Things 3 refund policy
Things 3 states a refund policy with no set window.
Things 3 refunds and cancellation
Ordinary · checked Oct 12, 2026
Things is a one-time purchase from Apple's App Store, so there's no plan to cancel and nothing that renews. That's the nice part. The catch is refunds: Cultured Code says plainly that it can't give one, you ask Apple, and the answer is entirely Apple's. That's how every app sold this way works, and it's a C on our scale.
- Refund window
- No set window
- How you cancel
- See below
- Getting your money back
Cultured Code says it cannot give refunds itself. Things is bought through Apple's App Store, only Apple has the purchase information, and you have to ask Apple for the refund. The page says whether one is given is entirely Apple's decision, and that if Apple refuses there is nothing Cultured Code can do.
Stated on culturedcode.com- How to cancel Things 3
There is no plan to cancel. The Getting Things page says Things 3 is a one-time purchase for each platform, with no subscriptions, sold only through Apple's App Store. Syncing through Things Cloud comes at no extra charge.
Stated on culturedcode.com- What you keep afterwards
Deleting the free Things Cloud account, done in the app's settings, removes your data from the sync servers and cannot be undone, but the to-dos stay in the app on each device until you delete the app. A separate support page explains how to export everything as a database file or, on a Mac, by printing lists to PDF.
Stated on culturedcode.com- Renewals
Nothing renews. The trial page says each app is a one-time, up-front purchase, and that the 15-day Mac trial ends with no auto-renewals or hidden fees: if you do not buy, you delete the app. It also says there is no trial on iPhone, iPad or Vision.
Stated on culturedcode.com
In your favour
- It's a one-time purchase. No subscription, so nothing renews behind your back.
- The Mac app has a 15-day free trial with no auto-renewal. Don't buy and it just stops.
- Your to-dos stay on your own devices, and there's a documented way to export them.
- Cultured Code tells you straight where to ask for a refund: Apple.
Watch out for
- Refunds are Apple's call, not Cultured Code's. If Apple says no, that's the end of it.
- There's no trial on iPhone, iPad or Vision, so there you pay first and find out after.
- Each platform is a separate purchase, so you may be asking Apple about more than one.
- Deleting your Things Cloud account can't be undone.
Getting help from Things 3
Ordinary · checked Oct 12, 2026
There's a contact form, a direct email option and a tidy set of help articles, and that's all Cultured Code promises. No hours, no reply time, no chat and no phone. For a one-time purchase that's what we'd expect, and it's where most tools sit: a C.
Ways to get help
Email
The form page says you can also email the team directly if the form's robot check gives you trouble.
Stated on culturedcode.comContact form or ticket
The Write Email button on the contact page opens a form, open to anyone, that asks for your message and which Things app and version you use.
Stated on culturedcode.comHelp centre
The Things Support site has searchable articles on getting the apps, Things Cloud, features, exporting data and troubleshooting, open to everyone.
Stated on culturedcode.com
Not listed on Things 3’s pages: live chat, phone.
- When people answer
Its pages do not say.
- How fast it says it replies
Its pages do not say.
- What depends on your plan
Its pages do not say.
In your favour
- Anyone can write in, through a form or by email.
- The help articles are clear and cover refunds, exporting and deleting your account.
Watch out for
- No hours and no reply time are stated anywhere.
- No live chat and no phone number, just the form and email.
- Anything to do with the App Store itself, Cultured Code says, only Apple can fix.
What these two grades rest on. Read on 12 October 2026: Cultured Code's support articles on getting Things, the trial, requesting a refund, App Store issues, deleting a Things Cloud account and exporting data, its contact page and form, and the Things Cloud terms. Nobody here asked for a refund or contacted its support. They are graded apart from the five that make the GPA. How we grade refunds and support.
Things 3 refund and cancellation questions
Does Things 3 give refunds?
Cultured Code says it cannot give refunds itself. Things is bought through Apple's App Store, only Apple has the purchase information, and you have to ask Apple for the refund. The page says whether one is given is entirely Apple's decision, and that if Apple refuses there is nothing Cultured Code can do. This is Things 3's own policy, as read on Oct 12, 2026.
How do I cancel Things 3?
There is no plan to cancel. The Getting Things page says Things 3 is a one-time purchase for each platform, with no subscriptions, sold only through Apple's App Store. Syncing through Things Cloud comes at no extra charge.
What happens to my data if I cancel Things 3?
Deleting the free Things Cloud account, done in the app's settings, removes your data from the sync servers and cannot be undone, but the to-dos stay in the app on each device until you delete the app. A separate support page explains how to export everything as a database file or, on a Mac, by printing lists to PDF.
How do I contact Things 3 support?
Things 3's pages list these ways to get help: email, contact form or ticket and help centre. No live chat or phone was listed, as read on Oct 12, 2026.
Does Things 3 renew automatically?
Nothing renews. The trial page says each app is a one-time, up-front purchase, and that the 15-day Mac trial ends with no auto-renewals or hidden fees: if you do not buy, you delete the app. It also says there is no trial on iPhone, iPad or Vision.
Can I try Things 3 before paying?
Yes. 15-day free trial of the Mac app with every feature. There is no trial on iPhone, iPad or Vision. Trying first is the surest way to avoid needing a refund.
Before paying for a year, check what Things 3 costs month to month on its pricing page. We read these policies; we haven’t asked Things 3 for a refund or contacted its support.
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