The ShipHero Insider’s Guide
Everything we know about ShipHero in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
ShipHero
The Insider’s Guide
Warehouse management for ecommerce brands and 3PLs
Every plan, grade, refund rule and rival among inventory management tools, read from ShipHero’s own pages.
Made by ShipHero · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from ShipHero’s own pages, its app-store listings and our grades. Every fact in it is on ShipHero’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 7 of the 47 other inventory management tools we grade
ShipHero is a warehouse management system for ecommerce brands and third-party logistics companies. It covers receiving and putaway, inventory, picking and packing, carrier rate shopping and returns. Pricing follows shipment and order volume rather than seats, SKUs or warehouses, and plans start at $15,000 a year.
To get you started, here are 8 things to know about ShipHero, taken from its own pages and our grades.
No store rating is on record, and a warehouse system comes with onboarding and hardware to set up.
- 1
Best for online brands and 3PLs shipping from their own warehouse
ShipHero is warehouse software for receiving, picking, shipping, returns and 3PL clients, with users and SKUs not metered.
- 2
Paid plans start at $1,250 a month when paid by the year
As its pricing page puts it: $15,000 per year (Core plan).
- 3
It runs on Web
Web.
- 4
Receiving and putaway
Receive stock against purchase orders and put it away to bin locations, with barcode-driven workflows.
- 5
Picking and packing
Batch picking, pack stations, Tap-to-Pack and light-directed Pick-to-Light and Pack-to-Light hardware.
- 6
Shipping and rate shopping
Creates labels and compares live carrier rates, with direct integrations for UPS, USPS and FedEx.
- 7
A 1.8 GPA, above 7 of 47
That is against the other inventory management tools we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace ShipHero you would be making discounted carrier rates and labels, which take an agreement with each carrier. That is not a weekend's work, with an AI app builder or without one.
ShipHero at a glance
- Pricing
- Paid, from $15,000 per year (Core plan)
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- ShipHero
- Category
- Inventory Management
- Our grade
- 1.8 GPA, weak
The report card
Best for online brands and 3PLs shipping from their own warehouse
ShipHero is warehouse software for receiving, picking, shipping, returns and 3PL clients, with users and SKUs not metered. Plans start at $15,000 a year plus onboarding, and shipments over the allotment cost extra.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | Core is $15,000 a year, about $1,250 a month, above the $900 where the dearest tenth of inventory tools starts, plus an onboarding fee from about $5,000. |
| Free plan and trial | F | No free plan and no trial; the pricing page leads to a conversation with the sales team. |
| Features | B | Receiving, putaway, picking, packing, rate shopping, 3PL tools and returns are all listed, and no gap in the core job is named. |
| Ease of use | C | No store rating is on record, and a warehouse system comes with onboarding and hardware to set up. |
| Platforms and integrations | B | Web only, with Shopify, Magento, BigCommerce, Walmart, NetSuite and carrier links. No phone or computer app is on record. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who ShipHero is for
- Fits if you ship more than 25,000 parcels a year from your own warehouse
- Works for 3PLs who need client billing and unmetered users and SKUs
Who it is not for
- Pricey if you are small: $15,000 a year is where Core starts, before onboarding
- Tight if you ship past the 25,000 allotment, as extra shipments are $0.24 each pay as you go
- Skip it if you want a trial, because none is offered
- Watch out: SSO is $500 a month on Core, and EDI and hardware are paid extras
- Watch out: wholesale orders over the allotment are $2.10 each
Good to know
Good for
- Brands outgrowing spreadsheets and a basic order tool
- 3PLs that want unlimited clients, users and warehouses
- Shopify or Magento merchants with a growing shipment volume
Worth knowing
- Plans start at $15,000 a year, plus a one-time onboarding fee typically starting around $5,000.
- Shipments over the allotment cost $0.24 each pay-as-you-go; wholesale orders over it cost $2.10 each.
- SSO is a $500 a month add-on on Core; EDI, label library, light-directed hardware and NetSuite are paid extras.
- Renewal increases are capped at 10% across every charge on the agreement.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$1,250
A month to start, paid by the year
ShipHero is a paid product, starting at $15,000 per year (Core plan).
No free plan and no trial; the pricing page leads to a conversation with the sales team.
Core
$15,000
per year
Includes 25,000 DTC shipments a year and 10 store connections; extra shipments $0.24 pay-as-you-go. Onboarding fee from about $5,000.
Growth
Custom
For high-volume DTC and wholesale operations, with a custom shipment and wholesale order allotment. Sold through sales.
Enterprise
Custom
For multi-site 3PLs with complex integrations: increased API capacity, SSO and location-aware warehousing included.
Read from shiphero.com on Nov 12, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Warehouse management for ecommerce brands and 3PLs. Here is what it does, as its own site describes it, and what it covers: public API, inventory, barcode scanning, online store, shipping labels.
Web only, with Shopify, Magento, BigCommerce, Walmart, NetSuite and carrier links.
- Receiving and putaway
- Receive stock against purchase orders and put it away to bin locations, with barcode-driven workflows.
- Picking and packing
- Batch picking, pack stations, Tap-to-Pack and light-directed Pick-to-Light and Pack-to-Light hardware.
- Shipping and rate shopping
- Creates labels and compares live carrier rates, with direct integrations for UPS, USPS and FedEx.
