The Workiz Insider’s Guide
Everything we know about Workiz in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Workiz
The Insider’s Guide
Field service software with a built-in phone system and AI answering
Every plan, grade, refund rule and rival among field service apps, read from Workiz’s own pages.
Made by Workiz Inc. · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Workiz’s own pages, its app-store listings and our grades. Every fact in it is on Workiz’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.6
GPA, above 9 of the 15 other field service apps we grade
Workiz is field service software for home service businesses such as HVAC, plumbing, locksmiths, garage doors and appliance repair. Alongside scheduling, dispatch, estimates, invoicing and payments, every plan includes a business phone system with call tracking and texting, plus AI that answers calls and messages. It is sold in three plans whose prices are given on request.
To get you started, here are 8 things to know about Workiz, taken from its own pages and our grades.
- 1
Best for phone-heavy trades like locksmiths and garage doors
Workiz is built for businesses that live on the phone: every plan has a business number, call tracking, two-way texting and AI that answers calls in English, Spanish or French.
- 2
You can try it first
7-day free trial with all features, no credit card required
- 3
It runs on 3 platforms
Web, iOS and Android.
- 4
Scheduling and dispatch
A drag-and-drop calendar assigns technicians to jobs, with fleet and team location tracking; Pro adds Genius Scheduling to book and place jobs automatically.
- 5
Built-in phone system
Every plan includes a local number, call flows, call recording and masking, two-way texting and ad tracking that ties calls to their source.
- 6
AI answering
Genius Answering picks up calls and replies to email, text and web form leads in English, Spanish or French, and can transfer live to your team.
- 7
A 2.6 GPA, above 9 of 15
That is against the other field service apps we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace Workiz you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
Workiz at a glance
- Pricing
- Free trial
- Free plan
- No
- Free trial
- 7-day free trial with all features, no credit card required
- Runs on
- Web, iOS, Android
- Made by
- Workiz Inc.
- Category
- Field Service Software
- Our grade
- 2.6 GPA, good
- Store rating
- 4.6 on the App Store, 2,191 ratings
The report card
Best for phone-heavy trades like locksmiths and garage doors
Workiz is built for businesses that live on the phone: every plan has a business number, call tracking, two-way texting and AI that answers calls in English, Spanish or French. The trouble is you can't see a price without asking, and the free trial lasts only 7 days.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Standard, Pro and Ultimate all say request pricing, so there's no figure for a crew of three. The FAQ says paying yearly saves $400 or more, but not on what. No published price is a C by our rule. |
| Free plan and trial | C | A 7-day trial with all features and no card needed. That's the shortest trial in this category, and there's no free plan. |
| Features | B | Scheduling and dispatch with live locations, good-better-best estimates, deposits, financing and Tap to Pay, plus a built-in phone system and AI answering that several rivals sell as add-ons. Service plans, inventory and multi-day jobs need Ultimate though. |
| Ease of use | B | 4.6 from 2,191 App Store ratings. Automations are capped at 5 on Standard, so a lot of the automatic follow-ups wait for the bigger plans. |
| Platforms and integrations | B | Web, iPhone and Android, but the listing names only QuickBooks Online and Zapier, and Zapier and the open API need Ultimate. Thin for this category, and no desktop app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Workiz is for
- Great if most of your jobs come in by phone and you hate missing calls
- Handy when you run a locksmith, garage door or appliance repair business
- Good for teams that want to know which ads made the phone ring
Who it is not for
- Skip it if you want a price before you talk to anyone
- Tight if you need service plans, inventory or multi-day jobs, as they're Ultimate only
- Not for you if you want a long trial, since you get 7 days
Good to know
Good for
- Home service businesses that win most jobs over the phone
- Locksmith, garage door and appliance repair companies
- Franchises and multi-location teams on the Ultimate plan
Worth knowing
- No prices are published: Standard, Pro and Ultimate all say request pricing, though the FAQ says annual billing saves $400 or more.
- Service plans, inventory, multi-day jobs, the open API and Zapier are only on Ultimate.
- Card readers are sold separately, and the free trial lasts only 7 days.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Workiz's current pricing could not be confirmed from its own site.
Standard, Pro and Ultimate all say request pricing, so there's no figure for a crew of three.
We could not confirm Workiz’s current prices from its own site, so this guide lists no plans. workiz.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Field service software with a built-in phone system and AI answering. Here is what it does, as its own site describes it, and what it covers: AI features, invoicing, business phone line, business texting, job scheduling, quotes and estimates, call tracking.
Service plans, inventory and multi-day jobs need Ultimate though.
- Scheduling and dispatch
- A drag-and-drop calendar assigns technicians to jobs, with fleet and team location tracking; Pro adds Genius Scheduling to book and place jobs automatically.
- Built-in phone system
- Every plan includes a local number, call flows, call recording and masking, two-way texting and ad tracking that ties calls to their source.
- AI answering
- Genius Answering picks up calls and replies to email, text and web form leads in English, Spanish or French, and can transfer live to your team.
