Workiz’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Workiz?
Workiz is field service software for home service businesses such as HVAC, plumbing, locksmiths, garage doors and appliance repair. Alongside scheduling, dispatch, estimates, invoicing and payments, every plan includes a business phone system with call tracking and texting, plus AI that answers calls and messages. It is sold in three plans whose prices are given on request.
Workiz's current pricing could not be confirmed from its own site. See every plan
Good for
- Home service businesses that win most jobs over the phone
- Locksmith, garage door and appliance repair companies
- Franchises and multi-location teams on the Ultimate plan
Worth knowing
- No prices are published: Standard, Pro and Ultimate all say request pricing, though the FAQ says annual billing saves $400 or more.
- Service plans, inventory, multi-day jobs, the open API and Zapier are only on Ultimate.
- Card readers are sold separately, and the free trial lasts only 7 days.
Key features
- Scheduling and dispatch
- A drag-and-drop calendar assigns technicians to jobs, with fleet and team location tracking; Pro adds Genius Scheduling to book and place jobs automatically.
- Built-in phone system
- Every plan includes a local number, call flows, call recording and masking, two-way texting and ad tracking that ties calls to their source.
- AI answering
- Genius Answering picks up calls and replies to email, text and web form leads in English, Spanish or French, and can transfer live to your team.
- Estimates and payments
- Send good-better-best estimates, take deposits and online payments, offer consumer financing, and accept cards by Tap to Pay or a card reader.
- Automations and marketing
- Automations are capped at 5 on Standard, 10 on Pro and 30 on Ultimate; Genius Marketing sends email and text campaigns and manages reviews.
- Service plans and inventory
- Ultimate adds service plans, sales proposals, inventory, purchase orders, equipment tracking, flat-rate pricing, multi-day jobs and the open API.
Workiz pricing
We could not confirm Workiz’s current pricing from its own site, so we are not listing plans here. See workiz.com for current prices.
How people rate the Workiz app
4.6
out of 5 for the iPhone and iPad app
2,191 ratings on the App Store in the United States, read Oct 18, 2026. It rates the app, not everything the product does. See the listing
Works with
Workiz alternatives
- Workiz vs Housecall Pro
Free trial · from $59/mo
- Workiz vs Jobber
Free trial · from $29/mo
- Workiz vs Service Fusion
From $208/mo
Common questions
Is Workiz free?
No, Workiz is a paid product, but you can try it first. 7-day free trial with all features, no credit card required.
What platforms does Workiz work on?
Workiz is available on Web, iOS and Android.
How is Workiz rated?
Workiz's iPhone and iPad app averages 4.6 out of 5 from 2,191 ratings on the App Store in the United States, as read on Oct 18, 2026. That is the store's rating of the app, not a score from us.
Does Workiz have a Windows app?
No Windows app was listed when its pages were read on Oct 18, 2026. Workiz is listed for Web, iOS and Android.
Does Workiz have a macOS app?
No macOS app was listed when its pages were read on Oct 18, 2026. Workiz is listed for Web, iOS and Android.
Is Workiz open source?
Workiz is not described as open source on its own site, as read on Oct 18, 2026.
What does Workiz integrate with?
Workiz's listing names QuickBooks Online and Zapier. A listing names up to eight integrations, so it may connect to more.
Who makes Workiz?
Workiz is made by Workiz Inc.
What are the alternatives to Workiz?
The closest alternatives to Workiz in our directory are Housecall Pro, Jobber, ServiceTitan, FieldPulse and Service Fusion. Each one has a side-by-side comparison with Workiz.
How does Workiz compare with other field service apps?
Workiz's GPA of 2.6 is higher than 9 of the 15 other field service apps we grade, and level with 4. It stands best on features (B, above 7 of 15) and worst on value for money (C, above 2).
Could I make my own version of Workiz?
To replace Workiz you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. What you could not make: Phone numbers and calls carried over the phone network. Phone numbers that change for each visitor so every call is traced to its source. Texts from a business number, registered with the carriers. A real app for iOS and Android. Something home-made would be a web page. This is a judgement from its listing. We have not built one.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 18, 2026. What people say is linked where it appears.