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The Sully AI Insider’s Guide

Everything we know about Sully AI in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPANovember 2026

Sully AI

The Insider’s Guide

AI receptionist, scribe and coder for healthcare practices

Sully AI, as pictured on sully.ai

Every plan, grade, refund rule and rival among AI agents, read from Sully AI’s own pages.

Made by Sully · checked Nov 13, 2026 · toolgpa.com

1.8GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05The alternativesThe tools it is most often weighed against, side by side
  6. 06Quick answersThe questions people ask about it, each answered in a line or two
  7. 07About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from Sully AI’s own pages, its app-store listings and our grades. Every fact in it is on Sully AI’s page too, where it is kept up to date. Checked Nov 13, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

1.8

GPA, above 30 of the 178 other AI agents we grade

Sully is a set of AI agents for clinics and health systems. The Receptionist answers calls and schedules appointments, the Scribe turns visit conversations into structured notes, the Medical Coder suggests billing codes, and a Consultant drafts clinical plans. It writes back to the major electronic health record systems.

To get you started, here are 7 things to know about Sully AI, taken from its own pages and our grades.

No store rating on record, and an EHR connection has to be set up with the vendor.
From our grade for ease of use
  1. 1

    Best for AI front desk and note-taking for medical clinics

    Sully is a set of AI assistants for clinics: a receptionist, a note scribe, a medical coder and a consultant, tied into named EHRs.

  2. 2

    It runs on Web

    Web.

  3. 3

    Receptionist

    Answers calls, coordinates appointments and helps patients reach the right care team, with a dashboard of scheduling and call activity.

  4. 4

    Scribe

    Turns visit conversations into structured clinical notes that the clinician reviews and finalizes.

  5. 5

    Medical Coder

    Suggests codes from clinical documentation, each linked to the supporting line in the note, with final review kept with the billing team.

  6. 6

    A 1.8 GPA, above 30 of 178

    That is against the other AI agents we grade, on value, the free plan, features, ease of use and platforms.

  7. 7

    Keep it

    To replace Sully AI you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.

Sully AI at a glance

Pricing
Paid
Free plan
No
Free trial
None stated
Runs on
Web
Made by
Sully
Category
AI Agents
Our grade
1.8 GPA, weak

The report card

Best for AI front desk and note-taking for medical clinics

Sully is a set of AI assistants for clinics: a receptionist, a note scribe, a medical coder and a consultant, tied into named EHRs. There is no published price or trial, coding output and clinical plans are drafts someone must review, and one of the agents is still in beta.

ToolGPA report cardSully AIGraded Nov 13, 2026
SubjectGradeComment
Value for moneyCNo price is published and access starts with a demo request, so it stays at the ordinary grade.
Free plan and trialFNo free plan and no trial terms are listed.
FeaturesCReceptionist, scribe, coder and consultant. Coding and clinical plans are drafts that a clinician or billing team has to check, and a Researcher agent is marked beta.
Ease of useCNo store rating on record, and an EHR connection has to be set up with the vendor.
Platforms and integrationsBWeb, with eight EHR connections named. Other systems are handled by talking to the vendor.
Grade point averageWeak, out of 4.01.8

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who Sully AI is for

  • Fits if your clinic uses one of the EHRs it connects to
  • Works for practices that want the phones and the paperwork handled by the same vendor

Who it is not for

  • Skip it if you want a price first, as access starts with a demo request
  • Not for you if you want output you can file unchecked: coding and plans are drafts for review
  • Watch out: the Researcher agent is marked beta
  • Tight if your EHR is not on the list, because other systems mean a conversation with the vendor

Good to know

Good for

  • Clinics that lose time to phone calls and scheduling
  • Practices that want notes and billing codes drafted from each visit
  • Health systems that need the output written back into their EHR

Worth knowing

  • No prices, plans or trial terms are published; access starts with a demo request.
  • Medical coding output and clinical plans are drafts that a clinician or billing team has to review.
  • A Researcher agent is marked as beta in the product view on the homepage.
  • Integrations cover named EHRs; other systems are handled by talking to the vendor about your setup.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

Sully AI's current pricing could not be confirmed from its own site.

No price is published and access starts with a demo request, so it stays at the ordinary grade.
From our grade for value for money

We could not confirm Sully AI’s current prices from its own site, so this guide lists no plans. sully.ai has them.

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

1

Place it runs: Web

AI receptionist, scribe and coder for healthcare practices. Here is what it does, as its own site describes it, and what it covers: transcription, AI agents, clinical notes, insurance billing, appointment booking.

Receptionist, scribe, coder and consultant.
From our grade for features
Receptionist
Answers calls, coordinates appointments and helps patients reach the right care team, with a dashboard of scheduling and call activity.
Scribe
Turns visit conversations into structured clinical notes that the clinician reviews and finalizes.
Medical Coder
Suggests codes from clinical documentation, each linked to the supporting line in the note, with final review kept with the billing team.
Consultant
Drafts clinical plans, differentials, prescriptions and work excuses from the visit transcript, for the clinician to edit and sign.
EHR connections
Reads and writes patient context, notes, codes and appointments in major EHRs so staff stay in the system they already use.