- 3PL tools
- A client portal and work orders for third-party logistics companies, with 3PL clients never metered.
- Returns management
- Handles returns and works with Loop Returns for customer-facing return flows.
- AI Toolkit with MCP
- Included free on every plan on its own API bucket, alongside the standard API.
Where it runs
- Web
What it works with
- Shopify
- Magento 2
- BigCommerce
- Walmart
- NetSuite
- Brightpearl
- UPS
- FedEx
ShipHero is made by ShipHero.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
7/47
Other inventory management tools it is graded above
ShipHero's GPA of 1.8 is higher than 7 of the 47 other inventory management tools we grade, and level with 10.
It stands best on features (B, above 26 of 47) and worst on free plan and trial (F, above 0).
Its paid plans start at $1,250 a month when paid by the year, against a middle price of $121.50 for the category: 30 of the 31 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 3 tools score higher and cost less.
Each grade against the category
Every bar is all 48 inventory management tools we grade, cut by the letter each got. ShipHero’s own letter is outlined.
- DValue for moneyAbove 0 of 47
- FFree plan and trialAbove 0 of 47
- BFeaturesAbove 26 of 47
- CEase of useAbove 2 of 47
- BPlatforms and integrationsAbove 6 of 47
Price against what you get
Each dot is one of 32 inventory management tools. Further left costs less; higher up scores better on features, ease of use and platforms. ShipHero is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace ShipHero you would be making discounted carrier rates and labels, which take an agreement with each carrier. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 30 of the 47 other inventory management tools grade higher. It costs $15,000 a year.
What you could make
- Inventory: an app builder makes this well.
What you could not
- Discounted carrier rates and labels, which take an agreement with each carrier.
- Checkout, card payments and sales tax handled for you.
- Scanning barcodes with a phone camera or a scanner.
- It plugs into other products, Shopify, Magento 2 and BigCommerce among them, and has an API.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. ShipHero’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Extensiv, Deposco, SkuVault Core, Linnworks and Logiwa
The 5 tools ShipHero is most often weighed against, with where each one differs from it.
- 1.6GPA
Extensiv
Paid
Warehouse management software for third-party logistics.
- ShipHero also covers online store.
- Extensiv also covers reports.
- 2.0GPA
Deposco
Paid
Cloud warehouse, order and shipping management platform.
- ShipHero also covers online store.
- Deposco also covers workflow automation and reports.
- 2.0GPA
SkuVault Core
Paid
Warehouse and inventory control for ecommerce sellers.
- SkuVault Core also covers reports.
- 2.0GPA
Linnworks
Paid
Inventory and order management for high-volume multichannel sellers.
- ShipHero also covers barcode scanning and online store.
- Linnworks also covers workflow automation and amazon selling.
- 1.8GPA
Logiwa
Paid
Cloud warehouse and fulfillment software for 3PLs and brands.
- ShipHero also covers online store.
- Logiwa also covers dashboards.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is ShipHero free?
No. ShipHero is a paid product, starting at $15,000 per year (Core plan).
How much does ShipHero cost?
ShipHero lists 3 plans. Core: $15,000 per year.
What platforms does ShipHero work on?
ShipHero is available on Web.
Does ShipHero have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. ShipHero is listed for Web.
Does ShipHero have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. ShipHero is listed for Web.
Is ShipHero open source?
ShipHero is not described as open source on its own site, as read on Nov 12, 2026.
Does ShipHero have an API?
Yes. ShipHero offers a public API, according to its own site.
What does ShipHero integrate with?
ShipHero's listing names Shopify, Magento 2, BigCommerce, Walmart, NetSuite, Brightpearl, UPS and FedEx.
Who makes ShipHero?
ShipHero is made by a company of the same name.
What are the alternatives to ShipHero?
The closest alternatives to ShipHero in our directory are Extensiv, Deposco, SkuVault Core, Linnworks and Logiwa.
How does ShipHero compare with other inventory management tools?
ShipHero's GPA of 1.8 is higher than 7 of the 47 other inventory management tools we grade, and level with 10.
Is ShipHero good value for money?
ToolGPA grades ShipHero D for value for money. Its paid plans start at $1,250 a month when paid by the year, against a middle price of $121.50 for the category: 30 of the 31 others that charge start lower.
Could I make my own version of ShipHero?
To replace ShipHero you would be making discounted carrier rates and labels, which take an agreement with each carrier.
Where this guide comes from
The prices, plans, platforms and features were read from ShipHero’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from ShipHero's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by ShipHero. Prices change, so check shiphero.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- ShipHero, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/shiphero
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "ShipHero: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/shiphero
Know someone choosing between inventory management tools?
Send them this guide: toolgpa.com/tools/shiphero/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded inventory management tools after ShipHero, each with an Insider's Guide of its own.
- Inventory Management Insider's GuideEvery one of the 48 inventory management tools we grade, compared
- Zoho Inventory Insider's GuideOnline inventory and order management from Zoho, with a free plan3.4 GPA
- Sortly Insider's GuidePhone-first inventory app for tracking equipment, tools and supplies3.0 GPA
- BoxHero Insider's GuideBarcode-based inventory tracking for small teams2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what ShipHero’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. ShipHero is a trademark of its owner, and this guide is not made, paid for or approved by ShipHero. Prices and plans change: check shiphero.com before you buy.