The SharpSpring Insider’s Guide
Everything we know about SharpSpring in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
SharpSpring
The Insider’s Guide
Marketing automation and CRM for agencies and small businesses
Every plan, grade, refund rule and rival among email marketing and newsletter tools, read from SharpSpring’s own pages.
Made by SharpSpring · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from SharpSpring’s own pages, its app-store listings and our grades. Every fact in it is on SharpSpring’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 12 of the 102 other email marketing and newsletter tools we grade
SharpSpring is a marketing automation platform with a built-in CRM, aimed at agencies and small businesses. It covers email marketing, sales engagement, social posting, retargeting ads and analytics in one product. Its pricing link now points to Constant Contact's Lead Gen and CRM pricing page, which could not be read.
To get you started, here are 7 things to know about SharpSpring, taken from its own pages and our grades.
We couldn't confirm any price, its pricing links lead to Constant Contact, and the main call to action is a demo.
- 1
Best for agency marketing automation and CRM
SharpSpring is marketing automation and CRM with email, sales engagement and retargeting, aimed at agencies and small businesses.
- 2
It runs on Web
Web.
- 3
Email marketing
Sends email content tailored to each lead's interests and behavior.
- 4
Marketing automation
Rule-based workflows that personalize messages by buyer behavior and timing.
- 5
Built-in CRM
Tracks sales opportunities and contacts alongside the marketing data, with productivity tools for sales teams.
- 6
A 1.8 GPA, above 12 of 102
That is against the other email marketing and newsletter tools we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace SharpSpring you would be making email sent in volume that still reaches the inbox. That is not a weekend's work, with an AI app builder or without one.
SharpSpring at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- SharpSpring
- Category
- Email Marketing & Newsletters
- Our grade
- 1.8 GPA, weak
The report card
Best for agency marketing automation and CRM
SharpSpring is marketing automation and CRM with email, sales engagement and retargeting, aimed at agencies and small businesses. We couldn't confirm any price, its pricing links lead to Constant Contact, and the main call to action is a demo.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price could be confirmed: the Pricing link leads to a Constant Contact page we couldn't read, so we place it in the middle. |
| Free plan and trial | F | No free plan or trial is stated on the pages we read. The main call to action is a demo. |
| Features | B | Email, automation, a CRM, sales engagement, social and retargeting ads, tracking and analytics. Nothing in the listing shows a gap. |
| Ease of use | C | No store rating on record. A suite with a CRM and automations to build and connect. |
| Platforms and integrations | C | Web only, with no integrations listed on the pages we read. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who SharpSpring is for
- Fits if you run an agency that wants a CRM beside email
- Makes sense if you want ad retargeting from the same tool
Who it is not for
- Not for you if you want a price, as none could be confirmed
- Skip it if you want to try it free, since only a demo is offered
- Watch out: pricing links now point to Constant Contact's Lead Gen and CRM product, so it may be sold under that name too
Good to know
Good for
- Marketing agencies that run campaigns for several clients
- Small businesses that want marketing automation and a CRM in one product
Worth knowing
- Pricing is not shown on SharpSpring's own site: the Pricing link leads to a Constant Contact page that blocks automated reading, so no plan or price could be confirmed.
- The site lists a demo as its main call to action; no free plan or trial is stated on the pages read.
- The pricing links now point to Constant Contact's Lead Gen and CRM product, so the product may be sold under that name too.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
SharpSpring's current pricing could not be confirmed from its own site.
No price could be confirmed: the Pricing link leads to a Constant Contact page we couldn't read, so we place it in the middle.
We could not confirm SharpSpring’s current prices from its own site, so this guide lists no plans. sharpspring.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Marketing automation and CRM for agencies and small businesses. Here is what it does, as its own site describes it, and what it covers: sales pipeline, marketing automation, reports, email campaigns.
Email, automation, a CRM, sales engagement, social and retargeting ads, tracking and analytics.
- Email marketing
- Sends email content tailored to each lead's interests and behavior.
- Marketing automation
- Rule-based workflows that personalize messages by buyer behavior and timing.
- Built-in CRM
- Tracks sales opportunities and contacts alongside the marketing data, with productivity tools for sales teams.
- Sales engagement
- Built-in messaging and task automation for follow-ups.
- Social media and retargeting ads
- Posts to social channels, tracks mentions, and shows targeted content on sites leads visit after leaving yours.
- Tracking and analytics
- Reports across marketing and sales activity, including campaign results tracked through the life of a lead.