Where it runs

  • Web

What it works with

  • Epic
  • athenahealth
  • Cerner
  • MEDITECH
  • NextGen
  • AdvancedMD
  • DrChrono
  • Elation

Sully AI is made by Sully.

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

30/178

Other AI agents it is graded above

Sully AI's GPA of 1.8 is higher than 30 of the 178 other AI agents we grade, and level with 33.

It stands best on platforms and integrations (B, above 47 of 178) and worst on free plan and trial (F, above 0).

Each grade against the category

Every bar is all 179 AI agents we grade, cut by the letter each got. Sully AI’s own letter is outlined.

  • CValue for moneyAbove 28 of 178
  • FFree plan and trialAbove 0 of 178
  • CFeaturesAbove 2 of 178
  • CEase of useAbove 36 of 178
  • BPlatforms and integrationsAbove 47 of 178

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

To replace Sully AI you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 115 of the 178 other AI agents grade higher.

What you could make

  • Clinical notes and appointment booking: an app builder makes these well.

What you could not

  • An AI agent, with the models and the safeguards behind it.
  • Insurance claims sent to payers through a clearinghouse.
  • Speech turned into text you can trust.
  • It plugs into other products, Epic, athenahealth and Cerner among them.

What this rests on. Sully AI’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

Heidi Health, Freed, Slang AI and Goodcall

The 4 tools Sully AI is most often weighed against, with where each one differs from it.

  • 2.4GPA

    Heidi Health

    Free plan · from $110/mo

    AI medical scribe that writes clinical notes from visits.

    • Heidi Health has a free plan. Sully AI does not.
    • Only Heidi Health lists macOS, Windows, iOS and Android apps.
    • Sully AI also covers AI agents, insurance billing and appointment booking.
    Sully AI and Heidi Health compared in full
  • 2.0GPA

    Freed

    Free trial · from $39/mo

    AI scribe that drafts clinical notes after each visit.

    • Only Freed lists an iOS app.
    • Sully AI also covers AI agents, insurance billing and appointment booking.
    • Freed also covers dictation and templates.
    Sully AI and Freed compared in full
  • 1.6GPA

    Slang AI

    From $399

    Voice AI that answers a restaurant's phone calls.

    • Sully AI also covers transcription, clinical notes and insurance billing.
    Sully AI and Slang AI compared in full
  • 1.8GPA

    Goodcall

    Free trial · from $79/mo

    AI phone agent for small businesses, billed per customer.

    • Sully AI also covers transcription, clinical notes and insurance billing.
    • Goodcall also covers business phone line.
    Sully AI and Goodcall compared in full

Part 06 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

10

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is Sully AI free?

No. Sully AI is a paid product.

What platforms does Sully AI work on?

Sully AI is available on Web.

Does Sully AI have an Android app?

No Android app was listed when its pages were read on Nov 13, 2026. Sully AI is listed for Web.

Does Sully AI have an iPhone app?

No iPhone app was listed when its pages were read on Nov 13, 2026. Sully AI is listed for Web.

Is Sully AI open source?

Sully AI is not described as open source on its own site, as read on Nov 13, 2026.

What does Sully AI integrate with?

Sully AI's listing names Epic, athenahealth, Cerner, MEDITECH, NextGen, AdvancedMD, DrChrono and Elation.

Who makes Sully AI?

Sully AI is made by Sully.

What are the alternatives to Sully AI?

The closest alternatives to Sully AI in our directory are Heidi Health, Freed, Slang AI and Goodcall.

How does Sully AI compare with other AI agents?

Sully AI's GPA of 1.8 is higher than 30 of the 178 other AI agents we grade, and level with 33.

Could I make my own version of Sully AI?

To replace Sully AI you would be making an AI agent, with the models and the safeguards behind it.

Where this guide comes from

The prices, plans, platforms and features were read from Sully AI’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Sully's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Sully. Prices change, so check sully.ai before you buy.

Part 07 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

7,721

Tools graded, in 95 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 7,721

    tools graded

  • 95

    categories

  • 739

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "Sully AI: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/sully-ai

Know someone choosing between AI agents?

Send them this guide: toolgpa.com/tools/sully-ai/guide

ToolGPA elsewhere: youtube.com/@toolgpa

See our other guides

The best-graded AI agents after Sully AI, each with an Insider's Guide of its own.

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Choosing software? Every tool graded, every price dated.

Compare tools at toolgpa.com ›

Everything in this guide is ToolGPA’s own summary of what Sully AI’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Sully AI is a trademark of its owner, and this guide is not made, paid for or approved by Sully. Prices and plans change: check sully.ai before you buy.