The company behind Tidio
Tidio
Tidio was founded in Szczecin, Poland, in 2013 by Tytus Gołas; the service is run by Tidio LLC, a California company, with Tidio Poland in the same group. It earns money from subscriptions to its paid plans and also offers a free plan.
tidio.comRead on Oct 18, 2026 from the company’s own pages and from news reports.
Tidio at a glance
- Chief executive
- Tytus Gołas
- Founded
- 2013
- Based in
- Offices in San Francisco, Warsaw and Szczecin, Poland
- Raised in total
- $26.8 million
- Latest round
- Series B, $25 million
- May 12, 2022
- Team
- 180 people
- Ownership
- Privately held
Tidio's CEO and founders
The people Tidio names itself, or a news report about it names, with the job given there. Their accounts are the ones its own pages link to.
Tidio funding
Raised a $25 million Series B led by PeakSpan Capital in May 2022, with Inovo Venture Partners and InPost CEO Rafał Brzoska taking part, which TechCrunch reported brought its total raised to $26.8 million. Its About page cites the $25M Series B. techcrunch.comtech.eutidio.com
| When | Round | Amount | Investors |
|---|---|---|---|
| May 12, 2022 | Series B | $25 million | Led by PeakSpan Capital. With Inovo Venture Partners, Rafał Brzoska. techcrunch.com |
Every investor named
- PeakSpan Capital · led a round
- Inovo Venture Partners
- Rafał Brzoska
Company details
- Ownership
- Privately held and venture-backed: TechCrunch's report of its Series B names PeakSpan Capital and Inovo Venture Partners as investors, and its pages name no parent company. techcrunch.com
- Founded
- 2013 tidio.com
- Based in
- Offices in San Francisco, Warsaw and Szczecin, Poland tidio.com
- Team
- More than 180 employees, according to its About page; its careers FAQ says over 130 people tidio.com
- Hiring
- 3 open roles: 1 in finance and operations and 2 in marketing careers.tidio.com
- Affiliate program
- Up to 30% commission on every sale, paid monthly, with bonuses; open to anyone who publishes content such as blogs, videos or newsletters. tidio.com
- Partner program
- Agency program for ecommerce, web development, marketing and AI agencies, and for resellers who refer, implement or resell Tidio; commission rates are not published. tidio.com
- Referral program
- Ambassador program for existing users who refer friends, paying a flat reward with no affiliate link needed; the amount is not published on the partners page. tidio.com
Tidio on social media and the web
- X (Twitter)x.com/tidiocx
- LinkedInlinkedin.com/company/tidio-ltd
- YouTubeyoutube.com/@Tidio
- Instagraminstagram.com/tidiocx
- Facebookfacebook.com/TidioCX
- Blog · tidio.com
- Changelog · updates.tidio.com
- Roadmap · updates.tidio.com
- Status page · status.tidio.com
- Careers · careers.tidio.com
Only accounts Tidio links to from its own site, so you know they are its own.
How to contact Tidio
The ways Tidio publishes for reaching it. We don’t list personal email addresses, guessed or otherwise.
Tidio news and launches
- Oct 16, 2026New Tidio dashboard in your Shopify admin
- Oct 14, 2026Upload Multiple PDFs to the Lyro Data sources
- Oct 8, 2026Lyro for Emails now handles the whole conversation
Media kit
The Tidio media kit
Everything on this page as a designed PDF to keep or pass on: the facts, the people, the funding with a chart of every round, the products with their grades and pictures, the news and every official channel. Put together by ToolGPA, not by Tidio.
Questions about Tidio the company
Who is the CEO of Tidio?
Tytus Gołas is Tidio's chief Executive Officer and founder, according to tidio.com, as read on Oct 18, 2026.
Who founded Tidio?
Tytus Gołas and Marcin Wiktor are named as founders of Tidio, which was founded in 2013.
How much funding has Tidio raised?
Tidio's maker has raised $26.8 million in total. Raised a $25 million Series B led by PeakSpan Capital in May 2022, with Inovo Venture Partners and InPost CEO Rafał Brzoska taking part, which TechCrunch reported brought its total raised to $26.8 million. Its About page cites the $25M Series B.
Who are Tidio's investors?
The announcements name PeakSpan Capital, Inovo Venture Partners and Rafał Brzoska. PeakSpan Capital led a round.
When did Tidio last raise money?
The most recent round announced was in May 12, 2022: Series B, $25 million, led by PeakSpan Capital.
What is Tidio's valuation?
No valuation was found in Tidio's announcements or in news reports, as read on Oct 18, 2026. Private companies usually do not publish one.
Who owns Tidio?
Privately held and venture-backed: TechCrunch's report of its Series B names PeakSpan Capital and Inovo Venture Partners as investors, and its pages name no parent company.
Where is Tidio based?
Tidio gives its base as Offices in San Francisco, Warsaw and Szczecin, Poland.
How many people work at Tidio?
More than 180 employees, according to its About page; its careers FAQ says over 130 people.
Is Tidio hiring?
3 open roles: 1 in finance and operations and 2 in marketing.
Is Tidio on social media?
Tidio links to its own accounts on X (Twitter), LinkedIn, YouTube, Instagram and Facebook. The links are on this page, taken from Tidio's own site.
Does Tidio have an affiliate program?
Up to 30% commission on every sale, paid monthly, with bonuses; open to anyone who publishes content such as blogs, videos or newsletters.
Where this comes from
Read on Oct 18, 2026. Facts come from Tidio’s own pages, news reports and investors’ own announcements; nothing from paid data sites. What no page states is left out. If something here is out of date, the company can send a correction through the vendor page.