The Tidio media kit
Tidio in a few pages, for writers, partners and anyone curious: the facts, the people, the money, the products and the news. Put together by ToolGPA, not by Tidio.
Media kit
Tidio was founded in Szczecin, Poland, in 2013 by Tytus Gołas; the service is run by Tidio LLC, a California company, with Tidio Poland in the same group. It earns money from subscriptions to its paid plans and also offers a free plan.
Unofficial. Put together by ToolGPA from Tidio’s own pages, news reports and our own grades, read Oct 18, 2026. Not made, paid for or approved by Tidio. toolgpa.com
Part 01 · Company
Who they are, the facts in one place, and the people who run it
2013
The year Tidio was founded, in Offices in San Francisco
In a sentence
Tidio was founded in Szczecin, Poland, in 2013 by Tytus Gołas; the service is run by Tidio LLC, a California company, with Tidio Poland in the same group. It earns money from subscriptions to its paid plans and also offers a free plan.
In a paragraph
Tidio was founded in 2013 and is based in Offices in San Francisco, Warsaw and Szczecin, Poland. Tytus Gołas is its chief Executive Officer and founder; Marcin Wiktor is a co-founder. More than 180 employees, according to its About page; its careers FAQ says over 130 people. It has raised $26.8 million, most recently a Series B in May 2022.
Free to quote. Please link to toolgpa.com so readers can check the facts.
Marcin Wiktor
Co-founder
3 open roles: 1 in finance and operations and 2 in marketing.
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Part 02 · Funding
Every announced round, who put money in, and what it was last valued at
$26.8M
Raised in total, over 1 announced round
Raised a $25 million Series B led by PeakSpan Capital in May 2022, with Inovo Venture Partners and InPost CEO Rafał Brzoska taking part, which TechCrunch reported brought its total raised to $26.8 million. Its About page cites the $25M Series B.
Filled: led at least one round. As each announcement names them.
Tidio, as ToolGPA grades it: five subjects, a letter for each, and a GPA.
Live chat, ticketing and the Lyro AI agent priced by conversations
#2 of 20 help desk and live chat toolsFrom $24.17 per month for 100 conversations, billed annuallyFree plan4.8 on the App Store
Our pick for small online stores that support customers by chat.
Tidio’s grade as a badge for its own site, free: it updates itself and links to the review. Code at toolgpa.com/badges.
Part 04 · News
What they have announced lately, and every official channel
3
Open roles on Tidio's careers page
Only accounts Tidio’s own site links to. No personal addresses.
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Quoting this kit?
Name ToolGPA and link to the live page (scan the code), where every fact links to the page it was read from.
ToolGPA, "Tidio Media Kit" (unofficial), read Oct 18, 2026. https://toolgpa.com/tools/tidio/company
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Compare tools at toolgpa.com ›This media kit is ToolGPA’s own summary of what Tidio’s pages, news reports, investors’ announcements and public filings said on the dates shown, with our own grades. It is not made, paid for or approved by Tidio, and Tidio’s names and logos are trademarks of their owner. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; no one can pay for a grade. Product pictures are Tidio’s own, from its website and app-store listings.