Where it runs
- Web
What it works with
Its own pages name no integrations.
SharpSpring is made by SharpSpring.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
12/102
Other email marketing and newsletter tools it is graded above
SharpSpring's GPA of 1.8 is higher than 12 of the 102 other email marketing and newsletter tools we grade, and level with 12.
It stands best on features (B, above 47 of 102) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 103 email marketing and newsletter tools we grade, cut by the letter each got. SharpSpring’s own letter is outlined.
- CValue for moneyAbove 21 of 102
- FFree plan and trialAbove 0 of 102
- BFeaturesAbove 47 of 102
- CEase of useAbove 11 of 102
- CPlatforms and integrationsAbove 0 of 102
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace SharpSpring you would be making email sent in volume that still reaches the inbox. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 78 of the 102 other email marketing and newsletter tools grade higher.
What you could make
- Sales pipeline and reports: an app builder makes these well.
What you could not
- Email sent in volume that still reaches the inbox.
- Newsletters sent to thousands of people that still reach the inbox.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. SharpSpring’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
HubSpot, ActiveCampaign, Keap, Ontraport and BenchmarkONE
The 5 tools SharpSpring is most often weighed against, with where each one differs from it.
- 3.2GPA
HubSpot
Free plan · from $20/mo
Free CRM at the center of a marketing, sales and service suite.
- HubSpot has a free plan. SharpSpring does not.
- Only HubSpot lists iOS and Android apps.
- Only HubSpot lists a browser extension.
- 2.4GPA
ActiveCampaign
Free trial · from $15/mo
Email marketing and multi-step automation priced by contacts.
- ActiveCampaign also covers forms.
- 2.2GPA
Keap
Free trial · from $299/mo
CRM with sales and marketing automation for small businesses.
- Only Keap lists iOS and Android apps.
- SharpSpring also covers reports and email campaigns.
- Keap also covers booking links, workflow automation, forms and invoicing.
- 2.4GPA
Ontraport
Free trial
CRM with marketing automation, payments and membership sites.
- Only Ontraport lists iOS and Android apps.
- SharpSpring also covers reports and email campaigns.
- Ontraport also covers booking links, shared inbox, workflow automation and forms.
- 2.4GPA
BenchmarkONE
Free plan · from $29/mo
Small-business CRM with email marketing and automation.
- BenchmarkONE has a free plan. SharpSpring does not.
- Only BenchmarkONE lists a browser extension.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
9
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is SharpSpring free?
No. SharpSpring is a paid product.
What platforms does SharpSpring work on?
SharpSpring is available on Web.
Does SharpSpring have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. SharpSpring is listed for Web.
Does SharpSpring have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. SharpSpring is listed for Web.
Is SharpSpring open source?
SharpSpring is not described as open source on its own site, as read on Nov 13, 2026.
Who makes SharpSpring?
SharpSpring is made by a company of the same name.
What are the alternatives to SharpSpring?
The closest alternatives to SharpSpring in our directory are HubSpot, ActiveCampaign, Keap, Ontraport and BenchmarkONE.
How does SharpSpring compare with other email marketing and newsletter tools?
SharpSpring's GPA of 1.8 is higher than 12 of the 102 other email marketing and newsletter tools we grade, and level with 12.
Could I make my own version of SharpSpring?
To replace SharpSpring you would be making email sent in volume that still reaches the inbox.
Where this guide comes from
The prices, plans, platforms and features were read from SharpSpring’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from SharpSpring's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by SharpSpring. Prices change, so check sharpspring.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- SharpSpring, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/sharpspring
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "SharpSpring: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/sharpspring
Know someone choosing between email marketing and newsletter tools?
Send them this guide: toolgpa.com/tools/sharpspring/guide
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See our other guides
The best-graded email marketing and newsletter tools after SharpSpring, each with an Insider's Guide of its own.
- Email Marketing & Newsletters Insider's GuideEvery one of the 103 email marketing and newsletter tools we grade, compared
- Substack Insider's GuideNewsletter, podcast and video publishing with paid subscriptions3.2 GPA
- Mailrelay Insider's GuideEmail marketing with a large free plan and SMS and WhatsApp add-ons3.0 GPA
- SendFox Insider's GuideEmail newsletters and list building for creators on a budget3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what SharpSpring’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. SharpSpring is a trademark of its owner, and this guide is not made, paid for or approved by SharpSpring. Prices and plans change: check sharpspring.com before you buy.