- Estimates and payments
- Send good-better-best estimates, take deposits and online payments, offer consumer financing, and accept cards by Tap to Pay or a card reader.
- Automations and marketing
- Automations are capped at 5 on Standard, 10 on Pro and 30 on Ultimate; Genius Marketing sends email and text campaigns and manages reviews.
- Service plans and inventory
- Ultimate adds service plans, sales proposals, inventory, purchase orders, equipment tracking, flat-rate pricing, multi-day jobs and the open API.
Where it runs
- Web
- iOS
- Android
What it works with
- QuickBooks Online
- Zapier
Workiz is made by Workiz Inc.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
9/15
Other field service apps it is graded above
Workiz's GPA of 2.6 is higher than 9 of the 15 other field service apps we grade, and level with 4.
It stands best on features (B, above 7 of 15) and worst on value for money (C, above 2).
Each grade against the category
Every bar is all 16 field service apps we grade, cut by the letter each got. Workiz’s own letter is outlined.
- CValue for moneyAbove 2 of 15
- CFree plan and trialAbove 4 of 15
- BFeaturesAbove 7 of 15
- BEase of useAbove 7 of 15
- BPlatforms and integrationsAbove 0 of 15
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Workiz you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
What you could make
- Job scheduling, quotes and estimates and invoicing: an app builder makes these well.
What you could not
- Phone numbers and calls carried over the phone network.
- Phone numbers that change for each visitor so every call is traced to its source.
- Texts from a business number, registered with the carriers.
- A real app for iOS and Android. Something home-made would be a web page.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Workiz’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Housecall Pro, Jobber, ServiceTitan, FieldPulse and Service Fusion
The 5 tools Workiz is most often weighed against, with where each one differs from it.
- 2.6GPA
Housecall Pro
Free trial · from $59/mo
Scheduling, quotes and payments for home service businesses.
- Workiz also covers business phone line, business texting and call tracking.
- Housecall Pro also covers appointment booking and review collection.
- 2.8GPA
Jobber
Free trial · from $29/mo
Quotes, scheduling and payments for home service businesses.
- Workiz also covers business phone line and call tracking.
- Jobber also covers time tracking and appointment booking.
- 1.8GPA
ServiceTitan
Paid
Field service platform for residential and commercial trades.
- Workiz also covers business phone line and business texting.
- ServiceTitan also covers reports.
- 2.0GPA
FieldPulse
Paid
Field service software for trades, priced by seat on a quote.
- Workiz also covers business phone line, business texting and call tracking.
- FieldPulse also covers inventory and appointment booking.
- 1.8GPA
Service Fusion
From $208/mo
Field service software with flat pricing and unlimited users.
- Workiz also covers business texting and call tracking.
- Service Fusion also covers inventory.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
11
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Workiz free?
No, Workiz is a paid product, but you can try it first. 7-day free trial with all features, no credit card required.
What platforms does Workiz work on?
Workiz is available on Web, iOS and Android.
How is Workiz rated?
Workiz's iPhone and iPad app averages 4.6 out of 5 from 2,191 ratings on the App Store in the United States, as read on Oct 18, 2026.
Does Workiz have a Windows app?
No Windows app was listed when its pages were read on Oct 18, 2026. Workiz is listed for Web, iOS and Android.
Does Workiz have a macOS app?
No macOS app was listed when its pages were read on Oct 18, 2026. Workiz is listed for Web, iOS and Android.
Is Workiz open source?
Workiz is not described as open source on its own site, as read on Oct 18, 2026.
What does Workiz integrate with?
Workiz's listing names QuickBooks Online and Zapier. A listing names up to eight integrations, so it may connect to more.
Who makes Workiz?
Workiz is made by Workiz Inc.
What are the alternatives to Workiz?
The closest alternatives to Workiz in our directory are Housecall Pro, Jobber, ServiceTitan, FieldPulse and Service Fusion.
How does Workiz compare with other field service apps?
Workiz's GPA of 2.6 is higher than 9 of the 15 other field service apps we grade, and level with 4.
Could I make my own version of Workiz?
To replace Workiz you would be making phone numbers and calls carried over the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from Workiz’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from Workiz's own pages on 18 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Workiz Inc. Prices change, so check workiz.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,068
Tools graded, in 57 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,068
tools graded
57
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Workiz, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/workiz
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Workiz: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/workiz
Know someone choosing between field service apps?
Send them this guide: toolgpa.com/tools/workiz/guide
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See our other guides
The best-graded field service apps after Workiz, each with an Insider's Guide of its own.
- Field Service Software Insider's GuideEvery one of the 16 field service apps we grade, compared
- ServiceM8 Insider's GuideJob management for trades, priced by jobs a month, not users3.4 GPA
- Jobber Insider's GuideQuotes, scheduling and payments for home service businesses2.8 GPA
- Contractor Foreman Insider's GuideConstruction management for contractors, priced by team size2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Workiz’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. Workiz is a trademark of its owner, and this guide is not made, paid for or approved by Workiz Inc. Prices and plans change: check workiz.com before you buy.